HubSpot
United States · 6 products · 6 with public prices from $20 per seat / month
Products
- Content Hub Free plan; paid from $20 per seat / month checked today
- Data Hub Free plan; paid from $20 per seat / month checked today
- Marketing Hub Free plan; paid from $20 per seat / month checked today
- Revenue Hub Free plan; paid from $85 per seat / month, billed annually checked today
- Sales Hub Free plan; paid from $20 per seat / month checked today
- Service Hub Free plan; paid from $20 per seat / month checked today
Contract terms
- Auto-renewal
- Renews automatically for the shorter of the prior term's duration or one year, unless the Order says otherwise
- Notice period
- Auto-renewal must be switched off in the account's Account & Billing section before the Current Term ends
- Renewal uplift
- At renewal HubSpot may raise Subscription Fees up to its then-current list price
- Uplift cap
- HubSpot's then-current list price in the Product and Services Catalog
| Term | What the agreement says | Clause | Agreement | Source |
|---|---|---|---|---|
| Auto-renewal | Renews automatically for the shorter of the prior term's duration or one year, unless the Order says otherwiseNote“unless otherwise specified in your Order, your subscription will automatically renew for the shorter of the same duration as your prior term or one year” | General Terms 4.1 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [5] |
| Notice period | Auto-renewal must be switched off in the account's Account & Billing section before the Current Term endsNote“you must turn off the auto-renewal setting in the Account & Billing section of your HubSpot account prior to the end of your Current Term” | General Terms 4.2 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [5] |
| Notice period | At least 30 days before renewal for a fee increaseNote“we will notify you at least thirty (30) days in advance of your renewal and the increased fees will apply at the start of the next Renewal Term” | General Terms 3.2 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [5] |
| Renewal uplift | At renewal HubSpot may raise Subscription Fees up to its then-current list priceNote“Upon renewal, we may increase your Subscription Fees up to our then-current list price set out in our Product and Services Catalog” | General Terms 3.2 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [5] |
| Uplift cap | HubSpot's then-current list price in the Product and Services Catalog | General Terms 3.2 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [5] |
| Price protection | The Subscription Fee does not rise during the Current Term except for overages, upgrades, added products or add-ons, or as agreed in the Order FormNote“The Subscription Fee will not increase during the Current Term of your subscription unless (i) you exceed your applicable Limits and incur Overages invoiced at the then-current rates detailed in our Product and Services Catalog; (ii) you upgrade products or base packages ... (iv) otherwise agreed to in your Order Form” | General Terms 3.1 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [5] |
| True-up | Exceeding a Limit incurs Overages, billed pay-as-you-go at the then-current catalog ratesNote“‘Overages’ means the additional fees incurred on a Pay-as-You-Go basis when you exceed your HubSpot Credits Limit” | General Terms 3.1; Definitions | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [5] |
| Termination for convenience | None: the subscription cannot be cancelled before the end of the Current Term and prepaid fees are not refundedNote“you may not cancel your subscription prior to the end of your Current Term, and we will not provide any refunds of prepaid fees or unused Subscription Fees through the end of your Current Term” | General Terms 4.1 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [5] |
| Public-sector carve-out | U.S. local, state and federal government entities, including public institutions of higher education, take the Government Customer Additional Terms, which control over any conflicting General TermsNoteThe appendix applies only to governmental use and holds the customer's indemnity and the liability cap to what applicable law permits | General Terms 11.2.1; Appendix: U.S. Government Customer Additional Terms | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [5] |
| Termination for breach | Either party may terminate for cause on 30 days' notice of an uncured material breach, or immediately on insolvencyNoteHubSpot may also terminate on 30 days' notice if it determines the customer has acted in a way that may negatively reflect on or affect HubSpot, its prospects or its customers | General Terms 4.3 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [6] |
| Payment terms | Invoices fall due 30 days from the invoice date unless the Order Form says otherwise; fees are payable in advance and non-refundableNote“All amounts invoiced are due and payable within thirty (30) days from the date of the invoice, unless otherwise specified in the Order Form” | General Terms 3.4, 3.5 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [6] |
| Other | No downgrade during the Current Term; a downgrade takes effect at the next renewal date on a new Order Form | General Terms 2.5 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [5] |
| Other | HubSpot may revise the agreement by posting it, binding the next business day; a customer objecting in writing within 30 days keeps the prior terms until its next renewal date | General Terms 12.1 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [5] |
| Suspension | Access may be suspended 10 days after notice of non-payment, unless the charges are disputed reasonably and in good faithNoteA re-activation fee may be charged to reinstate a suspended Subscription Service | General Terms 4.4.2 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [6] |
| Other | No set-off for the customer stated; HubSpot may collect outstanding fees from the payment method, reserves or other accounts on file and set off amounts owed against refunds, credits or other payments it owesNote“we may set off and deduct any amounts you owe us from any amounts we may owe you, including but not limited to refunds, credits, or other payments” | General Terms 3.3.3 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [9] |
| Other | Acceleration: if HubSpot terminates for cause, the customer promptly pays all unpaid fees due; withheld tax without a valid receipt within 90 days makes all fees, including the deducted amount, immediately dueNote“If we terminate this Agreement for cause, you will promptly pay all unpaid fees due.” | General Terms 4.5; 3.7 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [9] |
| Other | Termination on insolvency: either party may terminate immediately if the other becomes subject to a bankruptcy petition or any proceeding relating to insolvency, cessation of business, liquidation or assignment for the benefit of creditors | General Terms 4.3(ii) | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [9] |
| Other | Order of precedence: an Order controls over the Agreement where they conflict, but only as to that Order; the U.S. Government Customer Additional Terms control over the Agreement for government entitiesNote“In the event of a conflict between the terms of the Agreement and an Order, the terms of the Order will control, but only as to that Order.” | General Terms 12.15; 11.2.1 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [9] |
| Other | Free and trial services: the term lasts as long as the customer has an account; HubSpot may suspend, limit or terminate them for any reason at any time without notice, or for inactivity; the performance warranty does not apply and HubSpot liability is capped at 100 USDNote“Free Services” covers services made available on an unpaid trial or free basis; the services are provided “AS IS” to the extent permitted by law | General Terms Definitions; 4.4.4; 10.1; 10.4 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [9] |
| Refunds | Fees are non-refundable except that a customer terminating for cause gets prepaid but unused fees for the period after termination refundedNotePayments under the HubSpot Payments Terms of Use are excluded from the refund | General Terms 3.5; 4.5 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [9] |
| Taxes | Fees are exclusive of taxes; the customer pays taxes on its use, except taxes on HubSpot gross revenue or net income; fees exclude VAT, GST, PST and HST where they apply; withholding tax may be deducted if a valid tax receipt is given within 90 days | General Terms 3.6; 3.7 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [9] |
| Liability cap | Each party's aggregate liability is limited to amounts paid or payable for the Subscription Service in the 12 months before the event giving rise to the claim; Free Services only: 100 USDNoteExcludes the customer's liability for fees, its indemnities, HubSpot's IP indemnity and violation of HubSpot IP rights | General Terms 10.4 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [9] |
| Governing law | Laws of Massachusetts, U.S.A., with exclusive jurisdiction in the courts of Boston, for customers contracting with HubSpot, Inc. (North and South America, regions not in the Jurisdiction Specific Terms, and Free Services only)NoteOther regions contract with the HubSpot entity and law set in the Jurisdiction Specific Terms Appendix | General Terms 11.2 | HubSpot Customer Terms of Service, General Terms, last modified 2026-09-16 | source [9] |
About
HubSpot sells cloud software for marketing, sales, customer service, website content and data management, with every product working on one shared CRM database.[2] The company was founded in 2006 by Brian Halligan and Dharmesh Shah and is based in Boston, Massachusetts.[1] It sells six hubs (Marketing, Sales, Service, Content, Data and Revenue), each with free tools and paid Starter, Professional and Enterprise editions.[1][8]
Paid editions are priced per seat, with a general Core Seat costing more on each higher edition and dearer Sales, Service and Revenue Seats for specialist users; each plan includes a monthly allowance of HubSpot Credits, and credits used beyond it are bought in packs or billed pay-as-you-go.[7] Customers buy under the HubSpot Customer Terms of Service, whose subscriptions renew automatically and may be repriced up to the then-current list price at renewal.[5]
Sources
- About HubSpot Vendor page.
- [1] Read 16 Sep 2026.
- Explore HubSpot's Products, Features, and Benefits Vendor page.
- [2] Read 16 Sep 2026.
- HubSpot Customer Terms of Service Published agreement.
- [3] Read 16 Sep 2026.
- [5] Read again 19 Sep 2026.
- [6] Read again 26 Sep 2026.
- [9] Read again 29 Oct 2026.
- Wikidata: HubSpot Vendor page.
- [4] Read 16 Sep 2026.
- HubSpot Products & Services Catalog | Pricing Overview Vendor page.
- [7] Read 16 Oct 2026.
- Content Software Pricing | HubSpot Vendor page.
- [8] Read 16 Oct 2026.