Service Cloud
Salesforce · Customer service
Tracked since 18 Sep 2026 · 1 price change · last change 28 Oct 2026
Change events
- Decrease: Now included Premier Success Plan 30% of net license fees → included source [5]
- Tracking began 18 Sep 2026: 5 plans recorded
Price changes across every vendor we watch are on the price changes page.
Every price we have seen
34 observations since we started watching. Nothing is overwritten: a new capture with a different price is a new row, and the row it replaced stays, marked with the day it was replaced.
Starter Suite
Unchanged since first seen 18 Sep 2026 · last confirmed 28 Oct 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| A$35 per user / month | Current | Australia | billed monthly | Local-currency price | Vendor's own site | source [1] |
| €25 per user / month | Current | European Union | billed monthly | Local-currency price | Vendor's own site | source [1] |
| $25 per user / month | Current | – | billed monthly | List price | Vendor's own site | source [1] |
| ¥3,000 per user / month | Current | Japan | billed monthly | Local-currency price | Vendor's own site | source [1] |
| SEK 250 per user / month | Current | Sweden | billed monthly | Local-currency price | Vendor's own site | source [1] |
| £20 per user / month | Current | United Kingdom | billed monthly | Local-currency price | Vendor's own site | source [1] |
Pro Suite
Unchanged since first seen 18 Sep 2026 · last confirmed 28 Oct 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| A$140 per user / month | Current | Australia | billed annually | Local-currency price | Vendor's own site | source [1] |
| €100 per user / month | Current | European Union | billed annually | Local-currency price | Vendor's own site | source [1] |
| $100 per user / month | Current | – | billed annually | List price | Vendor's own site | source [1] |
| ¥12,000 per user / month | Current | Japan | billed annually | Local-currency price | Vendor's own site | source [1] |
| SEK 1,000 per user / month | Current | Sweden | billed annually | Local-currency price | Vendor's own site | source [1] |
| £80 per user / month | Current | United Kingdom | billed annually | Local-currency price | Vendor's own site | source [1] |
Core
Unchanged since first seen 18 Sep 2026 · last confirmed 28 Oct 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| A$273 per user / month | Current | Australia | billed annually | Local-currency price | Vendor's own site | source [1] |
| €195 per user / month | Current | European Union | billed annually | Local-currency price | Vendor's own site | source [1] |
| $195 per user / month | Current | – | billed annually | List price | Vendor's own site | source [1] |
| ¥23,400 per user / month | Current | Japan | billed annually | Local-currency price | Vendor's own site | source [1] |
| SEK 1,950 per user / month | Current | Sweden | billed annually | Local-currency price | Vendor's own site | source [1] |
| £156 per user / month | Current | United Kingdom | billed annually | Local-currency price | Vendor's own site | source [1] |
Advanced
Unchanged since first seen 18 Sep 2026 · last confirmed 28 Oct 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| A$553 per user / month | Current | Australia | billed annually | Local-currency price | Vendor's own site | source [1] |
| €395 per user / month | Current | European Union | billed annually | Local-currency price | Vendor's own site | source [1] |
| $395 per user / month | Current | – | billed annually | List price | Vendor's own site | source [1] |
| ¥47,400 per user / month | Current | Japan | billed annually | Local-currency price | Vendor's own site | source [1] |
| SEK 3,950 per user / month | Current | Sweden | billed annually | Local-currency price | Vendor's own site | source [1] |
| £316 per user / month | Current | United Kingdom | billed annually | Local-currency price | Vendor's own site | source [1] |
Max
Unchanged since first seen 18 Sep 2026 · last confirmed 28 Oct 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| A$770 per user / month | Current | Australia | billed annually | Local-currency price | Vendor's own site | source [1] |
| €550 per user / month | Current | European Union | billed annually | Local-currency price | Vendor's own site | source [1] |
| $550 per user / month | Current | – | billed annually | List price | Vendor's own site | source [1] |
| ¥66,000 per user / month | Current | Japan | billed annually | Local-currency price | Vendor's own site | source [1] |
| SEK 5,500 per user / month | Current | Sweden | billed annually | Local-currency price | Vendor's own site | source [1] |
| £440 per user / month | Current | United Kingdom | billed annually | Local-currency price | Vendor's own site | source [1] |
Standard Success Plan
Unchanged since first seen 18 Sep 2026 · last confirmed 28 Oct 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| Free | Current | – | – | List price | Vendor's own site | source [1] |
Premier Success Plan
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| Freeincluded with Core, Advanced and Max | Current | – | – | List price | Vendor's own site | source [5] |
| 30% of net license fees | Replaced 28 Oct 2026 | – | – | List price | Vendor's own site | source [1] |
Signature Success Plan
Unchanged since first seen 18 Sep 2026 · last confirmed 28 Oct 2026
| Price | Observed | Where | Billing | Type | Channel | Source |
|---|---|---|---|---|---|---|
| Contact sales | Current | – | – | Contact sales | Vendor's own site | source [1] |
Sources
- Service Cloud Customer Service Software Pricing | Salesforce Vendor page.
- [1] Read 18 Sep 2026.
- [3] Read again 20 Sep 2026.
- [5] Read again 28 Oct 2026.
- Best Customer Service Software Powered by AI | Salesforce Vendor page.
- [2] Read 20 Sep 2026.
- Data 360 (Formerly Data Cloud) | Salesforce Vendor page.
- [4] Read 20 Sep 2026.