ThoughtSpot
United States · 2 products · 2 with public prices from $25 per user / month
Products
- ThoughtSpot Analytics From $25 per user / month, billed annually checked today
- ThoughtSpot Embedded Free plan; paid plans by contact sales checked today
Contract terms
- Auto-renewal
- Team Edition subscriptions are monthly and renew automatically each month until Customer cancels
- Notice period
- AgentSpot non-renewal notice: at least 10 days before the end of a monthly term, at least 30 days before the end of an annual term
- Renewal uplift
- not stated
- Uplift cap
- not stated
| Term | What the agreement says | Clause | Agreement | Source |
|---|---|---|---|---|
| Auto-renewal | Team Edition subscriptions are monthly and renew automatically each month until Customer cancelsNote"the subscription term will be monthly and will automatically renew on a monthly basis until customer cancels the subscription" | Preamble (acceptance) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Auto-renewal | AgentSpot: monthly terms renew for successive one-month periods; annual terms renew for successive one-year periodsNoteApplies to ThoughtSpot AgentSpot only | 8.2 (AgentSpot Term and Termination) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Notice period | AgentSpot non-renewal notice: at least 10 days before the end of a monthly term, at least 30 days before the end of an annual termNoteNon-renewal given via online cancellation process; AgentSpot only | 8.2 (AgentSpot Term and Termination) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Termination for convenience | Each executed Order Form is non-cancellable and prices stated are final (no termination for convenience) | 2.1 (Orders) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Minimum commitment | Each Subscription Term is a non-divisible, continuous commitment regardless of invoice schedule; pricing is for the entire Subscription Term | 2.1 (Orders) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Payment terms | Invoiced orders: pay each invoice in full within 30 days of the electronic invoice date | 2.2 (Invoices and Payment — Invoiced Orders) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Payment terms | Online orders: pay in full via a third-party payment processor before access is provided | 2.2 (Invoices and Payment — Online Orders) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Late payment interest | Late payments accrue interest at 1.5% per month or the legal maximum, whichever is lower | 2.2 (Invoices and Payment — Invoiced Orders) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| True-up | If Customer exceeds its permitted use, within 30 days of ThoughtSpot's notice it must reduce use or purchase rights matching actual useNoteNo set-off or counterclaim deductions permitted | 2.2 (Invoices and Payment) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Taxes | Customer pays all taxes except those based on ThoughtSpot's net income, property, or employees | 2.3 (Taxes) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Refunds | Order Forms are non-refundable except as otherwise provided in the Agreement | 2.1 (Orders) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Refunds | On termination for ThoughtSpot's material breach, unused prepaid fees for the remaining Subscription Term are refunded within 30 daysNoteIf termination is for Customer's breach, remaining amounts are accelerated and due | 8.3 (Effect) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Termination for breach | Either party may terminate for the other's uncured material breach 30 days after notice, or immediately on bankruptcy/insolvency not dismissed within 60 days | 8.1 (Term and Termination) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Suspension | ThoughtSpot may suspend service if payment is 30+ days overdue, for breach of Restrictions or Administration, to avoid material harm (e.g. DoS or overuse), or as required by law | 8.5 (Suspension) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Liability cap | Each party's aggregate liability is capped at the amounts paid or payable by Customer in the 12 months before the most recent event giving rise to the liability | 7.1 (Limitation of Liability) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Liability cap | The liability cap and the exclusion of indirect/consequential damages do not apply to IPR violations, Section 6 third-party indemnity payments, or a party's gross negligence or willful misconduct | 7.3 (Applicability) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Liability cap | Evaluation Subscriptions are provided AS-IS with no indemnity; ThoughtSpot's total liability for them will not exceed $500NoteEvaluation/trial/beta access only | 2.4 (Free and Evaluation Access) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Notice of fee changes | AgentSpot renewal pricing is subject to change on notice to Customer given before the date the non-renewal notice is requiredNoteAgentSpot only | 8.2 (AgentSpot Term and Termination) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Changes to the agreement | If the Agreement is updated, the updated terms apply as of the date of renewal unless otherwise agreedNoteApplies to the click/online standard terms | Preamble | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Changes to the agreement | Any amendment to the Agreement must be in writing and signed by authorized representatives of both parties | 9.4 (Waiver; Amendment) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Governing law | Governed by the laws of the State of California; exclusive venue in San Francisco (federal jurisdiction) or California state courts in Santa Clara County; prevailing party may recover attorneys' feesNoteCISG and UCITA excluded | 9.7 (Dispute Resolution) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Public-sector carve-out | U.S. Government use is commercial computer software: civilian agencies receive only the minimum rights in FAR 52.227-19(c); DoD is subject to DFARS 227.7202; rights apply only to the acquiring agency and program | 9.3 (U.S. Federal Government Access) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Other | Neither party may assign the Agreement without the other's consent, except to an Affiliate or to an entity acquiring all or substantially all of its stock/assets that is not a direct competitorNoteChange-of-control / assignment | 9.5 (Assignment) | Cloud Subscription Agreement (29 Apr 2026) | source [4] |
| Other | No set-off: Customer may not reduce any amount payable due to any counterclaim, set-off, adjustment or other claimNoteNo set-off | 2.2 (Invoices and Payment) | Cloud Subscription Agreement (29 Apr 2026) | source [5] |
| Payment terms | Invoiced orders paid by check or wire transfer to the account ThoughtSpot designates, free of any currency controls or other restrictions | 2.2 (Invoices and Payment — Invoiced Orders) | Cloud Subscription Agreement (29 Apr 2026) | source [5] |
| Taxes | Withholding: taxes are not deducted except as required by law, in which case Customer grosses up the payment so ThoughtSpot receives the full amount; Customer provides proof of withholding remittance on requestNoteAmounts are stated exclusive of all taxes | 2.3 (Taxes) | Cloud Subscription Agreement (29 Apr 2026) | source [5] |
| Other | Acceleration: if the Agreement is terminated for Customer's breach, all remaining amounts are accelerated and due as of the termination dateNoteAcceleration on termination for Customer breach | 8.3 (Effect) | Cloud Subscription Agreement (29 Apr 2026) | source [5] |
| Other | Insolvency: either party may terminate immediately on written notice if the other becomes subject to a bankruptcy, insolvency, receivership or liquidation proceeding not dismissed within 60 days, or makes an assignment for the benefit of creditorsNoteTermination on insolvency | 8.1 (Term and Termination) | Cloud Subscription Agreement (29 Apr 2026) | source [5] |
| Other | Order of precedence: (1) Order Form (for that order) and any Service Description, (2) Main Body, (3) Program Guide, (4) any other incorporated document, unless a later document expressly recites intent to supersede specific earlier termsNoteOrder of precedence | Preamble (incorporation) | Cloud Subscription Agreement (29 Apr 2026) | source [5] |
| Other | Evaluation Subscriptions without an Order Form run 30 days unless an Order Form, the registration portal or the Documentation specifies otherwise; used only to decide whether to purchase, not for production or for-profit purposes (except AgentSpot); not available to competitorsNoteEvaluation / trial term | 2.4 (Free and Evaluation Access) | Cloud Subscription Agreement (29 Apr 2026) | source [5] |
| Termination for convenience | ThoughtSpot may terminate an Evaluation Subscription at any time, for any reason and without liability; it is provided AS-IS without warrantyNoteEvaluation Subscriptions only | 2.4 (Free and Evaluation Access) | Cloud Subscription Agreement (29 Apr 2026) | source [5] |
About
ThoughtSpot is a business intelligence software company founded in 2012 and headquartered in the United States.[2] It sells an AI-driven analytics platform across two product lines listed on its public pricing page: ThoughtSpot Analytics for search- and agent-based BI, and ThoughtSpot Embedded for building analytics into applications.[1] Its published customer agreement for the cloud service is the ThoughtSpot Cloud Subscription Agreement.[3]
Sources
- ThoughtSpot Plans and Pricing Vendor page.
- [1] Captured 28 Sep 2026.
- Wikidata: ThoughtSpot Reference database.
- [2] Captured 28 Sep 2026.
- Legal — ThoughtSpot Vendor page.
- [3] Captured 28 Sep 2026.
- ThoughtSpot Cloud Subscription Agreement Published agreement.
- [4] Captured 5 Oct 2026.
- [5] Captured 22 Oct 2026.