| Plan or add-on | Billed annually | Billed monthly |
|---|---|---|
| Freeup to 5 users, one on-call schedule and one escalation policy | Free[1] | |
| ProfessionalAIOps, Status Pages and other add-ons cost extra | $21[1] per user / month | $25[1] per user / month 19% more than billed annually |
USD. List prices from the vendor's own page.
Also sold by the vendor, with no published price: AIOps, PagerDuty Advance, Runbook Automation, Status Pages, Live Call Routing.
The record
Checked today 23 Oct 2026
Prices last checked 23 Oct 2026.
- First read
- 13 Oct 2026
- Prices tracked
- 3
- Changes seen
- none yet
- Sources
- 3 captured, hashed
What each plan includes
| Free | Professional | |
|---|---|---|
| Users per account | 5 users | · |
| On-call schedules | 1 | · |
| Escalation policies | 1 | · |
| SMS/phone notifications | 100 per month | · |
| Historic data access | 3 months | 1 year |
| Max users per escalation level | 5 users | 5 users |
| External status page subscribers | · | 250 subscribers |
| Integrations | · | 750+ |
A dot means the vendor does not say.
Every row we hold (3)
One row per price seen: list, promotional and regional prices are separate rows, and channels that disagree sit side by side. Nothing is averaged or overwritten.
Free
| Price | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|
| Freeup to 5 users | – | – | List price | Vendor's own site | source [1] |
Professional
| Price | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|
| $21 per user / monthabout 16% less than paying month to month | – | billed annually | List price | Vendor's own site | source [1] |
| $25 per user / month | – | billed monthly | List price | Vendor's own site | source [1] |
About
Incident Management is PagerDuty's cloud service for on-call scheduling, escalation and incident response, sold alongside its newer PD Reliability Platform.[1] It has a free plan for up to 5 users and a Professional plan priced per user per month, with a lower rate on annual billing; AIOps, PagerDuty Advance, Runbook Automation, Status Pages and Live Call Routing are sold separately.[1]
Related products
- Alternative to Atlassian Opsgenie verified[3] offered as a replacement as Opsgenie is retired
- Integrates with Jira verified[2] included on Free and Professional
- Integrates with Jira Service Management verified[2] included on Free and Professional
- Integrates with Infrastructure Monitoring verified[2] included on Free and Professional
- Integrates with Microsoft Teams verified[2] included on Free and Professional
- Integrates with Slack verified[2] included on Free and Professional
- Integrates with Customer Service verified[2] included on Free and Professional
Referenced by
- Alternative to Grafana Cloud verified sourced there
- Alternative to Splunk On-Call derived sourced there
- Integrates with Grafana Cloud verified sourced there
Sources
- Plans & Pricing | PagerDuty Vendor page.
- [1] Captured 13 Oct 2026.
- [2] Captured 14 Oct 2026.
- PagerDuty vs Opsgenie | Why PagerDuty? Vendor page.
- [3] Captured 14 Oct 2026.