Splunk AppDynamics
Splunk · Application performance monitoring · Observability
Contract terms
| Term | What the agreement says | Clause | Agreement | Source |
|---|---|---|---|---|
| Auto-renewalSplunk (vendor agreement) | The Term of an Offering automatically renews for a period equal to the preceding TermNote"the Term of an Offering that you acquired through an Order, along with these General Terms, will automatically renew for an additional period of time equal to the length of the preceding Term" | 19 (Term and Renewal) | Splunk General Terms, Last Updated May 2026 | source [3] |
| Notice periodSplunk (vendor agreement) | Notice of intent not to renew at least 1 day before the end of the then-current TermNoteNon-renewal notice: "unless one party notifies the other of its intent not to renew at least 1 day before the expiration of the then current Term" | 19 (Term and Renewal) | Splunk General Terms, Last Updated May 2026 | source [3] |
| Termination for breachSplunk (vendor agreement) | Either party may terminate for a material breach not cured within 30 days of receipt of noticeNoteCure period | 19 (Termination) | Splunk General Terms, Last Updated May 2026 | source [3] |
| RefundsSplunk (vendor agreement) | Fees are non-cancelable and non-refundable except as expressly stated in the General Terms | 16 (Fees) | Splunk General Terms, Last Updated May 2026 | source [3] |
| Payment termsSplunk (vendor agreement) | Fees are due within 30 days from the invoice date, unless the Order states otherwiseNote"Fees are due and payable either within 30 days from the date of our invoice or as otherwise stated in the Order" | 16 (Payment) | Splunk General Terms, Last Updated May 2026 | source [3] |
| True-upSplunk (vendor agreement) | Usage exceeding the Capacity or Use Rights is invoiced at the list price then in effectNoteCharged after a verification or usage report reveals the excess | 11 (Overages) | Splunk General Terms, Last Updated May 2026 | source [3] |
| Price protectionSplunk (vendor agreement) | Updates to Offerings or policies during the Term may not impose additional fees or restrictionsNoteIn-term only: change must "not impose additional fees or restrictions on your use of the Offering during the Term" | 22 (Updates to Offerings) | Splunk General Terms, Last Updated May 2026 | source [3] |
| Public-sector carve-outSplunk (vendor agreement) | US federal government end use limited to customary commercial rights under FAR 12.211/12.212 and DFARS 252.227-7015 / 227.7202-3NoteApplies only to U.S. federal government agencies; extra rights require a written addendum | 25.5 (U.S. Government Use Terms) | Splunk General Terms, Last Updated May 2026 | source [3] |
| SuspensionSplunk (vendor agreement) | Splunk may suspend a Hosted Service on at least 5 days' notice for a material or threatened material breachNoteSuspension has no impact on the Term duration or Fees owed | 19 (Suspension of Service) | Splunk General Terms, Last Updated May 2026 | source [3] |
| OtherSplunk (vendor agreement) | Customer Content is available for retrieval for 30 days after termination, then deleted | 4 (Return of Customer Content) | Splunk General Terms, Last Updated May 2026 | source [3] |
| Late payment interestSplunk (vendor agreement) | Overdue charges accrue interest at 1.5% per month, or the maximum rate permitted by law if lowerNote"overdue charges may accrue interest monthly at the rate of 1.5% of the then-outstanding unpaid balance, or the maximum rate permitted by law, whichever is lower" | 16 (Fees) | Splunk General Terms, Last Updated May 2026 | source [3] |
| Liability capSplunk (vendor agreement) | Each party's aggregate liability is capped at the total paid for the affected Offering in the 12 months before the first incidentNoteCap does not limit the customer's payment obligations, service level credits, or Splunk's recovery for use beyond the purchased Capacity | 20 (Limitation of Liability) | Splunk General Terms, Last Updated May 2026 | source [3] |
| Governing lawSplunk (vendor agreement) | Governed by the laws of the State of California; exclusive jurisdiction in the state or federal courts of the Northern District of CaliforniaNoteUCITA and the UN Convention on Contracts for the International Sale of Goods are excluded | 23 (Governing Law) | Splunk General Terms, Last Updated May 2026 | source [3] |
| TaxesSplunk (vendor agreement) | Fees exclude taxes and duties; the customer pays taxes other than those on Splunk's net income, property and employees | 16 (Taxes) | Splunk General Terms, Last Updated May 2026 | source [5] |
| Audit rightsSplunk (vendor agreement) | Splunk may request a signed usage certification, and for On-Premises Products a usage verification at most once every 12 monthsNoteCustomer gives reasonable access to the installed On-Premises Product | 11 (Certification and Verification) | Splunk General Terms, Last Updated May 2026 | source [5] |
| RefundsSplunk (vendor agreement) | Prepaid but unused Fees for the rest of the Term are refunded when the customer terminates for Splunk's uncured material breach | 19 (Refund Upon Termination for our Breach) | Splunk General Terms, Last Updated May 2026 | source [5] |
| Changes to the agreementSplunk (vendor agreement) | Splunk may update Offerings and policies prospectively if the change applies to all customers and does not materially reduce security or functionality during the TermNoteChanges also may not add fees or restrictions during the Term or alter the liability and indemnity allocation | 22 (Updates to Offerings) | Splunk General Terms, Last Updated May 2026 | source [5] |
| OtherSplunk (vendor agreement) | Trial Offerings are made available under the General Terms; after the trial Term expires, continued use requires payment of the applicable Fees | 1.4 (Trials and Evaluations) | Splunk General Terms, Last Updated May 2026 | source [8] |
| OtherSplunk (vendor agreement) | Trial, Beta, Test and Development and free Offerings are provided as-is, without indemnification, warranties, maintenance, support or service level commitmentsNoteUnless otherwise stated in the Order or required by law | 1.4 (Limitations and Termination) | Splunk General Terms, Last Updated May 2026 | source [8] |
| OtherSplunk (vendor agreement) | Splunk may terminate any Trial, Beta, Test and Development or free Offering at any time without prior notice and without liabilityNoteUnless otherwise stated in the Order | 1.4 (Limitations and Termination) | Splunk General Terms, Last Updated May 2026 | source [8] |
| OtherSplunk (vendor agreement) | Beta Offerings are for internal testing and evaluation during the stated period; if none is stated, until the earlier of one year from start or general availabilityNoteSplunk may discontinue a Beta Offering at any time | 1.4 (Beta Offerings) | Splunk General Terms, Last Updated May 2026 | source [8] |
| OtherSplunk (vendor agreement) | On early termination, except the customer's termination for Splunk's uncured material breach, the customer still pays all Fees payable under the OrderNote"Despite any early termination above, and except for your termination of an Offering for our uncured material breach, you will still be required to pay all Fees payable under the Order." | 19 (Termination) | Splunk General Terms, Last Updated May 2026 | source [8] |
| OtherSplunk (vendor agreement) | Orders exclude preprinted terms on the customer's purchase order and any terms additional to or inconsistent with the General Terms | 26 (Definitions: Order) | Splunk General Terms, Last Updated May 2026 | source [8] |
Price changes
No price change recorded yet. History starts the day a product is first captured; a later capture that finds a different price writes an event here.
Sources
- Pricing | Splunk Vendor page.
- [1] Captured 24 Sep 2026.
- AppDynamics joins the Splunk Observability portfolio | Splunk Vendor page.
- [2] Captured 24 Sep 2026.
- How Splunk Compares | Splunk Vendor page.
- [3] Captured 24 Sep 2026.
- Splunk AppDynamics Free Trial Vendor page.
- [4] Captured 16 Oct 2026.