Products

  • Shopify Free plan; paid from €24 / month, billed annuallyPrice in EUR for European Union, about $27 checked today
  • Shopify Messaging No price observed yet checked today
  • Shopify Payments From 1.3% of transaction checked today
  • Shopify POS Free plan; paid from €79 per location / month, billed monthly (add-on rates)Price in EUR for European Union, about $88 checked today

Contract terms

Auto-renewal
domain names bought through Shopify renew automatically each year while the account is active
Notice period
not stated
Renewal uplift
not stated
Uplift cap
not stated
TermWhat the agreement saysClauseAgreementSource
Otherterm runs from registration until terminated by either party
Note"The term of these Terms of Service will begin on the date of your completed registration for use of a Service and continue until terminated by us or by you"
14. Term and TerminationShopify Terms of Service, last updated October 20, 2026source [3]
Payment termsSubscription Fees paid in advance, billed in 30-day intervals; fees in U.S. dollars unless otherwise indicated
Note"Subscription Fees are paid in advance and will be billed in 30 day intervals"; "Unless otherwise indicated, all Fees and other charges are in U.S. dollars"
5. Payment of Fees and TaxesShopify Terms of Service, last updated October 20, 2026source [3]
Otherapproximately two weeks to raise and settle billing issues with Subscription Fees
Note"Users have approximately two weeks to bring up and settle any issues with the billing of Subscription Fees."
5. Payment of Fees and TaxesShopify Terms of Service, last updated October 20, 2026source [3]
Suspensionmay suspend access if payment fails within 28 days of the first attempt; may terminate if unpaid 60 days after suspension
Note"within 28 days of our initial attempt, we may suspend and revoke access to your Account and the Services"; "If the outstanding Fees remain unpaid for 60 days following the date of suspension, Shopify reserves the right to terminate your Account"
5. Payment of Fees and TaxesShopify Terms of Service, last updated October 20, 2026source [3]
Termination for conveniencecustomer may cancel the account and terminate at any time by contacting Shopify Support
Note"You may cancel your Account and terminate the Terms of Service at any time by contacting Shopify Support"
14. Term and TerminationShopify Terms of Service, last updated October 20, 2026source [3]
SuspensionShopify may suspend or terminate the account for any reason, without notice and at any time (unless otherwise required by law)
Note"we may suspend or terminate your Account or the Terms of Service for any reason, without notice and at any time (unless otherwise required by law)"
14. Term and TerminationShopify Terms of Service, last updated October 20, 2026source [3]
Refundsno refunds of any Fees, pro rata or otherwise, on termination; outstanding balance becomes due immediately
Note"you will not be entitled to any refunds of any Fees, pro rata or otherwise"
14. Term and TerminationShopify Terms of Service, last updated October 20, 2026source [3]
Changes to the agreementShopify may change the Terms at any time; reasonable advance notice for materially adverse changes, effective on posting unless the notice says otherwise
NoteMaterially adverse changes may take immediate effect for legal, regulatory, fraud and abuse prevention or security reasons, or to restrict products or activities deemed unsafe
15. ModificationsShopify Terms of Service, last updated October 20, 2026source [3]
Changes to the agreementShopify may change Fees with 30 days' advance notice
Note"We will provide you with 30 days advanced notice prior to any changes in Fees"
15. ModificationsShopify Terms of Service, last updated October 20, 2026source [3]
Auto-renewaldomain names bought through Shopify renew automatically each year while the account is active
NoteApplies to domain registrations only, not the subscription; "domain registration will be preset to automatically renew each year so long as your Shopify Account remains active"
2.9 Domain NamesShopify Terms of Service, last updated October 20, 2026source [3]
Liability capShopify and its suppliers not liable for any direct, indirect, incidental, special, consequential or exemplary damages, to the extent permitted by law
NoteAn exclusion; no monetary cap is stated
7. Limitation of Liability and IndemnificationShopify Terms of Service, last updated October 20, 2026source [3]
Governing lawlaws of the Province of Ontario and the laws of Canada applicable therein; CISG excluded16. General ConditionsShopify Terms of Service, last updated October 20, 2026source [3]
Otherexclusive forum by billing region: Ontario courts (US/Canada), Courts of Singapore (Asia Pacific), Courts of Ireland (all other)13. Shopify Contracting Party and ForumShopify Terms of Service, last updated October 20, 2026source [3]
Otherall Fees and charges are in U.S. dollars and payable in U.S. currency, unless otherwise indicated
Note"Unless otherwise indicated, all Fees and other charges are in U.S. dollars, and all payments will be in U.S. currency."
5. Payment of Fees and TaxesShopify Terms of Service, last updated October 20, 2026source [3]
TaxesFees exclusive of Taxes; customer pays all Taxes arising from its subscription or purchases; sums paid free and clear of deductions or withholdings; any required withholding is borne by the customer and paid separately, and Shopify charges the full Fees
Note"all sums payable by you to Shopify under these Terms of Service will be paid free and clear of any deductions or withholdings whatsoever"; tax exemption applies only from the date Shopify receives satisfactory evidence
5. Payment of Fees and TaxesShopify Terms of Service, last updated October 20, 2026source [3]
RefundsShopify does not provide refunds
Note"Shopify does not provide refunds."
5. Payment of Fees and TaxesShopify Terms of Service, last updated October 20, 2026source [3]
Otheron termination by either party for any reason, any outstanding balance for use through the termination date becomes immediately due and payable in full
Note"any outstanding balance owed to Shopify for your use of the Services through the effective date of such termination will immediately become due and payable in full"
14. Term and TerminationShopify Terms of Service, last updated October 20, 2026source [3]
Otherwhere the English Terms of Service conflict with a version in another language, the most current English version prevails
NoteThe Terms, including the documents they incorporate by reference, are the entire agreement and supersede prior versions
16. General ConditionsShopify Terms of Service, last updated October 20, 2026source [3]
OtherBeta Services offered on a trial basis by invitation at Shopify's sole discretion; not part of the Services; Shopify may discontinue them at any time and gives no warranty they will function
Note"Shopify will have no liability for any harm or damage arising out of or in connection with a Beta Service."
9.10 Beta ServicesShopify Terms of Service, last updated October 20, 2026source [3]
OtherServices provided "as is" and "as available" without any warranty or condition, express, implied or statutory
Note"Your use of the Services is at your sole risk."
7. Limitation of Liability and IndemnificationShopify Terms of Service, last updated October 20, 2026source [3]

About

Shopify is a Canadian company that sells a commerce platform for selling online, in person, and across social media and online marketplaces.[2] It was founded in 2006 by Tobias Lütke and is a publicly traded enterprise.[4] The platform is sold as tiered monthly subscriptions—Basic, Grow, Advanced, and Plus—alongside add-ons such as POS Pro, and the contract governing its use is the Shopify Terms of Service.[1][3]

Sources

Version 6, updated 22 Oct 2026 (yesterday) JSON Report an error