Enterpricey

Energy & Utilities Cloud

by Salesforce · Industry CRM

Compare Industry CRM prices

Plan or add-onBilled annually
Energy & Utilities Cloud Service Coreincludes 500K Flex Credits per org per year; Agentforce, Data Cloud and Slack Enterprise Grid are add-ons$250[1] per user / month
Energy & Utilities Cloud Sales & Service Coreincludes 500K Flex Credits per org per year; Agentforce, Data Cloud and Slack Enterprise Grid are add-ons$325[3] per user / month
Energy & Utilities Cloud Service Maxincludes 2.75M Flex Credits and 2.5M Data Cloud credits per org per year$650[1] per user / month
Energy & Utilities Cloud Sales Maxincludes 2.75M Flex Credits per org per year$650[3] per user / month
Energy & Utilities Cloud Sales & Service Maxincludes 2.75M Flex Credits and 2.5M Data Cloud credits per org per year$700[1] per user / month
Service Cloud VoiceAdd-on to Energy & Utilities Cloud Service Core, Energy & Utilities Cloud Sales & Service CoreContact sales[1]
Agentforce for Energy & Utilities CloudAdd-on to all plansContact sales[1]
Standard Success PlanAdd-on to all plansFree[1]
Signature Success PlanAdd-on to all plansContact sales[1]

USD. List prices from the vendor's own page.

Also sold by the vendor, with no published price: Agentforce for Service, Agentforce for Sales, Flex Credits for Agentforce, Data Cloud, Slack Enterprise Grid, Tableau Next, E&U Cloud Intelligence, Unified Voice & Messaging, Prompt Builder.

Priced as a share of spend: Premier Success Plan (30% of net license fees).

The record

Prices checked 2 Nov 2026 (today)

First read
18 Sep 2026
Prices tracked
35
Changes seen
8
Sources
Listed below, each dated
Open the vendor's pricing page

What each plan includes

Energy & Utilities Cloud Service MaxEnergy & Utilities Cloud Sales MaxEnergy & Utilities Cloud Sales & Service Max
Flex Credits for Agentforce2.75M per org2.75M per org2.75M per org
Data Cloud credits2.5M per org·2.5M per org

A dot means the vendor does not say.

Every row we hold (35)

One row per price seen: list, promotional and regional prices are separate rows, and channels that disagree sit side by side. Nothing is averaged or overwritten.

Energy & Utilities Cloud Service Core

PriceWhereBillingTypeChannelSource
$250 per user / month–billed annuallyList priceVendor's own sitesource [1]
€250 per user / monthEuropean Unionbilled annuallyLocal-currency priceVendor's own sitesource [1]
A$350 per user / monthAustraliabilled annuallyLocal-currency priceVendor's own sitesource [1]
¥30,000 per user / monthJapanbilled annuallyLocal-currency priceVendor's own sitesource [1]
SEK 2,500 per user / monthSwedenbilled annuallyLocal-currency priceVendor's own sitesource [1]
£200 per user / monthUnited Kingdombilled annuallyLocal-currency priceVendor's own sitesource [1]

Energy & Utilities Cloud Sales & Service Core

PriceWhereBillingTypeChannelSource
$325 per user / month–billed annuallyList priceVendor's own sitesource [3]
€325 per user / monthEuropean Unionbilled annuallyLocal-currency priceVendor's own sitesource [3]
A$455 per user / monthAustraliabilled annuallyLocal-currency priceVendor's own sitesource [3]
¥39,000 per user / monthJapanbilled annuallyLocal-currency priceVendor's own sitesource [3]
SEK 3,250 per user / monthSwedenbilled annuallyLocal-currency priceVendor's own sitesource [3]
£260 per user / monthUnited Kingdombilled annuallyLocal-currency priceVendor's own sitesource [3]

Energy & Utilities Cloud Service Max

PriceWhereBillingTypeChannelSource
$650 per user / month–billed annuallyList priceVendor's own sitesource [1]
€650 per user / monthEuropean Unionbilled annuallyLocal-currency priceVendor's own sitesource [1]
A$910 per user / monthAustraliabilled annuallyLocal-currency priceVendor's own sitesource [1]
¥78,000 per user / monthJapanbilled annuallyLocal-currency priceVendor's own sitesource [1]
SEK 6,500 per user / monthSwedenbilled annuallyLocal-currency priceVendor's own sitesource [1]
£520 per user / monthUnited Kingdombilled annuallyLocal-currency priceVendor's own sitesource [1]

Energy & Utilities Cloud Sales Max

PriceWhereBillingTypeChannelSource
$650 per user / month–billed annuallyList priceVendor's own sitesource [3]
€650 per user / monthEuropean Unionbilled annuallyLocal-currency priceVendor's own sitesource [3]
A$910 per user / monthAustraliabilled annuallyLocal-currency priceVendor's own sitesource [3]
¥78,000 per user / monthJapanbilled annuallyLocal-currency priceVendor's own sitesource [3]
SEK 6,500 per user / monthSwedenbilled annuallyLocal-currency priceVendor's own sitesource [3]
£520 per user / monthUnited Kingdombilled annuallyLocal-currency priceVendor's own sitesource [3]

Energy & Utilities Cloud Sales & Service Max

PriceWhereBillingTypeChannelSource
$700 per user / month–billed annuallyList priceVendor's own sitesource [1]
€700 per user / monthEuropean Unionbilled annuallyLocal-currency priceVendor's own sitesource [1]
A$980 per user / monthAustraliabilled annuallyLocal-currency priceVendor's own sitesource [1]
¥84,000 per user / monthJapanbilled annuallyLocal-currency priceVendor's own sitesource [1]
SEK 7,000 per user / monthSwedenbilled annuallyLocal-currency priceVendor's own sitesource [1]
£560 per user / monthUnited Kingdombilled annuallyLocal-currency priceVendor's own sitesource [1]

Service Cloud Voice

PriceWhereBillingTypeChannelSource
Contact sales––Contact salesVendor's own sitesource [1]

Agentforce for Energy & Utilities Cloud

PriceWhereBillingTypeChannelSource
Contact sales––Contact salesVendor's own sitesource [1]

Standard Success Plan

PriceWhereBillingTypeChannelSource
Free––List priceVendor's own sitesource [1]

Premier Success Plan

PriceWhereBillingTypeChannelSource
30% of net license fees––List priceVendor's own sitesource [1]

Signature Success Plan

PriceWhereBillingTypeChannelSource
Contact sales––Contact salesVendor's own sitesource [1]

About

Energy & Utilities Cloud is the utilities edition of the Salesforce CRM, with an industry data model, a service console and a self-service portal, sold per user per month.[1] Five editions are priced in six currencies and billed annually, from Service Core at 250 USD per user per month to Sales & Service Max at 700 USD; the Max editions include 2.75M Agentforce Flex Credits per org per year, while the Core editions include 500K and buy Agentforce and other capabilities as add-ons.[3] The add-ons have no public price and Agentforce for Energy & Utilities Cloud is sold through sales; the Premier Success Plan costs 30% of net license fees.[3]

Related products

  • Bundles Agentforce verified[1] full Agentforce in the Max editions; add-on for the Core editions
  • Bundles Data 360 sourced[1] 2.5M credits per org in Service Max and Sales & Service Max; add-on for the Core editions
  • Bundles Sales Cloud verified[2] Sales & Service editions include the matching Sales Cloud editions
  • Bundles Service Cloud verified[2] Sales & Service editions include the matching Service Cloud editions
  • Bundles Slack verified[1] included in Service Max and Sales & Service Max; add-on for the Core editions
  • Integrates with MuleSoft sourced[2]
  • Integrates with Tableau sourced[2]

Sources

Version 10, updated 15 Oct 2026 (18 days ago) JSON Report an error