Elasticsearch
Elastic · Data and analytics · Log management
Contract terms
| Term | What the agreement says | Clause | Agreement | Source |
|---|---|---|---|---|
| Auto-renewalElastic (vendor agreement) | No automatic renewal; unless Customer renews, continued use after the Annual (or Consumption) Subscription Term expires is treated as a Monthly SubscriptionNote"Unless Customer renews its Annual Subscription, Customer's continued use of a Cloud Service following the expiration of the applicable Subscription Term of Customer's Annual Subscription shall be treated as a Monthly Subscription"; mirrored for Consumption Subscriptions in 6.1 | 5; 6.1 | Elastic Cloud Services Subscription Agreement, effective 5 March 2026 | source [6] |
| Termination for convenienceElastic (vendor agreement) | A Monthly Subscription runs until terminated by either party at any time; Customer terminates by deleting all associated deployments/projectsNote"continue until terminated by either party at any time"; does not apply to Annual or Consumption Subscriptions | 7.2 | Elastic Cloud Services Subscription Agreement, effective 5 March 2026 | source [6] |
| Termination for breachElastic (vendor agreement) | Either party may terminate a Subscription for a material breach that remains uncorrected for 30 days after written noticeNoteCure period for material breach | 17.1 | Elastic Cloud Services Subscription Agreement, effective 5 March 2026 | source [6] |
| Payment termsElastic (vendor agreement) | Fees are due within 30 days after receipt of an invoiceNote"Customer shall pay such fees within 30 days after receipt of an applicable invoice"; Section 10 does not apply to Reseller or Marketplace purchases | 10.1 | Elastic Cloud Services Subscription Agreement, effective 5 March 2026 | source [6] |
| Payment termsElastic (vendor agreement) | All payments are non-refundable and all payment commitments are non-cancellableNote"any and all payments made by Customer pursuant to the Agreement or any Order Form are non-refundable, and all commitments to make any payments under the Agreement or under any Order Form are non-cancellable" | 10.1 | Elastic Cloud Services Subscription Agreement, effective 5 March 2026 | source [6] |
| SuspensionElastic (vendor agreement) | Elastic may suspend the Cloud Service for unpaid fees, use-restriction violations or a material security risk, using reasonable efforts to give advance written notice | 17.2 | Elastic Cloud Services Subscription Agreement, effective 5 March 2026 | source [6] |
| OtherElastic (vendor agreement) | On-demand and Additional Resources are metered at Elastic's then-current rates published at the deployment pricing table at the time of useNoteRates set at https://cloud.elastic.co/deployment-pricing-table at the time of use; no fixed-price protection stated | 6.1; 7.1 | Elastic Cloud Services Subscription Agreement, effective 5 March 2026 | source [6] |
| OtherElastic (vendor agreement) | Invoices are paid in the currency set out in the applicable Order FormNote"All invoices shall be paid in the currency set forth in the applicable Order Form"; Section 10 does not apply to Reseller or Marketplace purchases | 10.1 | Elastic Cloud Services Subscription Agreement, effective 5 March 2026 | source [6] |
| OtherElastic (vendor agreement) | No set-off: payments are made without the right of set-off or chargebackNote"Payments shall be made without the right of set-off or chargeback" | 10.1 | Elastic Cloud Services Subscription Agreement, effective 5 March 2026 | source [6] |
| TaxesElastic (vendor agreement) | Fees exclude sales, use, value added and excise taxes; Customer pays all such Taxes unless it provides a valid exemption certificate or direct pay permit; withholding required by a foreign authority is grossed upNoteCustomer pays Taxes provided Elastic states them separately on the invoice | 10.2 | Elastic Cloud Services Subscription Agreement, effective 5 March 2026 | source [6] |
| Liability capElastic (vendor agreement) | Each party's aggregate liability under an Order Form is capped at the amount paid or payable for the affected Cloud Service and/or Support Services under it in the 12 months before the first event giving rise to liability; lost profits, data and indirect damages excludedNoteCap does not apply to indemnity obligations, Customer's breach of use restrictions or acceptable use obligations, or amounts payable by Customer | 16.1; 16.2 | Elastic Cloud Services Subscription Agreement, effective 5 March 2026 | source [6] |
| Governing lawElastic (vendor agreement) | Governed by the law of the Customer's location: California (USA), Ontario (Canada), New South Wales (Australia/New Zealand), Japan, England & Wales (UK), France, Germany, Singapore; the Netherlands for the rest of the world; CISG and UCITA excludedNoteExclusive courts per location, e.g. Northern District of California or Santa Clara County state courts for the USA, Amsterdam for the rest of the world; subject to Attachment 1 (Country Specific Terms) | 18.7 | Elastic Cloud Services Subscription Agreement, effective 5 March 2026 | source [6] |
| OtherElastic (vendor agreement) | Order of precedence: Order Form, then Attachment 1 (Country-Specific Provisions), then documents incorporated by reference, then the Subscription Agreement; the Agreement prevails over Customer purchase ordersNote"In the event of any inconsistency or conflict between the terms of an Order Form, Attachment 1 (Country-Specific Provisions), any document incorporated by reference or this Subscription Agreement, such inconsistency or conflict shall be resolved in that order" | 18.13 | Elastic Cloud Services Subscription Agreement, effective 5 March 2026 | source [6] |
Price changes
No price change recorded yet. History starts the day a product is first captured; a later capture that finds a different price writes an event here.
Sources
- Elasticsearch Serverless pricing Vendor page.
- [1] Captured 24 Sep 2026.
- [2] Captured 24 Sep 2026.
- Content connectors Vendor page.
- [3] Captured 24 Sep 2026.