SIEM

Sumo Logic · SIEM

Contract terms

Term	What the agreement says	Clause	Agreement	Source
Auto-renewalSumo Logic (vendor agreement)	paid Subscription Term automatically renews for another term of equal duration and same scope unless cancelled Note "Except as otherwise specified in Your Order Form, upon expiration of an applicable paid Subscription Term, such Subscription Term shall automatically renew for another Subscription Term of equal duration and with the same scope of Services, at Sumo Logic's then current list price, unless..."	5.2 Renewal	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Notice periodSumo Logic (vendor agreement)	customer must cancel at least 30 days prior to the renewal date Note "(i) You cancel at least thirty (30) days prior to your renewal date, in accordance with the notice provisions herein"	5.2 Renewal	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Renewal upliftSumo Logic (vendor agreement)	renewals are at Sumo Logic's then current list price Note Applies except as otherwise specified in the Order Form.	5.2 Renewal	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
True-upSumo Logic (vendor agreement)	usage above the Order Form's described usage is billed additional applicable Fees as set in the Order Form Note "If Your use of the SaaS Services exceeds the usage described in the Order Form, You shall pay additional applicable Fees as set forth in such Order Form."	4.2 Payment of Fees	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Termination for convenienceSumo Logic (vendor agreement)	no cancellation or downgrade until the end of the Subscription Term; Order Forms non-cancellable, payments non-refundable Note "You shall not be permitted to cancel or downgrade the Services that You have selected until the end of the applicable Subscription Term."	4.1 Orders; 5.2 Renewal	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Public-sector carve-outSumo Logic (vendor agreement)	US Federal Government agencies receive commercial rights per FAR 12.211/12.212 (DoD: DFARS 227.7202-3); extra rights need a written addendum Note Applies to US Federal Executive, Legislative and Judicial agencies.	10.2 US Federal Government Customer Rights	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Payment termsSumo Logic (vendor agreement)	Fees paid in US dollars within 30 days of invoice date, invoiced in advance Note Unless otherwise set forth in the Order Form; applies to direct purchases (marketplace purchases pay as arranged through the marketplace).	4.2 Payment of Fees	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Late payment interestSumo Logic (vendor agreement)	late payments bear interest at the lower of 1.5% per month or the legal maximum	4.2 Payment of Fees	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
SuspensionSumo Logic (vendor agreement)	suspension possible if payment not made within 10 business days of past-due notice	5.4 Suspension	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Termination for breachSumo Logic (vendor agreement)	termination for material breach on 30 days' written notice, unless cured within that period	5.3 Termination for Material Breach	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Changes to the agreementSumo Logic (vendor agreement)	Sumo Logic may modify the agreement; modifications take effect at the next renewal unless customer elects not to renew	12.2 Changes to this Agreement	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
OtherSumo Logic (vendor agreement)	fees payable in U.S. Dollars Note Applies to direct purchases unless otherwise set forth in the Order Form.	4.2 Payment of Fees	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
OtherSumo Logic (vendor agreement)	no set-off: fees paid without any right of set-off, deduction or withholding Note "You shall pay Fees without any right of set-off, deduction, or withholding."	4.2 Payment of Fees	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
OtherSumo Logic (vendor agreement)	acceleration: on a payment breach, or termination under 5.3, Sumo Logic may make unpaid fee obligations immediately due and payable Note "Sumo Logic may accelerate Customer's unpaid Fee obligation(s) to become immediately due and payable."	4.2 Payment of Fees	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
OtherSumo Logic (vendor agreement)	customer pays all costs of collecting past-due amounts, including attorneys' fees	4.2 Payment of Fees	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Termination for breachSumo Logic (vendor agreement)	either party may terminate on written notice upon the other's insolvency, receivership or Chapter 11 proceedings, assignment for the benefit of creditors, dissolution or ceasing business Note Termination of the Agreement terminates all Order Forms.	5.3 Termination for Material Breach	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
OtherSumo Logic (vendor agreement)	order of precedence: the Order Form governs over the Agreement in a conflict, except as otherwise set forth in the Agreement; purchase-order terms are void	12.1 General Provisions; 4.3 Purchase Orders	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
OtherSumo Logic (vendor agreement)	free accounts, trials and betas: only during the designated term, may be modified or terminated at any time for any reason at Sumo Logic's sole discretion, provided as is without warranty; liability capped at USD 100 Note "Sumo Logic may terminate any unpaid trials at any time, at its sole discretion." The trial length is defined by the Order Form or trial.	11 Betas; Free Accounts; 5.1 Term	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
TaxesSumo Logic (vendor agreement)	fees exclusive of taxes; customer pays all taxes except those based solely on Sumo Logic's net income; withheld tax is deducted from payment with receipts provided Note Unless the customer provides a valid exemption certificate.	4.4 Taxes	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Liability capSumo Logic (vendor agreement)	each party's total liability capped at fees paid or payable in the 12 months before the first event giving rise to liability; indirect and lost-profit damages excluded Note Cap does not limit indemnification, IP breach, payment obligations or Acceptable Use Policy breach.	8 Limitation of Liability	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Governing lawSumo Logic (vendor agreement)	laws of the State of California; US customers' claims in federal or state courts of San Mateo County	12.4 Governing Law and Venue	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
RefundsSumo Logic (vendor agreement)	Order Forms non-cancellable and payments non-refundable except as set out in the Agreement; no refunds or credits on cancellation for amounts already charged	4.1 Orders; 5.2 Renewal	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]

Price changes

26 Sep 2026 New plan Enterprise Suite Flex SIEM 650001+ source [7]
26 Sep 2026 New plan Cloud SIEM Enterprise (CSE) source [6]

Sources

Sumo Logic SIEM Vendor page.
- [1] Captured 24 Sep 2026.
Sumo Logic Pricing Vendor page.
- [2] Captured 24 Sep 2026.
Splunk Enterprise Security vs Sumo Logic SIEM Vendor page.
- [3] Captured 24 Sep 2026.
Datadog vs. Sumo Logic: Log analytics and SIEM comparison Vendor page.
- [4] Captured 24 Sep 2026.
Elastic vs Sumo Logic Vendor page.
- [5] Captured 24 Sep 2026.
SUMO LOGIC CSE - FLEXCSEUSA - Reporting & Data Analytics - CDW.com Reseller price list.
- [6] Captured 26 Sep 2026.
SUMO LOGIC ENT STE FLEX SIEM 650001+ - FLEXCSEUSAV4 - Reporting & Data Analytics - CDW.com Reseller price list.
- [7] Captured 26 Sep 2026.

Version 10, updated 20 Oct 2026 (3 days ago) JSON Report an error