Agentforce
Salesforce · AI agent platforms · Customer service
Tracked since 18 Sep 2026 · no price changes · last change 20 Oct 2026
Change events
- Limit changed Max Edition 2.5M credits per org per year → 2.75M credits per org per year Flex Credits included source [4]
- New plan Agentforce Coworker User License source [4]
- Plan renamed Agentforce 1 Editions → Max Edition same editions and "from $550 user / month" floor under the new card name source [4]
- Tracking began 18 Sep 2026: 5 plans recorded
Price changes across every vendor we watch are on the price changes page.
Every price we have seen
34 observations since we started watching. Nothing is overwritten: a new capture with a different price is a new row, and the row it replaced stays, marked with the day it was replaced.
Salesforce Foundations
Unchanged since first seen 18 Sep 2026 · last confirmed 20 Oct 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| Free | Current | Australia | – | Local-currency price | Vendor's own site | source [1] |
| Free | Current | European Union | – | Local-currency price | Vendor's own site | source [1] |
| Free | Current | – | – | List price | Vendor's own site | source [1] |
| Free | Current | Japan | – | Local-currency price | Vendor's own site | source [1] |
| Free | Current | Sweden | – | Local-currency price | Vendor's own site | source [1] |
| Free | Current | United Kingdom | – | Local-currency price | Vendor's own site | source [1] |
Flex Credits
Unchanged since first seen 18 Sep 2026 · last confirmed 20 Oct 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| A$700 per 100,000 credits | Current | Australia | usage-based | Local-currency price | Vendor's own site | source [1] |
| €500 per 100,000 credits | Current | European Union | usage-based | Local-currency price | Vendor's own site | source [1] |
| $500 per 100,000 credits | Current | – | usage-based | List price | Vendor's own site | source [1] |
| ¥60,000 per 100,000 credits | Current | Japan | usage-based | Local-currency price | Vendor's own site | source [1] |
| SEK 5,000 per 100,000 credits | Current | Sweden | usage-based | Local-currency price | Vendor's own site | source [1] |
| £400 per 100,000 credits | Current | United Kingdom | usage-based | Local-currency price | Vendor's own site | source [1] |
Conversations
Unchanged since first seen 18 Sep 2026 · last confirmed 20 Oct 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| A$2.80 per conversation | Current | Australia | usage-based | Local-currency price | Vendor's own site | source [1] |
| €2 per conversation | Current | European Union | usage-based | Local-currency price | Vendor's own site | source [1] |
| $2 per conversation | Current | – | usage-based | List price | Vendor's own site | source [1] |
| ¥240 per conversation | Current | Japan | usage-based | Local-currency price | Vendor's own site | source [1] |
| SEK 20 per conversation | Current | Sweden | usage-based | Local-currency price | Vendor's own site | source [1] |
| £1.60 per conversation | Current | United Kingdom | usage-based | Local-currency price | Vendor's own site | source [1] |
Agentforce User License
Unchanged since first seen 18 Sep 2026 · last confirmed 20 Oct 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| A$7 per user / month | Current | Australia | – | Local-currency price | Vendor's own site | source [1] |
| €5 per user / month | Current | European Union | – | Local-currency price | Vendor's own site | source [1] |
| $5 per user / month | Current | – | – | List price | Vendor's own site | source [1] |
| ¥600 per user / month | Current | Japan | – | Local-currency price | Vendor's own site | source [1] |
| SEK 50 per user / month | Current | Sweden | – | Local-currency price | Vendor's own site | source [1] |
| £4 per user / month | Current | United Kingdom | – | Local-currency price | Vendor's own site | source [1] |
Max Edition
Unchanged since first seen 18 Sep 2026 · last confirmed 20 Oct 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| $550 per user / monthstarting price | Current | – | – | List price | Vendor's own site | source [1] |
Agentforce Coworker User License
Unchanged since first seen 20 Oct 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| $50 per user / month | Current | – | – | List price | Vendor's own site | source [4] |
Agentforce add-ons
Unchanged since first seen 18 Sep 2026 · last confirmed 20 Oct 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| A$175 per user / month | Current | Australia | – | Local-currency price | Vendor's own site | source [4] |
| €125 per user / month | Current | European Union | – | Local-currency price | Vendor's own site | source [4] |
| $125 per user / month | Current | – | – | List price | Vendor's own site | source [1] |
| ¥15,000 per user / month | Current | Japan | – | Local-currency price | Vendor's own site | source [4] |
| SEK 1,250 per user / month | Current | Sweden | – | Local-currency price | Vendor's own site | source [4] |
| £100 per user / month | Current | United Kingdom | – | Local-currency price | Vendor's own site | source [4] |
Agentforce Industries add-ons
Unchanged since first seen 18 Sep 2026 · last confirmed 20 Oct 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| $150 per user / month | Current | – | – | List price | Vendor's own site | source [1] |
Help Agent Resolutions
Unchanged since first seen 18 Sep 2026 · last confirmed 20 Oct 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| $2, unit not published / use | Current | – | usage-based | List price | Vendor's own site | source [1] |
Sources
- Salesforce Agentforce Pricing | Salesforce Vendor page.
- [1] Read 18 Sep 2026.
- [4] Read again 20 Oct 2026.
- Agentforce: The AI Agent Platform | Salesforce Vendor page.
- [2] Read 20 Sep 2026.
- Agentforce for Slack: Scale Operations | Salesforce Vendor page.
- [3] Read 20 Sep 2026.