Singularity Identity
SentinelOne · Security
Contract terms
| Term | What the agreement says | Clause | Agreement | Source |
|---|---|---|---|---|
| Auto-renewalSentinelOne (vendor agreement) | renews for successive periods identical in length to the initial term unless either party gives written non-renewal noticeNote"the Solutions subscription shall renew for additional successive periods identical in length to the Initial Subscription Term or the term stated in the most recent Purchase Order ... unless either Party notifies the other in writing ... of its intention not to renew" | MSA 11.1 (Term) | Master Subscription Agreement, Oct 8, 2026 | source [6] |
| Notice periodSentinelOne (vendor agreement) | no less than 30 days before the close of the then-current termNote"unless either Party notifies the other in writing no less than thirty (30) days prior to the close of the then-current Initial or Renewal Subscription Term of its intention not to renew" | MSA 11.1 (Term) | Master Subscription Agreement, Oct 8, 2026 | source [6] |
| Renewal upliftSentinelOne (vendor agreement) | renewal fees calculated at 120% of the most recent Purchase Order if no timely non-renewal notice or renewal Purchase Order is givenNote"If Customer does not provide a timely notice of non-renewal or issue a Purchase Order for the Renewal Subscription Term, then the Fees for the Renewal Subscription Term shall be calculated at 120% of the most recent Purchase Order(s)" | MSA 11.1 (Term) | Master Subscription Agreement, Oct 8, 2026 | source [6] |
| True-upSentinelOne (vendor agreement) | usage exceeding the Purchase Order is invoiced at the PO's per-unit price, pro rata for the remaining term and/or as overagesNote"if Customer's usage of the Solutions exceeds the usage purchased under an Existing Purchase Order (a True-Up), then SentinelOne has the right to invoice ... on (i) a pro rata basis at the price per unit specified in the Existing Purchase Order for the remaining period ...; and/or (ii) the overages for usage" | MSA 5.2 (Subscription Increase) | Master Subscription Agreement, Oct 8, 2026 | source [6] |
| Public-sector carve-outSentinelOne (vendor agreement) | U.S. Public Sector Customers are subject to a separate U.S. Public Sector AddendumNoteAddendum at sentinelone.com/legal/public-sector-addendum/ | MSA 1.27 | Master Subscription Agreement, Oct 8, 2026 | source [6] |
| Termination for breachSentinelOne (vendor agreement) | either party may terminate for cause if a material breach is not cured within 30 days of written noticeNote"materially breaches this Agreement ... and does not cure such breach within thirty (30) days after its receipt of written notice of such breach" | MSA 11.2 (Termination) | Master Subscription Agreement, Oct 8, 2026 | source [6] |
| OtherSentinelOne (vendor agreement) | continued use of the Solutions after termination is invoiced monthly at 120% of the most recent Purchase OrderNote"reserves the right to invoice Customer monthly for any use of the Solutions after termination ... at a rate of 120% of the most recent Purchase Order(s)" | MSA 11.3 (Effects of Termination) | Master Subscription Agreement, Oct 8, 2026 | source [6] |
| Late payment interestSentinelOne (vendor agreement) | late Fees incur 3% interest per month, up to the highest amount permitted by lawNote"Any late Fees shall incur 3% interest per month and up to the highest amount permitted by applicable law" | MSA 5.1.2 (Payment Term, Currency, and Interest Rates) | Master Subscription Agreement, Oct 8, 2026 | source [6] |
| SuspensionSentinelOne (vendor agreement) | SentinelOne may suspend access to the Solutions if past-due Fees remain unpaid after its notice of delinquencyNote"If Customer’s payment of Fees is past due or delinquent ... and Customer fails to pay the Fees after receipt of SentinelOne’s notice ... SentinelOne may suspend Customer’s access to the Solutions" | MSA 5.1.2 (Payment Term, Currency, and Interest Rates) | Master Subscription Agreement, Oct 8, 2026 | source [6] |
| OtherSentinelOne (vendor agreement) | either party may terminate for cause if the other becomes insolvent, makes an assignment for the benefit of creditors or comes under the control of a trustee, receiver or similar authority | MSA 11.2 (Termination) | Master Subscription Agreement, Oct 8, 2026 | source [6] |
| OtherSentinelOne (vendor agreement) | Solutions Addendum terms take precedence over the MSA on the addendum's subject matter; the MSA supersedes conflicting terms in any Quote or Purchase Order, except a written agreement signed by SentinelOne that expressly supersedes specific MSA terms | MSA 12.1 (Entire Agreement) | Master Subscription Agreement, Oct 8, 2026 | source [6] |
| OtherSentinelOne (vendor agreement) | Evaluation licence for up to 30 days unless SentinelOne agrees otherwise in writing; revocable; SentinelOne may disable an evaluation subscription at the end of the period without notice; use beyond the period without consent may be charged at the price list | MSA 3.1, 3.2 (Evaluation Offering, Evaluation Requirements) | Master Subscription Agreement, Oct 8, 2026 | source [6] |
| OtherSentinelOne (vendor agreement) | evaluation, early adoption and beta solutions are provided free of charge on an as-is and as-available basis, without warranties; SentinelOne's aggregate liability for them is capped at US$100Note"WHILE THE TESTING SOLUTIONS ARE PROVIDED FREE OF CHARGE FOR EVALUATION, EARLY ADOPTION, OR BETA PURPOSES ONLY, SENTINELONE’S MAXIMUM AGGREGATE LIABILITY TO CUSTOMER SHALL NOT EXCEED U.S. $100.00" | MSA 3.5 (Disclaimer of Warranties and Liability) | Master Subscription Agreement, Oct 8, 2026 | source [6] |
| Liability capSentinelOne (vendor agreement) | each party's total liability capped at fees paid or payable in the 6 months before the first event; SentinelOne's liability for privacy, security or Customer Data breaches capped at 12 months' fees; caps do not apply to breach of the Restrictions, confidentiality (except Customer Data), indemnities or liability that cannot be limited by law | MSA 10.1-10.3 (Limitation of Liability) | Master Subscription Agreement, Oct 8, 2026 | source [6] |
| Governing lawSentinelOne (vendor agreement) | laws of the State of California; exclusive venue in federal or state courts in Santa Clara County, California | MSA 12.4 (Governing Law and Venue) | Master Subscription Agreement, Oct 8, 2026 | source [6] |
| DisputesSentinelOne (vendor agreement) | good-faith mediation in Santa Clara County, California before any action (except to protect intellectual property); prevailing party recovers reasonable attorneys' fees and costs | MSA 12.4 (Governing Law and Venue) | Master Subscription Agreement, Oct 8, 2026 | source [6] |
| TaxesSentinelOne (vendor agreement) | for direct purchases, fees exclude taxes; customer pays all duties and taxes except those on SentinelOne's net income, unless it provides a valid exemption certificate; for purchases through a Partner, tax matters are handled with the Partner | MSA 5.3.1, 5.3.2 (Taxes) | Master Subscription Agreement, Oct 8, 2026 | source [6] |
| RefundsSentinelOne (vendor agreement) | no refunds of prepaid unused fees on termination, except pro rata when the customer terminates for SentinelOne's material breach or SentinelOne terminates under 8.2 or 9.1; on termination the customer pays at once all fees due as of the termination date | MSA 11.3 (Effects of Termination); 5.1.2 | Master Subscription Agreement, Oct 8, 2026 | source [6] |
Price changes
- New plan Singularity Identity Security Posture Management source [4]
- New plan Singularity Identity for IDPs source [4]
- New plan Singularity Identity Detection & Response source [4]
Sources
- Singularity™ Identity Security Platform | SentinelOne Vendor page.
- [1] Captured 24 Sep 2026.
- Platform Pricing & Packages | SentinelOne Vendor page.
- [2] Captured 24 Sep 2026.
- SentinelOne Singularity Platform - Digital Marketplace Public-sector document.
- [3] Captured 26 Sep 2026.
- Barrier Networks SentinelOne Service Price (G-Cloud 15 pricing document) Public-sector document.
- [4] Captured 26 Sep 2026.
- Singularity Identity - license - 1 endpoint - S1-IDE-EN-T2-C - CDW.ca Reseller price list.
- [5] Captured 26 Sep 2026.