Webex
Cisco · Unified communications · Team messaging
Contract terms
| Term | What the agreement says | Clause | Agreement | Source |
|---|---|---|---|---|
| Termination for convenienceCisco (vendor agreement) | Orders are non-cancellable to the extent allowed by lawNote"To the extent allowed by law, Orders are non-cancellable." | Section 5 | Cisco General Terms v6.0 (2025-09-10) | source [5] |
| Termination for breachCisco (vendor agreement) | 30-day cure period: either party may terminate the affected Orders if the other party's material breach remains uncured 30 days after written noticeNote"If the breach remains uncured after 30 days of the date of that notice, the non-breaching party may immediately terminate the affected Orders, in whole or in part." | Section 12.1 | Cisco General Terms v6.0 (2025-09-10) | source [5] |
| Liability capCisco (vendor agreement) | Each party's liability is capped at the fees paid or payable for the specific Cisco Offer in the 12 months before the first incident; cumulative for all claims, not per incidentNote"will not exceed the fees paid or payable to Cisco for the specific Cisco Offer that is the subject of the claim in the 12 months before the first incident" | Section 11.2 | Cisco General Terms v6.0 (2025-09-10) | source [5] |
| Audit rightsCisco (vendor agreement) | Cisco may audit records of Your use of the Cisco Offers on 30 days' notice, no more than once per 12-month period; underpaid fees are due within 30 daysNote"within 30 days' notice from Cisco. Cisco may not give this notice more than once in any 12-month period ... If the verification process reveals underpayment of fees, You will pay these fees within 30 days." | Section 13.5 | Cisco General Terms v6.0 (2025-09-10) | source [5] |
| Changes to the agreementCisco (vendor agreement) | The General Terms version published when the Order is placed governs that Order; later changes apply only to Cisco Offers ordered or renewed after the changeNote"These changes will only apply to Cisco Offers Ordered or renewed after the date of the change." | Section 13.6 | Cisco General Terms v6.0 (2025-09-10) | source [5] |
| Public-sector carve-outCisco (vendor agreement) | US Government end users: Offers are "commercial computer software" under FAR 12.212 / DFARS 227.7202, and term inconsistencies with federal procurement regulations are unenforceable against the US Federal GovernmentNote"any inconsistency in these terms with federal procurement regulations is not enforceable against the US Federal Government." SLED and Federal users are governed by their own laws and venue (Section 13.8). | Section 13.9 | Cisco General Terms v6.0 (2025-09-10) | source [5] |
| Payment termsCisco (vendor agreement) | You pay Your Approved Source all amounts due under Your Orders, including fees for additional consumptionNote"You will pay Your Approved Source all amounts due under Your Orders, including fees for additional consumption of a Subscription Offer or under a Buying Program." | Section 5 | Cisco General Terms v6.0 (2025-09-10) | source [5] |
| SuspensionCisco (vendor agreement) | Cisco may suspend access if it reasonably believes You or an Authorized User materially breached the use limits or acceptable use sectionsNote"Cisco may suspend Your access to Software, Services, or Subscription Offers if it reasonably believes that You or an Authorized User have materially breached sections 2.2 (Limits on use) or 2.3 (Acceptable use)." | Section 2.4 | Cisco General Terms v6.0 (2025-09-10) | source [5] |
| Governing lawCisco (vendor agreement) | Set by primary place of business: California (US, Latin America, Caribbean, default); England (Africa, Asia, Europe, Middle East, Oceania); New South Wales; Ontario; PRC (HKIAC arbitration); Italy (Court of Milan); Japan (Tokyo District Court)NoteExcluding locations listed separately. US SLED end users: laws, venue and jurisdiction where they are located; US Federal end users: laws of the United States. | Section 13.8 | Cisco General Terms v6.0 (2025-09-10) | source [5] |
| Changes to the agreementCisco (vendor agreement) | Cisco may change its Subscription Offers; changes will not materially reduce core functionality during the Use TermNote"These changes will not materially reduce the core functionality of the affected Subscription Offers during the Use Term." | Section 2.8 | Cisco General Terms v6.0 (2025-09-10) | source [5] |
| OtherCisco (vendor agreement) | Trial Offers (trial, evaluation, beta; paid or free): usable only for the period specified, or 60 days after access when none is specified; not for production use unless Cisco agrees in writingNote"If no Trial Offer Period is specified, You may only access or use the Trial Offer for 60 days after the Trial Offer is available to You." | Section 3.1 | Cisco General Terms v6.0 (2025-09-10) | source [5] |
| OtherCisco (vendor agreement) | Trial Offers: the Approved Source may change or terminate a Trial Offer at its discretion with reasonable notice; continued use after the period is charged at applicable fees; provided AS-IS without warranties unless Cisco agrees in writingNote"Your Approved Source may change or terminate a Trial Offer at its discretion with reasonable notice." | Sections 3.2-3.3 | Cisco General Terms v6.0 (2025-09-10) | source [5] |
| OtherCisco (vendor agreement) | Order of precedence (highest first): Regional terms; Data Processing Terms; Offer and Service Descriptions; other Supplemental Terms; General Terms; referenced Cisco policies. As between You and Cisco, these terms prevail over Your contract with a Cisco PartnerNote"(b) As between You and Cisco, these terms prevail over any inconsistencies with Your contract with any Cisco Partner." | Section 13.17 | Cisco General Terms v6.0 (2025-09-10) | source [5] |
Price changes
No price change recorded yet. History starts the day a product is first captured; a later capture that finds a different price writes an event here.
Sources
- G-Cloud 15 pricing document: Cisco Webex (Conscia UK) Public-sector document.
- [1] Captured 25 Sep 2026.
- Cisco Webex by Conscia UK — G-Cloud 15 service Public-sector document.
- [2] Captured 25 Sep 2026.
- AWS Marketplace: Webex Suite Named User Marketplace listing.
- [3] Captured 25 Sep 2026.
- AWS Marketplace: Webex Suite Marketplace listing.
- [4] Captured 25 Sep 2026.
- AWS Marketplace: Webex Calling Marketplace listing.
- [5] Captured 25 Sep 2026.
- AWS Marketplace: Webex Meetings Marketplace listing.
- [6] Captured 25 Sep 2026.
- AWS Marketplace: Webex Contact Center Marketplace listing.
- [7] Captured 25 Sep 2026.
- Cisco Collaboration Flex Plan 3.0 Webex Calling Professional - CDW Reseller price list.
- [8] Captured 25 Sep 2026.
- Deploy Webex Video Integration for Microsoft Teams Vendor page.
- [9] Captured 26 Sep 2026.
- Webex Meetings integration with Slack Vendor page.
- [10] Captured 26 Sep 2026.
- Integrate Salesforce with Webex App Vendor page.
- [11] Captured 26 Sep 2026.
- Schedule and join meetings with Webex for Google Workspace Vendor page.
- [12] Captured 26 Sep 2026.
- Webex App | Connect your Google or Microsoft 365 calendar Vendor page.
- [13] Captured 26 Sep 2026.
- Webex vs Zoom: How Do They Compare? | Zoom Vendor page.
- [14] Captured 26 Sep 2026.