Communications Cloud
Salesforce · Industry CRM
What the price is per
| Plan | Unit | Audience | Seats | Limits |
|---|---|---|---|---|
| Communications Cloud Growth | user | enterprise | no minimum stated | Flex Credits: 500,000 credits/org/year; Slack edition: Business+ with Slackbot; Tableau Next licence: Standard Consumer user |
| Communications Cloud Advanced | user | enterprise | no minimum stated | Flex Credits: 500,000 credits/org/year; Slack edition: Business+ with Slackbot; Tableau Next licence: Standard Consumer user |
| Agentforce 1 Sales Edition for Communications Cloud | user | enterprise | no minimum stated | none captured |
| Communications Cloud Sales Max | user | enterprise | no minimum stated | Flex Credits: 2,750,000 credits/org; Slack edition: Enterprise+ with Slackbot; Tableau Next licence: Standard Creator user; Agentforce Coworker usage: unmetered |
| Agentforce 1 Service Edition for Communications Cloud | user | enterprise | no minimum stated | none captured |
| Communications Cloud Service Max | user | enterprise | no minimum stated | Flex Credits: 2,750,000 credits/org; Slack edition: Business+ with Slackbot; Tableau Next licence: Standard Creator user; Agentforce Coworker usage: unmetered |
| Communications Cloud Sales & Service Max | user | enterprise | no minimum stated | Flex Credits: 2,750,000 credits/org; Slack edition: Business+ with Slackbot; Tableau Next licence: Standard Creator user; Agentforce Coworker usage: unmetered |
The unit is what one increment of the price buys, as the vendor words it: a user, a host, an endpoint, a thousand credits. Where a vendor's page does not say, the cell says so rather than guessing.
Sources
- Salesforce Communications Cloud pricing | Salesforce Vendor page.
- [1] Read 18 Sep 2026.
- [2] Read again 23 Sep 2026.