Workday
United States · 1 product · 1 with public prices from £3.75 per employee / month (Price in GBP for United Kingdom, about $5.01; price on a public-sector list)
Products
- Workday From £3.75 per employee / month, billed annuallyPrice in GBP for United Kingdom, about $5.01; price on a public-sector list checked today
Contract terms
- Auto-renewal
- not stated
- Notice period
- not stated
- Renewal uplift
- not stated
- Uplift cap
- not stated
| Term | What the agreement says | Clause | Agreement | Source |
|---|---|---|---|---|
| Payment terms | due within 30 days of the invoice date, except fees under good faith disputeNoteApplies to customers contracting under the Americas (US & Canada) UMSA; the UK/Ireland/MEA/APJ, Europe and Australia UMSAs state the same 30 days | 1.1 Invoices and Payment | Workday UMSA – Americas (v268) | source [2] |
| Termination for convenience | Order Forms are non-cancellable and payments non-refundable, except as Clauses 7 and 9 allowNote"Except for a termination or refund in accordance with Clause 7 (Indemnification) or Clause 9 (Term and Termination), all Order Forms are non-cancellable and all payments are non-refundable." | 1.1 Invoices and Payment | Workday UMSA – Americas (v268) | source [2] |
| Late payment interest | 1% of the outstanding balance per month, or the legal maximum if lower, at Workday's discretionNoteSame rate in the UK/Ireland/MEA/APJ, Europe and Australia UMSAs | 1.2 Overdue Payments | Workday UMSA – Americas (v268) | source [2] |
| Suspension | may suspend for payment more than 90 days past due, after at least 30 days' further written noticeNoteExcludes fees under reasonable and good faith dispute | 1.3 Suspension for Non-Payment | Workday UMSA – Americas (v268) | source [2] |
| Suspension | may suspend access to preserve integrity/security of the Service or for an AUP violationNoteWorkday "will use commercially reasonable efforts" to give the customer an opportunity to remedy before suspension | 2 Customer Obligations | Workday UMSA – Americas (v268) | source [2] |
| Other | security breach notification to the other party within 48 hours or any shorter legal period | 5.3 Unauthorized Disclosure | Workday UMSA – Americas (v268) | source [2] |
| Liability cap | fees paid or payable in the preceding 12 months for the Service the claim arose from (General Cap)NoteExcludes gross negligence, willful misconduct, fraud, indemnities, customer payment obligations and Workday remediation under 8.3 | 8.1 Limitation of Liability | Workday UMSA – Americas (v268) | source [2] |
| Liability cap | raised to 24 months of fees for breach of confidentiality, security or privacy obligations (Enhanced Cap) | 8.1 Limitation of Liability | Workday UMSA – Americas (v268) | source [2] |
| Termination for breach | either party on 30 days' prior written notice of an uncured material breachNoteOn termination by the customer under this clause, Workday refunds prepaid Subscription Fees for the period after termination | 9 Term and Termination | Workday UMSA – Americas (v268) | source [2] |
| Other | termination other than for Workday's uncured material breach does not relieve the customer of all future amounts due under all Order Forms | 9 Term and Termination | Workday UMSA – Americas (v268) | source [2] |
| Other | transition period of up to three months after termination at 1/12 of the prior 12 months' fee plus 5% per monthNoteCustomer must request it in writing before termination | 9.1 Transition Period Before Final Termination | Workday UMSA – Americas (v268) | source [2] |
| Governing law | laws of the State of New York; jury trial waivedNoteApplies to customers under the Americas UMSA | 10.7 Governing Law; Waiver of Jury Trial | Workday UMSA – Americas (v268) | source [2] |
| Other | service credits of 10%, 20% and 30% of the monthly fee for the second, third and fourth SLA failure in a rolling six monthsNoteFirst failure gives a meeting on corrective actions; customer must request within 60 days; exclusive remedy | 10.13 Workday Service Credits | Workday UMSA – Americas (v268) | source [2] |
| Changes to the agreement | Product Terms may be updated by Workday and take effect 30 days after publicationNote"No updates to the Product Terms will materially decrease any applicable security or privacy commitments." | 11 Definitions ("Product Terms") | Workday UMSA – Americas (v268) | source [2] |
| Other | an Order Form's provisions take precedence over the MSA and its exhibitsNoteCustomer purchase-order terms are null and void | 10.14 Miscellaneous | Workday UMSA – Americas (v268) | source [2] |
| Governing law | laws of England and Wales, exclusive jurisdiction of the courts in England, unless the customer's registered office is in a listed countryNoteApplies to customers under the UK, Ireland, MEA & APJ UMSA; Appendix 1 sets other laws for e.g. Ireland (Irish law), Malaysia and Singapore (Singapore law), Japan (Japanese law, Tokyo courts), India (Indian law, Singapore-seated arbitration), South Africa | 10.6 Governing Law and Jurisdiction and Local Law Requirements; Appendix 1 | Workday UMSA – UK, Ireland, MEA & APJ (v268) | source [3] |
| Liability cap | fees paid or payable in the preceding 12 months for the Service (General Cap), 24 months for confidentiality, security or privacy breachesNoteCarve-outs differ from the Americas text: willful misconduct, fraud, or death or personal injury caused by negligence (no gross-negligence carve-out) | 8.1 Limitation of Liability | Workday UMSA – UK, Ireland, MEA & APJ (v268) | source [3] |
| Governing law | laws of Ireland, exclusive jurisdiction of the courts in Ireland, unless the customer's registered office is in a listed countryNoteApplies to customers under the Europe UMSA; Appendix 1 sets local law and courts for Austria, Belgium, Denmark, Finland, France, Germany, Netherlands, Norway, Poland, Portugal, Spain, Sweden and Switzerland | 10.6 Governing Law and Jurisdiction; Appendix 1 | Workday UMSA – Europe (v268) | source [4] |
| Liability cap | fees paid or payable in the preceding 12 months for the Service (General Cap), 24 months for confidentiality, security or privacy breachesNoteCarve-outs: death or personal injury; gross negligence, willful misconduct, or fraud; indemnities; payment obligations; remediation under 8.2 | 8.1 Limitation of Liability | Workday UMSA – Europe (v268) | source [4] |
| Governing law | laws of New South Wales, Australia; exclusive jurisdiction of the courts of New South WalesNoteApplies to customers under the Australia UMSA | 10.7 Governing Law and Jurisdiction | Workday UMSA – Australia (v268) | source [5] |
| Liability cap | fees paid or payable in the preceding 12 months for the Service (General Cap), 24 months for confidentiality, security or privacy breachesNoteCarve-outs: willful misconduct, fraud, or death or personal injury caused by negligence (no gross-negligence carve-out) | 8.1 Limitation of Liability | Workday UMSA – Australia (v268) | source [5] |
| Other | customer may not withhold, reduce or set off fees owed under the AgreementNote"Customer may not withhold, reduce, or set– off fees owed under this Agreement." | 1.1 Invoices and Payment | Workday UMSA – Americas (v268) | source [7] |
| Other | either party may terminate immediately, to the extent the law permits, if the other becomes subject to bankruptcy, insolvency, receivership, liquidation, administration or an assignment for the benefit of creditorsNoteTermination on insolvency | 9 Term and Termination (b) | Workday UMSA – Americas (v268) | source [7] |
| Taxes | fees exclude all taxes (including withholding, VAT, GST, use and similar) and may not be reduced for them; customer pays all taxes imposed on the Service; taxes Workday must collect are computed on the customer's ship-to address unless a valid exemption certificate is provided | 1.4 Taxes | Workday UMSA – Americas (v268) | source [7] |
About
Workday, Inc. is a United States software company, founded in 2005, that makes cloud-based financial and corporate management applications.[1] It is publicly traded under the ticker symbol WDAY.[1] Its Universal Main Subscription Agreement applies to all Workday products and is published in regional versions for the Americas, the UK, Ireland, MEA and APJ, Europe, and Australia.[6]
Sources
- Wikidata: Workday, Inc. Reference database.
- [1] Captured 25 Sep 2026.
- Legal Contracts – US & Canada | Workday US Published agreement.
- [2] Captured 26 Sep 2026.
- [7] Captured 22 Oct 2026.
- Legal Contracts - UK, IRELAND, MEA & APJ | Workday US Published agreement.
- [3] Captured 26 Sep 2026.
- Legal Contracts - Europe | Workday US Published agreement.
- [4] Captured 26 Sep 2026.
- Legal Contracts - Australia | Workday US Published agreement.
- [5] Captured 26 Sep 2026.
- Universal Contract Terms and Conditions | Workday US Vendor page.
- [6] Captured 26 Sep 2026.