Falcon Cloud Security
CrowdStrike · Cloud security
Contract terms
| Term | What the agreement says | Clause | Agreement | Source |
|---|---|---|---|---|
| Auto-renewalCrowdStrike (vendor agreement) | Following the initial term the Order renews automatically for additional Subscription/Order Terms unless either party cancels the upcoming renewal | Order Terms 2.b | Online Order and Payment Terms | source [4] |
| Notice periodCrowdStrike (vendor agreement) | Either party may cancel the upcoming automatic renewal by written notice before that Subscription/Order Term startsNoteCustomer notice goes to subscriptions@crowdstrike.com or the Manage Subscription feature in Falcon; CrowdStrike emails renewal reminders at least 60 days and again at least 30 days before renewal for terms of 12 months or more (Order Terms 2.c) | Order Terms 3.a | Online Order and Payment Terms | source [4] |
| Renewal upliftCrowdStrike (vendor agreement) | Renewal fees use CrowdStrike's then-standard price for the renewing subscription at the time of renewal, which might differ from the expiring term's priceNoteRenewal quantity is the license metric quantity licensed through the expiring term, including co-terminous licenses bought during it | Order Terms 2.d | Online Order and Payment Terms | source [4] |
| True-upCrowdStrike (vendor agreement) | Exceeding the licensed quantity requires additional co-terminous licenses at CrowdStrike's then-standard price, pro-rated for the remainder of the term | Order Terms 1.a | Online Order and Payment Terms | source [4] |
| Termination for convenienceCrowdStrike (vendor agreement) | Orders are non-cancellableNoteThe Online Order and Payment Terms give online orders their own cancellation and refund right | 2.2 Orders | CrowdStrike Terms and Conditions | source [3] |
| Termination for convenienceCrowdStrike (vendor agreement) | Customer may terminate a Subscription/Order Term at any time by email; a full refund only if terminated within 30 days of the term start, no refund after that, and no refund at all on month-to-month subscriptions | Order Terms 3.b | Online Order and Payment Terms | source [4] |
| Public-sector carve-outCrowdStrike (vendor agreement) | For disputes with the U.S. Government the agreement's dispute clause does not apply: Federal Procurement Law governs and disputes go to the Contract Disputes Act of 1978 as implemented by FAR 52.233-1NoteSection 12.1 treats the Products, CrowdStrike Tools and Documentation as FAR 2.101 commercial items; 12.3 makes these rights supersede other FAR or DFARS clauses | 12.2 Disputes with the U.S. Government | CrowdStrike Terms and Conditions | source [3] |
| Payment termsCrowdStrike (vendor agreement) | Fees are due within 30 days after receipt of the invoice unless the Order says otherwise, and all fees are non-refundable except where the agreement expressly provides | 2.3 Payment and Taxes | CrowdStrike Terms and Conditions | source [3] |
| Termination for breachCrowdStrike (vendor agreement) | Either party may terminate the agreement on 30 days' written notice of a material breach by the other, unless the breach is cured within the 30-day notice period | 13. Suspension and Termination | CrowdStrike Terms and Conditions | source [3] |
| OtherCrowdStrike (vendor agreement) | Order of precedence: only the transaction terms of an Order (offerings, quantity, price, payment terms, term, contacts) have effect; pre-printed customer or reseller purchase order terms are excluded; an Order signed by CrowdStrike prevails over conflicting terms only where it expressly names the sections it supersedes, and only for the offerings on itNoteThe agreement also supersedes any terms in a procurement internet portal or other non-CrowdStrike document (14.1 Entire Agreement) | 2.2 Orders | CrowdStrike Terms and Conditions | source [6] |
| OtherCrowdStrike (vendor agreement) | Evaluation: length as mutually agreed; either party may end it at any time by written (including email) notice; the Evaluation Product is provided as-is without warranty, support or other obligations, for internal use by customer employees onlyNoteApplies when CrowdStrike approves the customer's evaluation use of a product | 3.1 Evaluation | CrowdStrike Terms and Conditions | source [6] |
Price changes
- New plan Falcon Cloud Security Runtime - Fargate container protection source [13]
- New plan Falcon Cloud Security Runtime - container cluster and node protection source [13]
- New plan Falcon Cloud Security Runtime - host protection source [13]
- New plan Falcon Cloud Security On Demand source [7]
- New plan Falcon for Managed Containers Reserved - Flex source [7]
- New plan Falcon Cloud Security with Containers Reserved - Flex source [7]
- New plan Falcon Cloud Security Reserved - Flex source [7]
Sources
- CrowdStrike Falcon® Cloud Security: Modern Security From Code to Cloud Vendor page.
- [1] Read 18 Sep 2026.
- [4] Read again 19 Sep 2026.
- [12] Read again 16 Oct 2026.
- Endpoint, Cloud & Identity Security Products | CrowdStrike Vendor page.
- [2] Read 18 Sep 2026.
- CrowdStrike® Falcon Flex Vendor page.
- [3] Read 18 Sep 2026.
- Next-Gen SIEM | CrowdStrike Vendor page.
- [5] Read 19 Sep 2026.
- CDW CrowdStrike Falcon Cloud Security - Digital Marketplace Public-sector document.
- [6] Read 26 Sep 2026.
- G-Cloud 15 – Cloud Security Pricing (CrowdStrike, 01/2026) Public-sector document.
- [7] Read 26 Sep 2026.
- Crowdstrike Falcon Cloud Security - Digital Marketplace Public-sector document.
- [8] Read 26 Sep 2026.
- G-Cloud 15 – Cloud Security Pricing (CrowdStrike, 01/2026) Public-sector document.
- [9] Read 26 Sep 2026.
- Crowdstrike Falcon Cloud Security Licences - Digital Marketplace Public-sector document.
- [10] Read 26 Sep 2026.
- G-Cloud 15 – Cloud Security Pricing (CrowdStrike, 01/2026) Public-sector document.
- [11] Read 26 Sep 2026.
- CrowdStrike Falcon Next-Gen SIEM for AWS (pay-as-you-go) | AWS Marketplace Marketplace listing.
- [13] Read 27 Oct 2026.