Customer service
19 products
Software support teams handle cases, tickets and conversations in, across email, chat, phone and self-service.
About
Case and ticket management, shared inboxes, knowledge bases, chat and phone channels, and increasingly AI agents that answer before a person does. Priced per agent per month in editions; the AI layer is often metered separately per conversation, which this category tracks on the products that sell it.
Products
AgentforceSalesforce Free plan; paid from $5 per user / month checked today
CopilotZendesk From $50 per agent / month, billed annually checked yesterday
Customer AgentKlaviyo From $50 / month, billed monthly checked yesterday- Customer HubKlaviyo From $20 / month, billed monthly checked yesterday
- Customer ServiceZendesk From $19 per agent / month, billed annually checked yesterday
Fin AI AgentFin Usage-based, from $0.99 per outcome checked 2 days ago- ForethoughtZendesk Contact sales, no public price checked yesterday
FreshchatFreshworks Free plan; paid from $19 per agent / month, billed annually checked today- FreshdeskFreshworks From $19 per agent / month, billed annually checked today
- Freshdesk OmniFreshworks From $29 per agent / month, billed annually checked today
- HelpdeskKlaviyo From $40 / month checked yesterday
- IntercomFin From $29 per seat / month, billed annually checked today
Jira Service ManagementAtlassian Free plan; paid from $21.50 per agent / month, billed monthly checked yesterday- Quality AssuranceZendesk From $35 per agent / month, billed annually checked yesterday
- Service CloudSalesforce From $25 per user / month, billed monthly checked today
Service HubHubSpot Free plan; paid from $20 per seat / month checked today- Workforce Engagement BundleZendesk From $50 per agent / month, billed annually checked yesterday
Zapier ChatbotsZapier Free plan; paid from $13.33 / month, billed annually checked yesterday
Zoho DeskZoho Free plan; paid from ₹420 per user / month, billed annuallyPrice in INR for India, about $4.43 checked 2 days ago