Enterpricey

Products

  • Purple AI Contact sales, no public price checked today
  • Singularity AI SIEM Usage-based, from $902 per daily avg GB / yearprice on a public-sector list checked today
  • Singularity Cloud From $20.61 per server / month, billed annuallyprice on a public-sector list checked today
  • Singularity Endpoint From $15 per endpoint / month, billed annually checked today
  • Singularity Identity Contact sales, no public price checked today
  • Wayfinder MDR From $2.23 per endpoint / month, billed annuallymarketplace price checked today

Contract terms

Auto-renewal
renews for successive periods identical in length to the initial term unless either party gives written non-renewal notice
Notice period
no less than 30 days before the close of the then-current term
Renewal uplift
renewal fees calculated at 120% of the most recent Purchase Order if no timely non-renewal notice or renewal Purchase Order is given
Uplift cap
not stated
TermWhat the agreement saysClauseAgreementSource
Auto-renewalrenews for successive periods identical in length to the initial term unless either party gives written non-renewal notice
Note"the Solutions subscription shall renew for additional successive periods identical in length to the Initial Subscription Term or the term stated in the most recent Purchase Order ... unless either Party notifies the other in writing ... of its intention not to renew"
MSA 11.1 (Term)Master Subscription Agreement, Oct 8, 2026source [6]
Notice periodno less than 30 days before the close of the then-current term
Note"unless either Party notifies the other in writing no less than thirty (30) days prior to the close of the then-current Initial or Renewal Subscription Term of its intention not to renew"
MSA 11.1 (Term)Master Subscription Agreement, Oct 8, 2026source [6]
Renewal upliftrenewal fees calculated at 120% of the most recent Purchase Order if no timely non-renewal notice or renewal Purchase Order is given
Note"If Customer does not provide a timely notice of non-renewal or issue a Purchase Order for the Renewal Subscription Term, then the Fees for the Renewal Subscription Term shall be calculated at 120% of the most recent Purchase Order(s)"
MSA 11.1 (Term)Master Subscription Agreement, Oct 8, 2026source [6]
True-upusage exceeding the Purchase Order is invoiced at the PO's per-unit price, pro rata for the remaining term and/or as overages
Note"if Customer's usage of the Solutions exceeds the usage purchased under an Existing Purchase Order (a True-Up), then SentinelOne has the right to invoice ... on (i) a pro rata basis at the price per unit specified in the Existing Purchase Order for the remaining period ...; and/or (ii) the overages for usage"
MSA 5.2 (Subscription Increase)Master Subscription Agreement, Oct 8, 2026source [6]
Public-sector carve-outU.S. Public Sector Customers are subject to a separate U.S. Public Sector Addendum
NoteAddendum at sentinelone.com/legal/public-sector-addendum/
MSA 1.27Master Subscription Agreement, Oct 8, 2026source [6]
Termination for breacheither party may terminate for cause if a material breach is not cured within 30 days of written notice
Note"materially breaches this Agreement ... and does not cure such breach within thirty (30) days after its receipt of written notice of such breach"
MSA 11.2 (Termination)Master Subscription Agreement, Oct 8, 2026source [6]
Othercontinued use of the Solutions after termination is invoiced monthly at 120% of the most recent Purchase Order
Note"reserves the right to invoice Customer monthly for any use of the Solutions after termination ... at a rate of 120% of the most recent Purchase Order(s)"
MSA 11.3 (Effects of Termination)Master Subscription Agreement, Oct 8, 2026source [6]
Late payment interestlate Fees incur 3% interest per month, up to the highest amount permitted by law
Note"Any late Fees shall incur 3% interest per month and up to the highest amount permitted by applicable law"
MSA 5.1.2 (Payment Term, Currency, and Interest Rates)Master Subscription Agreement, Oct 8, 2026source [6]
SuspensionSentinelOne may suspend access to the Solutions if past-due Fees remain unpaid after its notice of delinquency
Note"If Customer’s payment of Fees is past due or delinquent ... and Customer fails to pay the Fees after receipt of SentinelOne’s notice ... SentinelOne may suspend Customer’s access to the Solutions"
MSA 5.1.2 (Payment Term, Currency, and Interest Rates)Master Subscription Agreement, Oct 8, 2026source [6]
Othereither party may terminate for cause if the other becomes insolvent, makes an assignment for the benefit of creditors or comes under the control of a trustee, receiver or similar authorityMSA 11.2 (Termination)Master Subscription Agreement, Oct 8, 2026source [6]
OtherSolutions Addendum terms take precedence over the MSA on the addendum's subject matter; the MSA supersedes conflicting terms in any Quote or Purchase Order, except a written agreement signed by SentinelOne that expressly supersedes specific MSA termsMSA 12.1 (Entire Agreement)Master Subscription Agreement, Oct 8, 2026source [6]
OtherEvaluation licence for up to 30 days unless SentinelOne agrees otherwise in writing; revocable; SentinelOne may disable an evaluation subscription at the end of the period without notice; use beyond the period without consent may be charged at the price listMSA 3.1, 3.2 (Evaluation Offering, Evaluation Requirements)Master Subscription Agreement, Oct 8, 2026source [6]
Otherevaluation, early adoption and beta solutions are provided free of charge on an as-is and as-available basis, without warranties; SentinelOne's aggregate liability for them is capped at US$100
Note"WHILE THE TESTING SOLUTIONS ARE PROVIDED FREE OF CHARGE FOR EVALUATION, EARLY ADOPTION, OR BETA PURPOSES ONLY, SENTINELONE’S MAXIMUM AGGREGATE LIABILITY TO CUSTOMER SHALL NOT EXCEED U.S. $100.00"
MSA 3.5 (Disclaimer of Warranties and Liability)Master Subscription Agreement, Oct 8, 2026source [6]
Liability capeach party's total liability capped at fees paid or payable in the 6 months before the first event; SentinelOne's liability for privacy, security or Customer Data breaches capped at 12 months' fees; caps do not apply to breach of the Restrictions, confidentiality (except Customer Data), indemnities or liability that cannot be limited by lawMSA 10.1-10.3 (Limitation of Liability)Master Subscription Agreement, Oct 8, 2026source [6]
Governing lawlaws of the State of California; exclusive venue in federal or state courts in Santa Clara County, CaliforniaMSA 12.4 (Governing Law and Venue)Master Subscription Agreement, Oct 8, 2026source [6]
Disputesgood-faith mediation in Santa Clara County, California before any action (except to protect intellectual property); prevailing party recovers reasonable attorneys' fees and costsMSA 12.4 (Governing Law and Venue)Master Subscription Agreement, Oct 8, 2026source [6]
Taxesfor direct purchases, fees exclude taxes; customer pays all duties and taxes except those on SentinelOne's net income, unless it provides a valid exemption certificate; for purchases through a Partner, tax matters are handled with the PartnerMSA 5.3.1, 5.3.2 (Taxes)Master Subscription Agreement, Oct 8, 2026source [6]
Refundsno refunds of prepaid unused fees on termination, except pro rata when the customer terminates for SentinelOne's material breach or SentinelOne terminates under 8.2 or 9.1; on termination the customer pays at once all fees due as of the termination dateMSA 11.3 (Effects of Termination); 5.1.2Master Subscription Agreement, Oct 8, 2026source [6]

About

SentinelOne is a cybersecurity company founded in 2013 and headquartered in Mountain View, California.[1] [2] It sells its Singularity platform as endpoint packages with public per-endpoint annual prices in US dollars, bought through authorised partners, and quotes its cloud, identity, SIEM, AI analyst and managed detection lines through sales.[3] Customers subscribe under the SentinelOne Master Subscription Agreement with SentinelOne, Inc., to which product-specific solutions addenda attach.[6] [5]

Sources

Version 7, updated 22 Oct 2026 (yesterday) JSON Report an error