Freshchat
Freshworks · Customer service
What the price is per
| Plan | Unit | Audience | Seats | Limits |
|---|---|---|---|---|
| Free | agent | team | 1 to 10 | Agents: 10 agents; Campaign contacts: 100 contacts per month |
| Growth | agent | team | no minimum stated | Campaign contacts: 500 contacts per month; Included Freddy AI Agent sessions: 500 sessions |
| Pro | agent | business | no minimum stated | Campaign contacts: 500 contacts per month; Included Freddy AI Agent sessions: 500 sessions |
| Enterprise | agent | enterprise | no minimum stated | Campaign contacts: 500 contacts per month; Included Freddy AI Agent sessions: 500 sessions |
The unit is what one increment of the price buys, as the vendor words it: a user, a host, an endpoint, a thousand credits. Where a vendor's page does not say, the cell says so rather than guessing.
Sources
- Freshchat Pricing & Plans | Freshworks Vendor page.
- [1] Captured 26 Sep 2026.
- [2] Captured 26 Sep 2026.
- Freshchat Integrations Vendor page.
- [3] Captured 26 Sep 2026.