Freshservice
Freshworks · IT service management
What the price is per
| Plan | Unit | Audience | Seats | Limits |
|---|---|---|---|---|
| Starter | agent | team | no minimum stated | API rate limit: 100 calls/minute; Orchestration transactions: 1000 transactions/account/month |
| Growth | agent | business | no minimum stated | API rate limit: 200 calls/minute; Orchestration transactions: 2000 transactions/account/month |
| Pro | agent | business | no minimum stated | API rate limit: 400 calls/minute; Orchestration transactions: 5000 transactions/account/month |
| Enterprise | agent | enterprise | no minimum stated | API rate limit: 500 calls/minute; Orchestration transactions: 20000 transactions/account/month |
The unit is what one increment of the price buys, as the vendor words it: a user, a host, an endpoint, a thousand credits. Where a vendor's page does not say, the cell says so rather than guessing.
Sources
- Freshservice ITSM Software Pricing & Plans | Freshworks Vendor page.
- [1] Captured 26 Sep 2026.
- Freshservice Integrations - Freshworks Vendor page.
- [2] Captured 26 Sep 2026.