Intercom
Fin · Customer service
What the price is per
| Plan | Unit | Audience | Seats | Limits |
|---|---|---|---|---|
| Essential | seat | team | 1+ | Full seats minimum: 1 seat; Live chat: unlimited |
| Advanced | seat | business | 1+ | Free Lite seats: 20 seats; Live chat: unlimited |
| Expert | seat | enterprise | 1+ | Free Lite seats: 50 seats; Live chat: unlimited |
The unit is what one increment of the price buys, as the vendor words it: a user, a host, an endpoint, a thousand credits. Where a vendor's page does not say, the cell says so rather than guessing.
Sources
- Intercom Pricing | Plans for every team size Vendor page.
- [1] Captured 12 Oct 2026.
- [2] Captured 26 Sep 2026.
- [5] Captured 22 Oct 2026.
- Compare Intercom vs Zendesk | AI-First Customer Service Vendor page.
- [3] Captured 26 Sep 2026.
- Intercom Integrations: Connect Your Tools & Switch from Zendesk Vendor page.
- [4] Captured 26 Sep 2026.