Freshservice
Freshworks · IT service management
Tracked since 26 Sep 2026 · no price changes
Change events
No price changes since we started watching on 26 Sep 2026; we re-check daily.
Tracking began 26 Sep 2026
Price changes across every vendor we watch are on the price changes page.
Every price we have seen
11 observations since we started watching. Nothing is overwritten: a new capture with a different price is a new row, and the row it replaced stays, marked with the day it was replaced.
Starter
Unchanged since first seen 26 Sep 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| $19 per agent / month | Current | Global | billed annually | List price | Vendor's own site | source [1] |
Growth
Unchanged since first seen 26 Sep 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| $49 per agent / month | Current | Global | billed annually | List price | Vendor's own site | source [1] |
Pro
Unchanged since first seen 26 Sep 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| $99 per agent / month | Current | Global | billed annually | List price | Vendor's own site | source [1] |
Enterprise
Unchanged since first seen 26 Sep 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| Contact sales | Current | Global | – | Contact sales | Vendor's own site | source [1] |
Freddy AI Copilot
Unchanged since first seen 26 Sep 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| $29 per agent / monthPro and Enterprise only | Current | Global | billed annually | List price | Vendor's own site | source [1] |
Business Agent License
Unchanged since first seen 26 Sep 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| $49 per agent / monthagent seat for non-IT teams such as HR or facilities | Current | Global | – | List price | Vendor's own site | source [1] |
Additional Project Management License
Unchanged since first seen 26 Sep 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| $15 per user / monthextra project management seats | Current | Global | – | List price | Vendor's own site | source [1] |
E-signature Credit Pack
Unchanged since first seen 26 Sep 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| $90 per pack, one-time30 signature credits per pack; valid until the end of the billing cycle | Current | Global | paid upfront | List price | Vendor's own site | source [1] |
Orchestration Transaction Pack
Unchanged since first seen 26 Sep 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| $250 per 1,000 transactions, one-timevalid until the end of the billing cycle | Current | Global | paid upfront | List price | Vendor's own site | source [1] |
Connector App Task Pack
Unchanged since first seen 26 Sep 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| $80 per 5,000 tasks, one-timeafter a one-time free allowance of 500 tasks | Current | Global | paid upfront | List price | Vendor's own site | source [1] |
MCP Action Pack
Unchanged since first seen 26 Sep 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| $15 per 1,000 actions, one-time | Current | Global | paid upfront | List price | Vendor's own site | source [1] |
Sources
- Freshservice ITSM Software Pricing & Plans | Freshworks Vendor page.
- [1] Captured 26 Sep 2026.
- Freshservice Integrations - Freshworks Vendor page.
- [2] Captured 26 Sep 2026.