Transformations
Fivetran · Data integration
Contract terms
| Term | What the agreement says | Clause | Agreement | Source |
|---|---|---|---|---|
| Auto-renewalFivetran (vendor agreement) | Except for monthly plans, each Order Form renews automatically for successive one-year periods on the then-current Order Form terms unless a party gives notice of nonrenewalNote"each Order Form will renew automatically for successive one-year periods on the then-current Order Form terms and conditions, unless a party provides notice of nonrenewal ... at least 60 days prior to expiration" | MSA 7.1 (Term) | Master Subscription Agreement, effective November 5, 2025 | source [5] |
| Notice periodFivetran (vendor agreement) | At least 60 days prior to expiration of the then-applicable subscription term (notice of nonrenewal)NoteNon-renewal notice only; monthly plans instead continue until the plan is canceled | MSA 7.1 (Term) | Master Subscription Agreement, effective November 5, 2025 | source [5] |
| Termination for breachFivetran (vendor agreement) | Either party may terminate for material breach uncured within 30 days after written notice, or immediately if the breach is incapable of cureNoteFailure to pay amounts when due is a material breach; also terminable on bankruptcy or when no Order Forms are in effect | MSA 7.2 (Termination) | Master Subscription Agreement, effective November 5, 2025 | source [5] |
| SuspensionFivetran (vendor agreement) | Fivetran may suspend access if Fees are 30+ days overdue (and not in good-faith dispute), on AUP or export breach, to avoid material harm, or as required by lawNoteWhere practicable Fivetran gives prior notice of the suspension | MSA 7.4 (Suspension) | Master Subscription Agreement, effective November 5, 2025 | source [5] |
| Changes to the agreementFivetran (vendor agreement) | Fivetran may modify the Agreement; changes take effect on renewal of the current subscription term or on a new Order Form after the update goes into effectNoteContinued use after the updated version goes into effect constitutes acceptance | Modifications to this Agreement (preamble) | Master Subscription Agreement, effective November 5, 2025 | source [5] |
| True-upFivetran (vendor agreement) | Usage exceeding the Order Form's usage or capacity is invoiced in arrears as additional FeesNoteOverage rates and units are set in the Order Form / Service Consumption Table, not in the MSA | MSA 6.1 (Calculation of Fees) | Master Subscription Agreement, effective November 5, 2025 | source [5] |
| Payment termsFivetran (vendor agreement) | Fees are non-cancelable and non-refundable except as expressly stated, and are due and payable as set out in the applicable Order FormNoteBilling errors must be raised within 60 days of the first invoice in which the error appeared | MSA 6.1-6.2 | Master Subscription Agreement, effective November 5, 2025 | source [5] |
| Late payment interestFivetran (vendor agreement) | 1.5% per month on outstanding overdue balances, or the maximum permitted by law, whichever is lowerNoteExcludes Fees subject to a good-faith dispute | MSA 6.2 (Payment Terms) | Master Subscription Agreement, effective November 5, 2025 | source [5] |
| Liability capFivetran (vendor agreement) | Aggregate liability capped at the amounts paid or payable under the Order Form in the 12 months before the event (general cap)NoteExcluded liabilities (gross negligence, IP infringement, indemnities, Customer payment) are uncapped per 10.5 | MSA 10.2 (General Cap) | Master Subscription Agreement, effective November 5, 2025 | source [5] |
| Liability capFivetran (vendor agreement) | Fivetran's liability for a confidentiality or security breach causing unauthorized disclosure of Customer Data is capped at 2x the trailing 12-month Order Form fees (special cap)NoteGeneral and special caps are not cumulative for the same event (10.4) | MSA 10.3 (Special Cap) | Master Subscription Agreement, effective November 5, 2025 | source [5] |
| Governing lawFivetran (vendor agreement) | Varies by contracting region: California, New York, Delaware, England & Wales, Ireland, New South Wales (Australia), or Singapore, each with matching venue or arbitrationNoteThe published template lists all variants as conditional ([if:conditionGovLaw...]); the one that applies depends on the contracting entity | MSA 11.9 (Governing Law and Jurisdiction) | Master Subscription Agreement, effective November 5, 2025 | source [5] |
| Public-sector carve-outFivetran (vendor agreement) | Products are "commercial items" per FAR 2.101; terms inconsistent with federal law (e.g. FAR 12.212(a)) are deleted as applied to government Order FormsNoteTerms reflect standard commercial practices; if they fail to meet a government customer's needs the customer must discontinue use | MSA 11.12 (Government Terms) | Master Subscription Agreement, effective November 5, 2025 | source [5] |
| Payment termsFivetran (vendor agreement) | Fivetran reserves the right to charge a 3% surcharge on credit-card payments | MSA 6.2 (Payment Terms) | Master Subscription Agreement, effective November 5, 2025 | source [5] |
| Termination for breachFivetran (vendor agreement) | Either party may terminate immediately if the other files for bankruptcy (an involuntary filing not discharged within 60 days), makes an assignment for the benefit of creditors, or has a trustee appointed over all or a substantial portion of its assetsNoteUnless otherwise prohibited by Applicable Law | MSA 7.2(b) (Termination) | Master Subscription Agreement, effective November 5, 2025 | source [5] |
| OtherFivetran (vendor agreement) | Order of precedence: Order Form, then BAA, DPA, Software and Service Specific Requirements, Acceptable Use Policy, the Agreement, and Documentation; terms in Customer purchase orders are voidNoteCustomer purchase-order terms are void even if accepted by Fivetran or executed after the Effective Date | MSA 11.7 (Integration; Order of Precedence) | Master Subscription Agreement, effective November 5, 2025 | source [5] |
| OtherFivetran (vendor agreement) | Trial Products (free, trial, evaluation, proof of concept) and pre-commercial features: either party may end their use at any time for any reason; provided as is, without warranties, indemnities, service levels, support or liabilitiesNoteThe MSA states no fixed trial length | MSA 8.3 (Trial Products and Pre-commercial Features) | Master Subscription Agreement, effective November 5, 2025 | source [5] |
| TaxesFivetran (vendor agreement) | Fees exclusive of all taxes and tariffs; Customer pays all Taxes except those on Fivetran's net income, with no reduction or offset of amounts payable; Customer reimburses Taxes a tax authority collects from Fivetran | MSA 6.3 (Taxes) | Master Subscription Agreement, effective November 5, 2025 | source [5] |
Price changes
No price change recorded yet. History starts the day a product is first captured; a later capture that finds a different price writes an event here.
Sources
- Fivetran Pricing: Calculating MAR, Plans & Cost Examples 2026 Vendor page.
- [1] Captured 28 Sep 2026.
- Transformations | Fivetran Vendor page.
- [2] Captured 28 Sep 2026.