Cortex XSOAR
Palo Alto Networks · Security operations
Contract terms
| Term | What the agreement says | Clause | Agreement | Source |
|---|---|---|---|---|
| OtherPalo Alto Networks (vendor agreement) | Effective for the duration of the order (the Software, Subscription or Support Service term), including any extension that increases the quantity orderedNoteNo auto-renewal is stated; the agreement is coterminous with the underlying order term | EULA 5.a | Palo Alto Networks EULA (August 2023) | source [6] |
| True-upPalo Alto Networks (vendor agreement) | Volume or capacity usage is reconciled monthly or quarterly, and usage above the purchased amount is trued up and charged at Palo Alto Networks' then-current price listNote"You will issue a non-cancellable, non-refundable and non-returnable purchase order for such overuse within ten (10) days from the occurrence of such overuse and pay as invoiced" | EULA 4 | Palo Alto Networks EULA (August 2023) | source [6] |
| Termination for breachPalo Alto Networks (vendor agreement) | Palo Alto Networks may terminate for a material breach that is not cured within thirty (30) days following noticeNote"Palo Alto Networks may terminate this Agreement at any time in the event you breach any material term, including but not limited to exceeding the use or capacity restrictions (Section 2 above) as purchased or as stated in applicable Published Specifications, and fail to cure such breach within thirty (30) days following notice" | EULA 5.b.i | Palo Alto Networks EULA (August 2023) | source [6] |
| Public-sector carve-outPalo Alto Networks (vendor agreement) | For U.S. Government end users, any term allowing automatic termination of the Government's license/maintenance, automatic renewal of services or fees, payment of audit costs, or non-Federal governing law does not applyNoteSuch terms "shall not apply to the U.S. Government but shall continue to apply to prime contractors and subcontractors of the Government" | EULA p | Palo Alto Networks EULA (August 2023) | source [6] |
Price changes
- New plan Cortex XSOAR Enterprise (with TIM) source [6]
- New plan Cortex XSOAR Threat Intelligence Management, Enterprise source [6]
- New plan Cortex XSOAR Starter (without TIM), Enterprise source [6]
Sources
- Optimize Operations with Cortex XSOAR - Palo Alto Networks Vendor page.
- [1] Captured 24 Sep 2026.
- Reference Docs | Cortex XSOAR Vendor page.
- [2] Captured 24 Sep 2026.
- G-Cloud 15 listing: Palo Alto Networks Cortex XSOAR (KHIPU) Public-sector document.
- [3] Captured 26 Sep 2026.
- G-Cloud 15 pricing document: Cortex XSOAR (KHIPU Networks) Public-sector document.
- [4] Captured 26 Sep 2026.
- G-Cloud 15 listing: CDW Palo Alto Cortex XSOAR Public-sector document.
- [5] Captured 26 Sep 2026.
- G-Cloud 15 pricing document: CDW Palo Alto Networks price list Public-sector document.
- [6] Captured 26 Sep 2026.