Sumo Logic

United States · 2 products · 1 with public prices, usage-based, $0.195 per credit · 1 by quote

Products

Log Analytics Usage-based, from $0.195 per creditmarketplace price checked today
SIEM Contact sales, no public price checked yesterday

Contract terms

Auto-renewal: paid Subscription Term automatically renews for another term of equal duration and same scope unless cancelled
Notice period: customer must cancel at least 30 days prior to the renewal date
Renewal uplift: renewals are at Sumo Logic's then current list price
Uplift cap: not stated

Term	What the agreement says	Clause	Agreement	Source
Auto-renewal	paid Subscription Term automatically renews for another term of equal duration and same scope unless cancelled Note "Except as otherwise specified in Your Order Form, upon expiration of an applicable paid Subscription Term, such Subscription Term shall automatically renew for another Subscription Term of equal duration and with the same scope of Services, at Sumo Logic's then current list price, unless..."	5.2 Renewal	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Notice period	customer must cancel at least 30 days prior to the renewal date Note "(i) You cancel at least thirty (30) days prior to your renewal date, in accordance with the notice provisions herein"	5.2 Renewal	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Renewal uplift	renewals are at Sumo Logic's then current list price Note Applies except as otherwise specified in the Order Form.	5.2 Renewal	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
True-up	usage above the Order Form's described usage is billed additional applicable Fees as set in the Order Form Note "If Your use of the SaaS Services exceeds the usage described in the Order Form, You shall pay additional applicable Fees as set forth in such Order Form."	4.2 Payment of Fees	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Termination for convenience	no cancellation or downgrade until the end of the Subscription Term; Order Forms non-cancellable, payments non-refundable Note "You shall not be permitted to cancel or downgrade the Services that You have selected until the end of the applicable Subscription Term."	4.1 Orders; 5.2 Renewal	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Public-sector carve-out	US Federal Government agencies receive commercial rights per FAR 12.211/12.212 (DoD: DFARS 227.7202-3); extra rights need a written addendum Note Applies to US Federal Executive, Legislative and Judicial agencies.	10.2 US Federal Government Customer Rights	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Payment terms	Fees paid in US dollars within 30 days of invoice date, invoiced in advance Note Unless otherwise set forth in the Order Form; applies to direct purchases (marketplace purchases pay as arranged through the marketplace).	4.2 Payment of Fees	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Late payment interest	late payments bear interest at the lower of 1.5% per month or the legal maximum	4.2 Payment of Fees	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Suspension	suspension possible if payment not made within 10 business days of past-due notice	5.4 Suspension	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Termination for breach	termination for material breach on 30 days' written notice, unless cured within that period	5.3 Termination for Material Breach	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Changes to the agreement	Sumo Logic may modify the agreement; modifications take effect at the next renewal unless customer elects not to renew	12.2 Changes to this Agreement	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Other	fees payable in U.S. Dollars Note Applies to direct purchases unless otherwise set forth in the Order Form.	4.2 Payment of Fees	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Other	no set-off: fees paid without any right of set-off, deduction or withholding Note "You shall pay Fees without any right of set-off, deduction, or withholding."	4.2 Payment of Fees	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Other	acceleration: on a payment breach, or termination under 5.3, Sumo Logic may make unpaid fee obligations immediately due and payable Note "Sumo Logic may accelerate Customer's unpaid Fee obligation(s) to become immediately due and payable."	4.2 Payment of Fees	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Other	customer pays all costs of collecting past-due amounts, including attorneys' fees	4.2 Payment of Fees	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Termination for breach	either party may terminate on written notice upon the other's insolvency, receivership or Chapter 11 proceedings, assignment for the benefit of creditors, dissolution or ceasing business Note Termination of the Agreement terminates all Order Forms.	5.3 Termination for Material Breach	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Other	order of precedence: the Order Form governs over the Agreement in a conflict, except as otherwise set forth in the Agreement; purchase-order terms are void	12.1 General Provisions; 4.3 Purchase Orders	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Other	free accounts, trials and betas: only during the designated term, may be modified or terminated at any time for any reason at Sumo Logic's sole discretion, provided as is without warranty; liability capped at USD 100 Note "Sumo Logic may terminate any unpaid trials at any time, at its sole discretion." The trial length is defined by the Order Form or trial.	11 Betas; Free Accounts; 5.1 Term	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Taxes	fees exclusive of taxes; customer pays all taxes except those based solely on Sumo Logic's net income; withheld tax is deducted from payment with receipts provided Note Unless the customer provides a valid exemption certificate.	4.4 Taxes	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Liability cap	each party's total liability capped at fees paid or payable in the 12 months before the first event giving rise to liability; indirect and lost-profit damages excluded Note Cap does not limit indemnification, IP breach, payment obligations or Acceptable Use Policy breach.	8 Limitation of Liability	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Governing law	laws of the State of California; US customers' claims in federal or state courts of San Mateo County	12.4 Governing Law and Venue	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]
Refunds	Order Forms non-cancellable and payments non-refundable except as set out in the Agreement; no refunds or credits on cancellation for amounts already charged	4.1 Orders; 5.2 Renewal	Sumo Logic Service Agreement, last updated August 1, 2026	source [5]

About

Sumo Logic is a US software company, founded in 2010, that sells a cloud-native log analytics and security operations platform delivered as SaaS on AWS.^[1]^[2] The platform is licensed on a credit model with $0 ingest, in which a shared pool of credits is consumed across capabilities such as log analytics and SIEM rather than licensing each product separately.^[3] Its published customer agreement is the Sumo Logic Service Agreement, last updated August 1, 2026.^[5]

Sources

Wikidata: Sumo Logic Reference database.
- [1] Captured 24 Sep 2026.
Sumo Logic Intelligent Operations Platform Vendor page.
- [2] Captured 24 Sep 2026.
Sumo Logic Pricing Vendor page.
- [3] Captured 24 Sep 2026.
Sumo Logic Legal Vendor page.
- [4] Captured 24 Sep 2026.
Sumo Logic Service Agreement Published agreement.
- [5] Captured 22 Oct 2026.

Version 6, updated 22 Oct 2026 (yesterday) JSON Report an error