MongoDB
United States · 2 products · 2 with public prices from $9 per cluster / month
Products
- Atlas Free plan; paid from $9 per cluster / month, billed monthly checked yesterday
- Enterprise Advanced From £98,990 per server / year, billed annuallyPrice in GBP for United Kingdom, about $132,333; price on a public-sector list checked today
Contract terms
- Auto-renewal
- not stated
- Notice period
- not stated
- Renewal uplift
- not stated
- Uplift cap
- not stated
| Term | What the agreement says | Clause | Agreement | Source |
|---|---|---|---|---|
| Payment terms | Customer pays undisputed fees and reimburses business expenses as set out on the Order Form; payment for Subscriptions is non-refundable and an Order Form may not be cancelled except as the Agreement allowsNote"Your payment for Subscriptions is non-refundable and you may not terminate or cancel an Order Form except as stated in this Agreement." | 5 | Customer Agreement (June 2021) | source [4] |
| Taxes | Fees exclude taxes; Customer pays applicable sales, usage, excise and value-added taxes; neither party pays the other's income taxesNote"Our fees exclude and you will pay applicable taxes and similar charges, including sales, usage, excise and value added taxes." | 5 | Customer Agreement (June 2021) | source [4] |
| Refunds | Refund limited to the exclusive remedy for MongoDB's material breach of warranty: terminate the affected Subscription and receive a refund of prepaid fees for unused SubscriptionsNoteA refund of prepaid fees for unused Subscriptions is also available under Section 10(c) if MongoDB terminates a license for infringement | 8 | Customer Agreement (June 2021) | source [4] |
| Liability cap | Neither party is liable for incidental, consequential, special or punitive damages, including lost profits or business opportunities | 9(a) | Customer Agreement (June 2021) | source [4] |
| Liability cap | Each party's cumulative liability is capped at the total fees payable to MongoDB in the 12-month period before the event giving rise to the liabilityNoteApplies "except as set forth in Section 9(c) and 9(d)" | 9(b) | Customer Agreement (June 2021) | source [4] |
| Liability cap | Cumulative liability under Section 10 (indemnification) is capped at $3,000,000NoteSection 9(d) leaves fraud, death/personal injury, Customer's payment obligations and non-excludable liability uncapped | 9(c) | Customer Agreement (June 2021) | source [4] |
| Termination for convenience | Neither party may terminate an Order Form for convenience; the Agreement may be terminated for convenience only once all Order Forms under it have expired or been terminated | 11 | Customer Agreement (June 2021) | source [4] |
| Termination for breach | Either party may terminate the Agreement and any affected Order Form if the other fails to cure a material breach within 30 days after written notice | 11 | Customer Agreement (June 2021) | source [4] |
| Audit rights | During the term and for one year following termination, MongoDB may inspect Customer's records relating to its use of the Software or Consulting Services to verify compliance | 11 | Customer Agreement (June 2021) | source [4] |
| Governing law | New York law and the exclusive jurisdiction of New York courts for customers in the Americas; the law of England and Wales and London courts for customers located elsewhereNoteCISG does not apply | 12 | Customer Agreement (June 2021) | source [4] |
| Changes to the agreement | The Agreement may be amended only by a written amendment signed by both parties | 12 | Customer Agreement (June 2021) | source [4] |
| Changes to the agreement | MongoDB may modify its support policy from time to time, but not in a way that materially and adversely affects the customer's Support | 2(a) | Customer Agreement (June 2021) | source [4] |
| Other | Customer may not assign the Agreement without MongoDB's prior written consent, except to an Affiliate or in a merger or sale of all or substantially all its assets or stock, and never to a MongoDB competitor without consentNoteAssignment restriction | 12 | Customer Agreement (June 2021) | source [4] |
| Other | Order of precedence: the Order Form controls over the Agreement where they conflict; the Agreement controls over any addenda, exhibit or other agreement; terms governing a purchase order have no effectNote"If any conflict exists between the provisions in this Agreement and any Order Form, the Order Form controls, and if any conflict exists between this Agreement and any addenda, exhibit or other agreement, this Agreement controls." | 12 | Customer Agreement (June 2021) | source [5] |
| Other | Free evaluation and development licence: royalty-free, nontransferable and nonexclusive, for internal evaluation and development only (not testing, QA or production without an Enterprise Advanced Subscription); provided AS-IS without any warrantyNoteFree evaluation terms; the Agreement starts when the Software is downloaded for a free trial (Section 11) | 2(b) | Customer Agreement (June 2021) | source [5] |
About
MongoDB is an American software company founded in 2007 as 10gen and later renamed after its document database.[1][2] The company sells that database both as Atlas, a fully managed cloud service priced per hour by cluster tier, and as Enterprise Advanced, a self-managed subscription offered through sales.[3] Its published customer agreement for self-managed subscriptions is the MongoDB Customer Agreement, which caps each party's liability at the trailing twelve months' fees and is governed by New York or English law depending on the customer's region.[4]
Sources
- MongoDB: Our Story Vendor page.
- [1] Captured 5 Oct 2026.
- Wikidata: MongoDB Inc. Reference database.
- [2] Captured 5 Oct 2026.
- Pricing | MongoDB Vendor page.
- [3] Captured 5 Oct 2026.
- Customer Agreement | MongoDB Published agreement.
- [4] Captured 5 Oct 2026.
- [5] Captured 21 Oct 2026.