Pipedrive
1 product · 1 with public prices from €14 per user / month (Price in EUR for European Union, about $16)
Products
- Pipedrive From €14 per user / month, billed annuallyPrice in EUR for European Union, about $16 checked today
Contract terms
- Auto-renewal
- Monthly or annual subscriptions renew automatically for successive months or years unless terminated under Section 13
- Notice period
- Cancel, reduce seats or change subscription before the Renewal Date; cancellation takes effect at the end of the current term
- Renewal uplift
- Pipedrive may modify Fees on at least one month's prior notice
- Uplift cap
- not stated
| Term | What the agreement says | Clause | Agreement | Source |
|---|---|---|---|---|
| Auto-renewal | Monthly or annual subscriptions renew automatically for successive months or years unless terminated under Section 13Note"Annual Subscriptions will automatically renew for successive years and monthly Subscriptions will automatically renew for successive months." | 3.4 Selecting and Changing Subscriptions; Subscription Terms | Pipedrive Terms of Service, current as of 2026-09-16 | source [1] |
| Notice period | Cancel, reduce seats or change subscription before the Renewal Date; cancellation takes effect at the end of the current termNote"If a Client wishes to reduce the number of Seats, change Subscriptions, or cancel a Subscription, it must do so prior to the Renewal Date." | 6.2 Payment | Pipedrive Terms of Service, current as of 2026-09-16 | source [1] |
| Payment terms | Fees due in advance at the start of each Subscription Term and each Renewal Date; all Fees non-refundableNoteSection 6 does not apply to purchases through a Reseller | 6.1 Fees | Pipedrive Terms of Service, current as of 2026-09-16 | source [1] |
| Renewal uplift | Pipedrive may modify Fees on at least one month's prior noticeNote"Pipedrive reserves the right to modify the Fees for any Subscription or Add On Feature upon at least one month's prior notice to Client" | 6.1 Fees | Pipedrive Terms of Service, current as of 2026-09-16 | source [1] |
| Price protection | A Fee change does not take effect until the next Renewal Date for existing Subscription Terms | 6.1 Fees | Pipedrive Terms of Service, current as of 2026-09-16 | source [1] |
| True-up | Upgrades take effect immediately and the price difference is charged for the rest of the current term; downgrades take effect at the next Renewal Date with no refund | 3.4 Selecting and Changing Subscriptions; Subscription Terms | Pipedrive Terms of Service, current as of 2026-09-16 | source [1] |
| Late payment interest | 1% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lowerNoteClient also reimburses collection costs | 6.7 Late Payment Charges; Suspension | Pipedrive Terms of Service, current as of 2026-09-16 | source [1] |
| Suspension | Pipedrive may immediately suspend access for non-payment; the account may be deleted if no payment method is provided within 180 days | 6.7 Late Payment Charges; Suspension | Pipedrive Terms of Service, current as of 2026-09-16 | source [1] |
| Suspension | Pipedrive may suspend all or part of the service at any time, with or without notice, on listed grounds such as security threats, illegal use, suspected breach or excessive usage; no credit or refund | 13.4 Suspension | Pipedrive Terms of Service, current as of 2026-09-16 | source [1] |
| Termination for convenience | Client may cancel at any time, effective at the next Renewal Date; Pipedrive may terminate effective at the next Renewal Date, or at any time with a pro rata refund of prepaid unused Fees | 13.1 For Convenience | Pipedrive Terms of Service, current as of 2026-09-16 | source [1] |
| Termination for breach | Either party may terminate if a breach is not cured within 30 days of notice; Pipedrive may terminate immediately for breach of Sections 4, 7, 9 or 11 | 13.2 For Default | Pipedrive Terms of Service, current as of 2026-09-16 | source [1] |
| Other | Account and Client Data deleted within 180 days of termination, or within 1 month on the Client's request | 13.3 Effect of Termination | Pipedrive Terms of Service, current as of 2026-09-16 | source [1] |
| Liability cap | Aggregate liability capped at the amount paid for the specific services giving rise to the liability in the six months before the first incident | 12.2 Limitation of Liability | Pipedrive Terms of Service, current as of 2026-09-16 | source [1] |
| Governing law | Laws of the State of Delaware; JAMS arbitration in New York, NYNoteClients domiciled in the United States or Canada | 14.2 Arbitration/Governing Law and Jurisdiction | Pipedrive Terms of Service, current as of 2026-09-16 | source [1] |
| Governing law | Laws of England; ICC arbitration in LondonNoteClients domiciled in the United Kingdom and Gibraltar | 14.2 Arbitration/Governing Law and Jurisdiction | Pipedrive Terms of Service, current as of 2026-09-16 | source [1] |
| Governing law | Laws of Estonia; ICC arbitration in Tallinn, Harju CountyNoteClients domiciled in the EU, the EEA and all other countries not specifically referenced | 14.2 Arbitration/Governing Law and Jurisdiction | Pipedrive Terms of Service, current as of 2026-09-16 | source [1] |
| Changes to the agreement | Pipedrive may modify the Terms; changes take effect at the earlier of the first Renewal Date after posting or 30 days after postingNoteClient must cancel before the Amended Date if it does not accept the changes | 15.4 Modification | Pipedrive Terms of Service, current as of 2026-09-16 | source [1] |
| Other | Termination on insolvency: either party may terminate immediately if insolvency or liquidation proceedings are initiated against the other, a settlement with its creditors is concluded or an assignment is made for the benefit of its creditorsNoteListed among the termination grounds in 13.1 | 13.1 For Convenience | Pipedrive Terms of Service, current as of 2026-09-16 | source [5] |
| Taxes | Fees exclusive of all taxes, levies or duties; Client is solely responsible for paying them | 6.1 Fees | Pipedrive Terms of Service, current as of 2026-09-16 | source [5] |
| Other | Free trial: on expiry the Account is deactivated; if no Subscription is selected and paid within 2 weeks, Pipedrive may permanently delete the Account and all Client DataNoteTrial length is not set in the Terms | 3.8 Free Trial | Pipedrive Terms of Service, current as of 2026-09-16 | source [5] |
| Other | Beta Services are for testing and evaluation; Pipedrive may discontinue them at any time with or without notice and has no liability for any claims related to them | 3.9 Beta Services | Pipedrive Terms of Service, current as of 2026-09-16 | source [5] |
About
Pipedrive is a sales CRM company founded in 2010, with headquarters listed in both Tallinn and New York City.[3] It sells one CRM in four per-seat plans, from Lite to Ultimate, with optional add-ons for lead generation, projects, email campaigns, website visitor tracking and documents.[4] Its customer agreement is the Pipedrive Terms of Service, current as of 16 September 2026.[1]
Sources
- Terms of Service | Pipedrive Published agreement.
- [1] Captured 26 Sep 2026.
- [5] Captured 22 Oct 2026.
- Wikidata: Pipedrive Reference database.
- [2] Captured 27 Sep 2026.
- Wikidata Reference database.
- [3] Captured 27 Sep 2026.
- CRM-Preispläne | Erschwingliche CRM-Software-Kosten | Pipedrive Vendor page.
- [4] Captured 27 Sep 2026.