Products

Contract terms

Auto-renewal
Paid Marketing Plans bill on a recurring monthly or annual basis from the signup date and continue until cancelled
Notice period
not stated
Renewal uplift
not stated
Uplift cap
not stated
TermWhat the agreement saysClauseAgreementSource
Termination for convenienceEither party may terminate the Agreement at any time and for any reason: you by closing your account, Mailchimp by giving you notice
Note"You or Mailchimp may terminate the Agreement at any time and for any reason."
Section 3 (Closing Your Account)Mailchimp Standard Terms of Use, updated 2025-10-10source [2]
SuspensionMailchimp may suspend the Service at any time, with or without cause
Note"We may suspend the Service to you at any time, with or without cause."
Section 3 (Closing Your Account)Mailchimp Standard Terms of Use, updated 2025-10-10source [2]
Changes to the agreementMailchimp may change the Terms by posting revised Terms on its site; the new Terms are effective immediately upon posting unless you terminate your accountSection 4 (Changes)Mailchimp Standard Terms of Use, updated 2025-10-10source [2]
Auto-renewalPaid Marketing Plans bill on a recurring monthly or annual basis from the signup date and continue until cancelled
Note"you agree to monthly or annually recurring billing, starting on the date you sign up"
Section 7 (Marketing Platform)Mailchimp Standard Terms of Use, updated 2025-10-10source [2]
Payment termsCharged on the recurring Pay Date (the monthly or annual anniversary of signup); for a monthly plan, any part of a month included in the Term is billed as a full monthSection 7 (Marketing Platform)Mailchimp Standard Terms of Use, updated 2025-10-10source [2]
True-upUsage over a monthly Paid Marketing Plan's limits incurs additional charges for the prior billing cycle, payable on or before the next Pay DateSection 7 (Marketing Platform)Mailchimp Standard Terms of Use, updated 2025-10-10source [2]
Termination for breachMailchimp may issue a warning to, suspend, or terminate the account if the Member violates the rules
Note"If you violate any of these rules, then we may issue a warning to, suspend, or terminate your account."
Section 18 (General Rules)Mailchimp Standard Terms of Use, updated 2025-10-10source [2]
Liability capIn any calendar month, Mailchimp's total liability is no more than what you paid for the Service the preceding month; no indirect, punitive, special, or consequential damagesSection 23 (Limitation of Liability)Mailchimp Standard Terms of Use, updated 2025-10-10source [2]
Governing lawState of Georgia law and the U.S. Federal Arbitration Act govern all disputes, regardless of conflict-of-laws rules
Note"The State of Georgia laws and the Federal Arbitration Act will govern all disputes arising out of or relating to the Service and the Agreement"
Section 33 (Choice of Law)Mailchimp Standard Terms of Use, updated 2025-10-10source [2]

About

Mailchimp is a United States-based email-marketing service founded in 2001.[1] It is owned by the financial-software company Intuit.[1] Its published customer agreement is the Mailchimp Standard Terms of Use.[2] It sells its email-marketing platform as Free, Essentials, Standard and Premium plans priced by contact count,[3] and a transactional email API priced in blocks of sends.[4]

Sources

Version 6, updated 22 Oct 2026 (yesterday) JSON Report an error