Shopify Messaging
Shopify · Marketing automation
Contract terms
| Term | What the agreement says | Clause | Agreement | Source |
|---|---|---|---|---|
| OtherShopify (vendor agreement) | term runs from registration until terminated by either partyNote"The term of these Terms of Service will begin on the date of your completed registration for use of a Service and continue until terminated by us or by you" | 14. Term and Termination | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| Payment termsShopify (vendor agreement) | Subscription Fees paid in advance, billed in 30-day intervals; fees in U.S. dollars unless otherwise indicatedNote"Subscription Fees are paid in advance and will be billed in 30 day intervals"; "Unless otherwise indicated, all Fees and other charges are in U.S. dollars" | 5. Payment of Fees and Taxes | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| OtherShopify (vendor agreement) | approximately two weeks to raise and settle billing issues with Subscription FeesNote"Users have approximately two weeks to bring up and settle any issues with the billing of Subscription Fees." | 5. Payment of Fees and Taxes | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| SuspensionShopify (vendor agreement) | may suspend access if payment fails within 28 days of the first attempt; may terminate if unpaid 60 days after suspensionNote"within 28 days of our initial attempt, we may suspend and revoke access to your Account and the Services"; "If the outstanding Fees remain unpaid for 60 days following the date of suspension, Shopify reserves the right to terminate your Account" | 5. Payment of Fees and Taxes | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| Termination for convenienceShopify (vendor agreement) | customer may cancel the account and terminate at any time by contacting Shopify SupportNote"You may cancel your Account and terminate the Terms of Service at any time by contacting Shopify Support" | 14. Term and Termination | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| SuspensionShopify (vendor agreement) | Shopify may suspend or terminate the account for any reason, without notice and at any time (unless otherwise required by law)Note"we may suspend or terminate your Account or the Terms of Service for any reason, without notice and at any time (unless otherwise required by law)" | 14. Term and Termination | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| RefundsShopify (vendor agreement) | no refunds of any Fees, pro rata or otherwise, on termination; outstanding balance becomes due immediatelyNote"you will not be entitled to any refunds of any Fees, pro rata or otherwise" | 14. Term and Termination | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| Changes to the agreementShopify (vendor agreement) | Shopify may change the Terms at any time; reasonable advance notice for materially adverse changes, effective on posting unless the notice says otherwiseNoteMaterially adverse changes may take immediate effect for legal, regulatory, fraud and abuse prevention or security reasons, or to restrict products or activities deemed unsafe | 15. Modifications | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| Changes to the agreementShopify (vendor agreement) | Shopify may change Fees with 30 days' advance noticeNote"We will provide you with 30 days advanced notice prior to any changes in Fees" | 15. Modifications | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| Auto-renewalShopify (vendor agreement) | domain names bought through Shopify renew automatically each year while the account is activeNoteApplies to domain registrations only, not the subscription; "domain registration will be preset to automatically renew each year so long as your Shopify Account remains active" | 2.9 Domain Names | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| Liability capShopify (vendor agreement) | Shopify and its suppliers not liable for any direct, indirect, incidental, special, consequential or exemplary damages, to the extent permitted by lawNoteAn exclusion; no monetary cap is stated | 7. Limitation of Liability and Indemnification | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| Governing lawShopify (vendor agreement) | laws of the Province of Ontario and the laws of Canada applicable therein; CISG excluded | 16. General Conditions | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| OtherShopify (vendor agreement) | exclusive forum by billing region: Ontario courts (US/Canada), Courts of Singapore (Asia Pacific), Courts of Ireland (all other) | 13. Shopify Contracting Party and Forum | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| OtherShopify (vendor agreement) | all Fees and charges are in U.S. dollars and payable in U.S. currency, unless otherwise indicatedNote"Unless otherwise indicated, all Fees and other charges are in U.S. dollars, and all payments will be in U.S. currency." | 5. Payment of Fees and Taxes | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| TaxesShopify (vendor agreement) | Fees exclusive of Taxes; customer pays all Taxes arising from its subscription or purchases; sums paid free and clear of deductions or withholdings; any required withholding is borne by the customer and paid separately, and Shopify charges the full FeesNote"all sums payable by you to Shopify under these Terms of Service will be paid free and clear of any deductions or withholdings whatsoever"; tax exemption applies only from the date Shopify receives satisfactory evidence | 5. Payment of Fees and Taxes | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| RefundsShopify (vendor agreement) | Shopify does not provide refundsNote"Shopify does not provide refunds." | 5. Payment of Fees and Taxes | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| OtherShopify (vendor agreement) | on termination by either party for any reason, any outstanding balance for use through the termination date becomes immediately due and payable in fullNote"any outstanding balance owed to Shopify for your use of the Services through the effective date of such termination will immediately become due and payable in full" | 14. Term and Termination | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| OtherShopify (vendor agreement) | where the English Terms of Service conflict with a version in another language, the most current English version prevailsNoteThe Terms, including the documents they incorporate by reference, are the entire agreement and supersede prior versions | 16. General Conditions | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| OtherShopify (vendor agreement) | Beta Services offered on a trial basis by invitation at Shopify's sole discretion; not part of the Services; Shopify may discontinue them at any time and gives no warranty they will functionNote"Shopify will have no liability for any harm or damage arising out of or in connection with a Beta Service." | 9.10 Beta Services | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
| OtherShopify (vendor agreement) | Services provided "as is" and "as available" without any warranty or condition, express, implied or statutoryNote"Your use of the Services is at your sole risk." | 7. Limitation of Liability and Indemnification | Shopify Terms of Service, last updated October 20, 2026 | source [3] |
Price changes
No price change recorded yet. History starts the day a product is first captured; a later capture that finds a different price writes an event here.
Sources
- Shopify Messaging | Build email and SMS marketing campaigns Vendor page.
- [1] Captured 26 Sep 2026.