Freshchat

Plan or add-on	Price
Freeup to 10 agents	Free[2]
Growth	billed annually $19[2] per agent / month
Pro	billed annually $49[2] per agent / month
Enterprise	billed annually $79[2] per agent / month
Freddy AI Agent sessionsAdd-on to Growth, Pro, Enterprise, per 100 sessions	usage-based $49[2] per 100 sessions
Freddy AI CopilotAdd-on to Pro, Enterprise, per agent	billed annually $29[2] per agent / month
Day pass (Growth)Add-on to Growth, per pass	$2[2] per pass, one-time
Day pass (Pro)Add-on to Pro, per pass	$7[2] per pass, one-time
Day pass (Enterprise)Add-on to Enterprise, per pass	$12[2] per pass, one-time
Campaign contactsAdd-on to Growth, Pro, Enterprise, per 5,000 contacts	$100[2] per 5,000 contacts / month
Connector app tasksAdd-on to Growth, Pro, Enterprise, per 5,000 tasks	usage-based $80[2] per 5,000 tasks

The record

Checked today 23 Oct 2026

Prices last checked 23 Oct 2026.

First read: 26 Sep 2026
Prices tracked: 11
Changes seen: none yet
Sources: 3 captured, hashed

Open the vendor's pricing page

What each plan includes

	Free	Growth	Pro	Enterprise
Agents	10 agents	·	·	·
Campaign contacts	100 contacts per month	500 contacts per month	500 contacts per month	500 contacts per month
Included Freddy AI Agent sessions	·	500 sessions	500 sessions	500 sessions

A dot means the vendor does not say.

Every row we hold (11)

One row per price seen: list, promotional and regional prices are separate rows, and channels that disagree sit side by side. Nothing is averaged or overwritten.

Free

Price	Where	Billing	Type	Channel	Source
Free	–	–	List price	Vendor's own site	source [2]

Growth

Price	Where	Billing	Type	Channel	Source
$19 per agent / month	–	billed annually	List price	Vendor's own site	source [2]

Pro

Price	Where	Billing	Type	Channel	Source
$49 per agent / month	–	billed annually	List price	Vendor's own site	source [2]

Enterprise

Price	Where	Billing	Type	Channel	Source
$79 per agent / month	–	billed annually	List price	Vendor's own site	source [2]

Freddy AI Agent sessions

Price	Where	Billing	Type	Channel	Source
$49 per 100 sessionsfirst 500 sessions free once per account	–	usage-based	List price	Vendor's own site	source [2]

Freddy AI Copilot

Price	Where	Billing	Type	Channel	Source
$29 per agent / monthPro and Enterprise only	–	billed annually	List price	Vendor's own site	source [2]

Day pass (Growth)

Price	Where	Billing	Type	Channel	Source
$2 per pass, one-time	–	–	List price	Vendor's own site	source [2]

Day pass (Pro)

Price	Where	Billing	Type	Channel	Source
$7 per pass, one-time	–	–	List price	Vendor's own site	source [2]

Day pass (Enterprise)

Price	Where	Billing	Type	Channel	Source
$12 per pass, one-time	–	–	List price	Vendor's own site	source [2]

Campaign contacts

Price	Where	Billing	Type	Channel	Source
$100 per 5,000 contacts / month	–	–	List price	Vendor's own site	source [2]

Connector app tasks

Price	Where	Billing	Type	Channel	Source
$80 per 5,000 tasks	–	usage-based	List price	Vendor's own site	source [2]

About

Freshchat is Freshworks' conversational support product for chat and messaging channels on websites, apps and social messengers.^[1] It has a free plan for a small team and per-agent paid plans, with a 14-day trial.^[1] Paid plans are priced per agent per month in US dollars, billed annually, with a free plan for up to 10 agents and metered add-ons such as AI agent session packs and day passes, each pass giving an occasional agent one day's access.^[2]

Referenced by

Integrates with Forethought verified sourced there
Integrates with Freshmarketer verified sourced there

Sources

Freshchat Pricing & Plans | Freshworks Vendor page.
- [1] Captured 26 Sep 2026.
- [2] Captured 26 Sep 2026.
Freshchat Integrations Vendor page.
- [3] Captured 26 Sep 2026.

Version 5, updated 16 Oct 2026 (7 days ago) JSON Report an error