Enterpricey

Agentforce

by Salesforce · AI agent platforms, Customer service

Compare AI agent platforms prices · Compare Customer service prices

Plan or add-onPrice
Salesforce Foundationsfree; includes Agentforce Builder, Prompt Builder and Agent ScriptFree[1]
Flex Creditspay as you go or pre-committed; cannot be combined with per-conversation pricing in the same orgusage-based $500[1] per 100,000 credits
Conversationscannot be combined with Flex Credits in the same orgusage-based $2[1] per conversation
Agentforce User Licenserequires Flex Credits$5[1] per user / month
Max Editioneditions for Sales, Service and industries, with the Agentforce add-on and 2.75 million Flex Credits per org per year$550[1] per user / month
Agentforce Coworker User Licensestandalone per-user licence; all Coworker searches and 30 MB of indexing per user per month included$50[4] per user / month
Agentforce add-onsAdd-on to all plans, per user$125[1] per user / month
Agentforce Industries add-onsAdd-on to all plans, per user$150[1] per user / month
Help Agent ResolutionsAdd-on to all plansusage-based $2[1] unit not published / use

The record

Prices checked 2 Nov 2026 (today)

First read
18 Sep 2026
Prices tracked
34
Changes seen
3
Sources
Listed below, each dated
Open the vendor's pricing page

What each plan includes

Max Edition
Flex Credits included2.75M credits per org per year [4]
Agentforce Coworker User License
Indexing30 MB per user per month [4]
Every row we hold (34)

One row per price seen: list, promotional and regional prices are separate rows, and channels that disagree sit side by side. Nothing is averaged or overwritten.

Salesforce Foundations

PriceWhereBillingTypeChannelSource
Free––List priceVendor's own sitesource [1]
FreeEuropean Union–Local-currency priceVendor's own sitesource [1]
FreeAustralia–Local-currency priceVendor's own sitesource [1]
FreeJapan–Local-currency priceVendor's own sitesource [1]
FreeSweden–Local-currency priceVendor's own sitesource [1]
FreeUnited Kingdom–Local-currency priceVendor's own sitesource [1]

Flex Credits

PriceWhereBillingTypeChannelSource
$500 per 100,000 credits–usage-basedList priceVendor's own sitesource [1]
€500 per 100,000 creditsEuropean Unionusage-basedLocal-currency priceVendor's own sitesource [1]
A$700 per 100,000 creditsAustraliausage-basedLocal-currency priceVendor's own sitesource [1]
¥60,000 per 100,000 creditsJapanusage-basedLocal-currency priceVendor's own sitesource [1]
SEK 5,000 per 100,000 creditsSwedenusage-basedLocal-currency priceVendor's own sitesource [1]
£400 per 100,000 creditsUnited Kingdomusage-basedLocal-currency priceVendor's own sitesource [1]

Conversations

PriceWhereBillingTypeChannelSource
$2 per conversation–usage-basedList priceVendor's own sitesource [1]
€2 per conversationEuropean Unionusage-basedLocal-currency priceVendor's own sitesource [1]
A$2.80 per conversationAustraliausage-basedLocal-currency priceVendor's own sitesource [1]
¥240 per conversationJapanusage-basedLocal-currency priceVendor's own sitesource [1]
SEK 20 per conversationSwedenusage-basedLocal-currency priceVendor's own sitesource [1]
£1.60 per conversationUnited Kingdomusage-basedLocal-currency priceVendor's own sitesource [1]

Agentforce User License

PriceWhereBillingTypeChannelSource
$5 per user / month––List priceVendor's own sitesource [1]
€5 per user / monthEuropean Union–Local-currency priceVendor's own sitesource [1]
A$7 per user / monthAustralia–Local-currency priceVendor's own sitesource [1]
¥600 per user / monthJapan–Local-currency priceVendor's own sitesource [1]
SEK 50 per user / monthSweden–Local-currency priceVendor's own sitesource [1]
£4 per user / monthUnited Kingdom–Local-currency priceVendor's own sitesource [1]

Max Edition

PriceWhereBillingTypeChannelSource
$550 per user / monthstarting price––List priceVendor's own sitesource [1]

Agentforce Coworker User License

PriceWhereBillingTypeChannelSource
$50 per user / month––List priceVendor's own sitesource [4]

Agentforce add-ons

PriceWhereBillingTypeChannelSource
$125 per user / month––List priceVendor's own sitesource [1]
€125 per user / monthEuropean Union–Local-currency priceVendor's own sitesource [4]
A$175 per user / monthAustralia–Local-currency priceVendor's own sitesource [4]
¥15,000 per user / monthJapan–Local-currency priceVendor's own sitesource [4]
SEK 1,250 per user / monthSweden–Local-currency priceVendor's own sitesource [4]
£100 per user / monthUnited Kingdom–Local-currency priceVendor's own sitesource [4]

Agentforce Industries add-ons

PriceWhereBillingTypeChannelSource
$150 per user / month––List priceVendor's own sitesource [1]

Help Agent Resolutions

PriceWhereBillingTypeChannelSource
$2, unit not published / use–usage-basedList priceVendor's own sitesource [1]

About

Agentforce is the layer for building and running AI agents across the Salesforce products. It is sold on consumption — Flex Credits or per conversation — with a free Foundations tier, a per-user licence and add-ons for the sales, service and industry clouds.[1] Flex Credits list at 500 USD per 100,000 credits and conversations at 2 USD each, the two models cannot be mixed in one org, and unused credits do not roll over into the next subscription term.[1]

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Sources

Version 11, updated 20 Oct 2026 (13 days ago) JSON Report an error