IT service management
4 products
Service desks for IT teams: incidents, requests, problems and changes, following ITIL.
About
Tickets for incidents and requests, problem and change management, a self-service portal and a knowledge base, laid out along ITIL processes. Priced per agent per month in tiers, with asset and operations modules as add-ons.
Products
FreshserviceFreshworks From $19 per agent / month, billed annually checked today- Freshservice for MSPsFreshworks From $49 per agent / month, billed annually checked yesterday
IT Service ManagementServiceNow From £81 per fulfiller user / monthPrice in GBP for United Kingdom, about $108; price on a public-sector list checked yesterday
Jira Service ManagementAtlassian Free plan; paid from $21.50 per agent / month, billed monthly checked yesterday