Splunk Enterprise Security

Splunk · SIEM

Contract terms

Term	What the agreement says	Clause	Agreement	Source
Auto-renewalSplunk (vendor agreement)	The Term of an Offering automatically renews for a period equal to the preceding Term Note "the Term of an Offering that you acquired through an Order, along with these General Terms, will automatically renew for an additional period of time equal to the length of the preceding Term"	19 (Term and Renewal)	Splunk General Terms, Last Updated May 2026	source [3]
Notice periodSplunk (vendor agreement)	Notice of intent not to renew at least 1 day before the end of the then-current Term Note Non-renewal notice: "unless one party notifies the other of its intent not to renew at least 1 day before the expiration of the then current Term"	19 (Term and Renewal)	Splunk General Terms, Last Updated May 2026	source [3]
Termination for breachSplunk (vendor agreement)	Either party may terminate for a material breach not cured within 30 days of receipt of notice Note Cure period	19 (Termination)	Splunk General Terms, Last Updated May 2026	source [3]
RefundsSplunk (vendor agreement)	Fees are non-cancelable and non-refundable except as expressly stated in the General Terms	16 (Fees)	Splunk General Terms, Last Updated May 2026	source [3]
Payment termsSplunk (vendor agreement)	Fees are due within 30 days from the invoice date, unless the Order states otherwise Note "Fees are due and payable either within 30 days from the date of our invoice or as otherwise stated in the Order"	16 (Payment)	Splunk General Terms, Last Updated May 2026	source [3]
True-upSplunk (vendor agreement)	Usage exceeding the Capacity or Use Rights is invoiced at the list price then in effect Note Charged after a verification or usage report reveals the excess	11 (Overages)	Splunk General Terms, Last Updated May 2026	source [3]
Price protectionSplunk (vendor agreement)	Updates to Offerings or policies during the Term may not impose additional fees or restrictions Note In-term only: change must "not impose additional fees or restrictions on your use of the Offering during the Term"	22 (Updates to Offerings)	Splunk General Terms, Last Updated May 2026	source [3]
Public-sector carve-outSplunk (vendor agreement)	US federal government end use limited to customary commercial rights under FAR 12.211/12.212 and DFARS 252.227-7015 / 227.7202-3 Note Applies only to U.S. federal government agencies; extra rights require a written addendum	25.5 (U.S. Government Use Terms)	Splunk General Terms, Last Updated May 2026	source [3]
SuspensionSplunk (vendor agreement)	Splunk may suspend a Hosted Service on at least 5 days' notice for a material or threatened material breach Note Suspension has no impact on the Term duration or Fees owed	19 (Suspension of Service)	Splunk General Terms, Last Updated May 2026	source [3]
OtherSplunk (vendor agreement)	Customer Content is available for retrieval for 30 days after termination, then deleted	4 (Return of Customer Content)	Splunk General Terms, Last Updated May 2026	source [3]
Late payment interestSplunk (vendor agreement)	Overdue charges accrue interest at 1.5% per month, or the maximum rate permitted by law if lower Note "overdue charges may accrue interest monthly at the rate of 1.5% of the then-outstanding unpaid balance, or the maximum rate permitted by law, whichever is lower"	16 (Fees)	Splunk General Terms, Last Updated May 2026	source [3]
Liability capSplunk (vendor agreement)	Each party's aggregate liability is capped at the total paid for the affected Offering in the 12 months before the first incident Note Cap does not limit the customer's payment obligations, service level credits, or Splunk's recovery for use beyond the purchased Capacity	20 (Limitation of Liability)	Splunk General Terms, Last Updated May 2026	source [3]
Governing lawSplunk (vendor agreement)	Governed by the laws of the State of California; exclusive jurisdiction in the state or federal courts of the Northern District of California Note UCITA and the UN Convention on Contracts for the International Sale of Goods are excluded	23 (Governing Law)	Splunk General Terms, Last Updated May 2026	source [3]
TaxesSplunk (vendor agreement)	Fees exclude taxes and duties; the customer pays taxes other than those on Splunk's net income, property and employees	16 (Taxes)	Splunk General Terms, Last Updated May 2026	source [5]
Audit rightsSplunk (vendor agreement)	Splunk may request a signed usage certification, and for On-Premises Products a usage verification at most once every 12 months Note Customer gives reasonable access to the installed On-Premises Product	11 (Certification and Verification)	Splunk General Terms, Last Updated May 2026	source [5]
RefundsSplunk (vendor agreement)	Prepaid but unused Fees for the rest of the Term are refunded when the customer terminates for Splunk's uncured material breach	19 (Refund Upon Termination for our Breach)	Splunk General Terms, Last Updated May 2026	source [5]
Changes to the agreementSplunk (vendor agreement)	Splunk may update Offerings and policies prospectively if the change applies to all customers and does not materially reduce security or functionality during the Term Note Changes also may not add fees or restrictions during the Term or alter the liability and indemnity allocation	22 (Updates to Offerings)	Splunk General Terms, Last Updated May 2026	source [5]
OtherSplunk (vendor agreement)	Trial Offerings are made available under the General Terms; after the trial Term expires, continued use requires payment of the applicable Fees	1.4 (Trials and Evaluations)	Splunk General Terms, Last Updated May 2026	source [8]
OtherSplunk (vendor agreement)	Trial, Beta, Test and Development and free Offerings are provided as-is, without indemnification, warranties, maintenance, support or service level commitments Note Unless otherwise stated in the Order or required by law	1.4 (Limitations and Termination)	Splunk General Terms, Last Updated May 2026	source [8]
OtherSplunk (vendor agreement)	Splunk may terminate any Trial, Beta, Test and Development or free Offering at any time without prior notice and without liability Note Unless otherwise stated in the Order	1.4 (Limitations and Termination)	Splunk General Terms, Last Updated May 2026	source [8]
OtherSplunk (vendor agreement)	Beta Offerings are for internal testing and evaluation during the stated period; if none is stated, until the earlier of one year from start or general availability Note Splunk may discontinue a Beta Offering at any time	1.4 (Beta Offerings)	Splunk General Terms, Last Updated May 2026	source [8]
OtherSplunk (vendor agreement)	On early termination, except the customer's termination for Splunk's uncured material breach, the customer still pays all Fees payable under the Order Note "Despite any early termination above, and except for your termination of an Offering for our uncured material breach, you will still be required to pay all Fees payable under the Order."	19 (Termination)	Splunk General Terms, Last Updated May 2026	source [8]
OtherSplunk (vendor agreement)	Orders exclude preprinted terms on the customer's purchase order and any terms additional to or inconsistent with the General Terms	26 (Definitions: Order)	Splunk General Terms, Last Updated May 2026	source [8]

Price changes

26 Sep 2026 New plan Splunk Cloud Enterprise Security source [7]

Sources

Pricing | Splunk Vendor page.
- [1] Captured 24 Sep 2026.
- [2] Captured 24 Sep 2026.
Splunk Enterprise Security | Splunk Vendor page.
- [3] Captured 24 Sep 2026.
Splunk Enterprise Security vs. CrowdStrike Falcon NextGen-SIEM | Splunk Vendor page.
- [4] Captured 24 Sep 2026.
Splunk Vs Elastic | Splunk Vendor page.
- [5] Captured 24 Sep 2026.
Somerford and Splunk GCloud 15 Price List Public-sector document.
- [6] Captured 26 Sep 2026.
Splunk Cloud Enterprise Security - subscription license + Standard Success Plan - 1 GB per day - E3A-SK-SE-CD-ENC-S Reseller price list.
- [7] Captured 26 Sep 2026.

Version 10, updated 21 Oct 2026 (2 days ago) JSON Report an error