Products

  • Endpoint Security From $5 per device / month, billed annually checked today
  • Falcon Cloud Security From $0.01 per Fargate instance / hour, usage-basedmarketplace price checked today
  • Falcon Complete From £20 per endpoint / monthPrice in GBP for United Kingdom, about $27; price on a public-sector list checked today
  • Falcon Next-Gen Identity Security From £1.58 per active account / month, billed annuallyPrice in GBP for United Kingdom, about $2.12; price on a public-sector list checked today
  • Falcon Next-Gen SIEM Usage-based, from $0.00595 per MB of non-Falcon data ingestedmarketplace price checked today

Contract terms

Auto-renewal
Following the initial term the Order renews automatically for additional Subscription/Order Terms unless either party cancels the upcoming renewal
Notice period
Either party may cancel the upcoming automatic renewal by written notice before that Subscription/Order Term starts
Renewal uplift
Renewal fees use CrowdStrike's then-standard price for the renewing subscription at the time of renewal, which might differ from the expiring term's price
Uplift cap
not stated
TermWhat the agreement saysClauseAgreementSource
Auto-renewalFollowing the initial term the Order renews automatically for additional Subscription/Order Terms unless either party cancels the upcoming renewalOrder Terms 2.bOnline Order and Payment Termssource [4]
Notice periodEither party may cancel the upcoming automatic renewal by written notice before that Subscription/Order Term starts
NoteCustomer notice goes to subscriptions@crowdstrike.com or the Manage Subscription feature in Falcon; CrowdStrike emails renewal reminders at least 60 days and again at least 30 days before renewal for terms of 12 months or more (Order Terms 2.c)
Order Terms 3.aOnline Order and Payment Termssource [4]
Renewal upliftRenewal fees use CrowdStrike's then-standard price for the renewing subscription at the time of renewal, which might differ from the expiring term's price
NoteRenewal quantity is the license metric quantity licensed through the expiring term, including co-terminous licenses bought during it
Order Terms 2.dOnline Order and Payment Termssource [4]
True-upExceeding the licensed quantity requires additional co-terminous licenses at CrowdStrike's then-standard price, pro-rated for the remainder of the termOrder Terms 1.aOnline Order and Payment Termssource [4]
Termination for convenienceOrders are non-cancellable
NoteThe Online Order and Payment Terms give online orders their own cancellation and refund right
2.2 OrdersCrowdStrike Terms and Conditionssource [3]
Termination for convenienceCustomer may terminate a Subscription/Order Term at any time by email; a full refund only if terminated within 30 days of the term start, no refund after that, and no refund at all on month-to-month subscriptionsOrder Terms 3.bOnline Order and Payment Termssource [4]
Public-sector carve-outFor disputes with the U.S. Government the agreement's dispute clause does not apply: Federal Procurement Law governs and disputes go to the Contract Disputes Act of 1978 as implemented by FAR 52.233-1
NoteSection 12.1 treats the Products, CrowdStrike Tools and Documentation as FAR 2.101 commercial items; 12.3 makes these rights supersede other FAR or DFARS clauses
12.2 Disputes with the U.S. GovernmentCrowdStrike Terms and Conditionssource [3]
Payment termsFees are due within 30 days after receipt of the invoice unless the Order says otherwise, and all fees are non-refundable except where the agreement expressly provides2.3 Payment and TaxesCrowdStrike Terms and Conditionssource [3]
Termination for breachEither party may terminate the agreement on 30 days' written notice of a material breach by the other, unless the breach is cured within the 30-day notice period13. Suspension and TerminationCrowdStrike Terms and Conditionssource [3]
OtherOrder of precedence: only the transaction terms of an Order (offerings, quantity, price, payment terms, term, contacts) have effect; pre-printed customer or reseller purchase order terms are excluded; an Order signed by CrowdStrike prevails over conflicting terms only where it expressly names the sections it supersedes, and only for the offerings on it
NoteThe agreement also supersedes any terms in a procurement internet portal or other non-CrowdStrike document (14.1 Entire Agreement)
2.2 OrdersCrowdStrike Terms and Conditionssource [6]
OtherEvaluation: length as mutually agreed; either party may end it at any time by written (including email) notice; the Evaluation Product is provided as-is without warranty, support or other obligations, for internal use by customer employees only
NoteApplies when CrowdStrike approves the customer's evaluation use of a product
3.1 EvaluationCrowdStrike Terms and Conditionssource [6]

About

CrowdStrike is a United States cybersecurity company, founded on 29 August 2011 and registered as CrowdStrike Holdings, Inc.[5] It sells cloud-delivered security software under the Falcon brand: endpoint bundles with public per-device prices, plus cloud, identity, SIEM and managed detection lines that are quoted by sales.[1] The company frames its own scope as protecting endpoints and cloud workloads, identity and data.[2] Purchases made through the website are governed by the CrowdStrike Terms and Conditions, a master agreement covering all its products and services; the contracting entity is CrowdStrike, Inc., a Delaware corporation.[3] Online orders add the Online Order and Payment Terms, which charge the full amount at the start of the subscription period.[4] Under those Online Order and Payment Terms an order renews automatically for further subscription terms at CrowdStrike's then-standard price at the time of renewal, unless either party cancels the renewal before the new term starts.[4]

Sources

Version 6, updated 21 Oct 2026 (12 days ago) JSON Report an error