Contract terms

TermWhat the agreement saysClauseAgreementSource
Governing lawFortinet (vendor agreement)California law; disputes heard in the state and federal courts of Santa Clara County, California
NoteApplies to all Fortinet end-customers; differs from the public-sector Service Terms, which apply U.S. federal law
EULA 8Fortinet Product License Agreement (EULA)source [2]
Liability capFortinet (vendor agreement)No indirect, special, incidental or consequential damages; remedies capped at the amount paid for the specific defective or non-conforming product
Note"in no event shall any end-customer remedies under this EULA and any support agreement exceed the amount paid to Fortinet for the specific applicable defective or non-conforming product at issue"
EULA 9Fortinet Product License Agreement (EULA)source [2]
Termination for breachFortinet (vendor agreement)Fortinet may terminate the agreement and all licenses immediately without notice on breach or non-complianceEULA 4Fortinet Product License Agreement (EULA)source [2]
Changes to the agreementFortinet (vendor agreement)Fortinet may amend or update the EULA at its discretion by publishing an amended or updated version
NoteAmendment stated in the paragraph above Section 1
EULA lead-inFortinet Product License Agreement (EULA)source [2]
SuspensionFortinet (vendor agreement)Fortinet may suspend or terminate shipments, services and support on a reasonable suspicion of an import or export violationEULA 10Fortinet Product License Agreement (EULA)source [2]
OtherFortinet (vendor agreement)All sales are final; no right to return Products except as expressly stated in the EULA
Note"all sales are final and no provision in this EULA entitles you to return Products, other than as expressly set forth herein"
EULA 7Fortinet Product License Agreement (EULA)source [2]
TaxesFortinet (vendor agreement)Customer is responsible for any sales or use taxes imposed on the transaction
NoteYou agree to be responsible for payment of any sales or use taxes imposed at any time on this transaction.
EULA 12Fortinet Product License Agreement (EULA)source [2]
Payment termsFortinet (vendor agreement)All payments due upon purchase, in U.S. Dollars; all sales final and Services non-returnable
NoteApplies to U.S. public-sector (GSA Ordering Activity) customers
Service Terms 4.2Fortinet Public Sector End User Terms - Service Terms & Conditions (2019)source [3]
Governing lawFortinet (vendor agreement)Governed by the Federal laws of the United States
NoteApplies to U.S. public-sector (GSA) customers; differs from the EULA's California governing law
Service Terms 10.6Fortinet Public Sector End User Terms - Service Terms & Conditions (2019)source [3]
Liability capFortinet (vendor agreement)Total liability capped at payments made for the Services in the 365 days before the event; no special, incidental or consequential damages
NoteOn mid-term suspension or termination, maximum liability is the pro-rated fees for the unperformed period; applies to U.S. public-sector customers
Service Terms 9.1Fortinet Public Sector End User Terms - Service Terms & Conditions (2019)source [3]
Changes to the agreementFortinet (vendor agreement)Fortinet may make non-material changes to the agreement, effective 30 days after posting (immediately for new-functionality changes)
NoteApplies to U.S. public-sector customers
Service Terms 4.10Fortinet Public Sector End User Terms - Service Terms & Conditions (2019)source [3]
Public-sector carve-outFortinet (vendor agreement)For U.S. Government end users, breach claims are brought as disputes under the Contract Disputes Act; Fortinet keeps performing pending resolutionService Terms 4.7Fortinet Public Sector End User Terms - Service Terms & Conditions (2019)source [3]
OtherFortinet (vendor agreement)Renewals require a purchase order; on renewal the customer authorizes Fortinet to auto-register Renewal Service Contracts for subsequent PO-covered periods
NoteNo notice-based automatic renewal is stated
Service Terms 4.4Fortinet Public Sector End User Terms - Service Terms & Conditions (2019)source [3]
OtherFortinet (vendor agreement)Service Contracts not registered within 365 days of Fortinet's original shipment are forfeitedService Terms 4.3Fortinet Public Sector End User Terms - Service Terms & Conditions (2019)source [3]
OtherFortinet (vendor agreement)Order of precedence: the EULA prevails over any conflicting agreement unless that agreement expressly replaces it, refers to it and is signed for Fortinet by its General Counsel
NoteFortinet is also not bound by additional or conflicting provisions in any order, release or acceptance unless agreed in a writing signed by its General Counsel (EULA lead-in)
EULA 13Fortinet Product License Agreement (EULA)source [2]
OtherFortinet (vendor agreement)Evaluation and beta use is limited to 30 days from original shipment unless Fortinet agrees otherwise in writing; evaluation, beta and free products are provided as-is with no warranty or liability
Note"An end user's use of evaluation or beta Software or Product is limited to thirty (30) days from original shipment unless otherwise agreed in writing by Fortinet."
EULA 7Fortinet Product License Agreement (EULA)source [2]
OtherFortinet (vendor agreement)Fees payable in U.S. Dollars, free of any currency control or other restrictions
NoteApplies to U.S. public-sector (GSA Ordering Activity) customers
Service Terms 4.2Fortinet Public Sector End User Terms - Service Terms & Conditions (2019)source [3]
OtherFortinet (vendor agreement)Order of precedence: the EULA governs over the Service Terms where they conflict; the Service Terms take precedence over conflicting service descriptions or support-portal terms
NoteApplies to U.S. public-sector customers
Service Terms 8.3, 10.4Fortinet Public Sector End User Terms - Service Terms & Conditions (2019)source [3]

Price changes

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Sources

Version 6, updated 16 Oct 2026 (7 days ago) JSON Report an error