PlanBilled annually
Copilot$50[1] per agent / month
Suite Enterprise + CopilotSuite Enterprise plan with Copilot includedContact sales[1]

USD. List prices from the vendor's own page.

The record

Checked today 23 Oct 2026

Prices last checked 23 Oct 2026.

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Copilot

PriceWhereBillingTypeChannelSource
$50 per agent / monthadd-on for Professional plans and above; no monthly-billing optionUnited Statesbilled annuallyList priceVendor's own sitesource [1]

Suite Enterprise + Copilot

PriceWhereBillingTypeChannelSource
Contact sales––Contact salesVendor's own sitesource [1]

About

Copilot is Zendesk's AI assistant for service agents and admins, drafting replies, suggesting next steps and triaging tickets.[1] It is sold as an add-on to Professional and higher plans at a public price per agent per month on annual billing, with no free tier; a Suite Enterprise bundle that includes Copilot is priced only through sales.[1]

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Version 4, updated 15 Oct 2026 (8 days ago) JSON Report an error