One row per price seen: list, promotional and regional prices are separate rows, and channels that disagree sit side by side. Nothing is averaged or overwritten.
Zoho Desk is Zoho's customer-service help-desk product, handling support requests from email, social media, web forms and chat.[1] It is priced per user per month across Express, Standard, Professional and Enterprise editions, with a free edition for up to three users and a 15-day free trial.[2] In India the paid editions run from ₹420 to ₹2,400 per user a month on annual billing, with local taxes extra, and light users who only view and comment on tickets are sold separately on the higher editions.[2]