{"type":"vendor","key":"splunk","title":"Splunk","url":"https://enterpricey.com/splunk","version":9,"updated_at":"2026-10-21T23:37:39.916Z","indexable":true,"data":{"about":"Splunk sells software for searching, monitoring and analysing machine data, used for security operations and for observability of applications and infrastructure; it has operated since 2003 and is now part of Cisco.[^about] Its data platform comes as Splunk Cloud Platform or the self-managed Splunk Enterprise, its security line is led by Splunk Enterprise Security with SOAR and Attack Analyzer beside it, and its observability line covers Observability Cloud, Agent Observability, AppDynamics, IT Service Intelligence and On-Call.[^pricing] Prices are set by data ingested, workload, host, CPU core or user depending on the product, and many plans are quoted only through sales.[^pricing] Customers buy under the Splunk General Terms, with Splunk LLC of San Jose, California as the contracting party.[^terms]","terms":[{"note":"\"the Term of an Offering that you acquired through an Order, along with these General Terms, will automatically renew for an additional period of time equal to the length of the preceding Term\"","term":"auto_renew","value":"The Term of an Offering automatically renews for a period equal to the preceding Term","clause":"19 (Term and Renewal)","source":"^terms","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":"Non-renewal notice: \"unless one party notifies the other of its intent not to renew at least 1 day before the expiration of the then current Term\"","term":"notice_period","value":"Notice of intent not to renew at least 1 day before the end of the then-current Term","clause":"19 (Term and Renewal)","source":"^terms","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":"Cure period","term":"termination_for_breach","value":"Either party may terminate for a material breach not cured within 30 days of receipt of notice","clause":"19 (Termination)","source":"^terms","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":null,"term":"refund","value":"Fees are non-cancelable and non-refundable except as expressly stated in the General Terms","clause":"16 (Fees)","source":"^terms","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":"\"Fees are due and payable either within 30 days from the date of our invoice or as otherwise stated in the Order\"","term":"payment_terms","value":"Fees are due within 30 days from the invoice date, unless the Order states otherwise","clause":"16 (Payment)","source":"^terms","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":"Charged after a verification or usage report reveals the excess","term":"true_up","value":"Usage exceeding the Capacity or Use Rights is invoiced at the list price then in effect","clause":"11 (Overages)","source":"^terms","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":"In-term only: change must \"not impose additional fees or restrictions on your use of the Offering during the Term\"","term":"price_protection","value":"Updates to Offerings or policies during the Term may not impose additional fees or restrictions","clause":"22 (Updates to Offerings)","source":"^terms","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":"Applies only to U.S. federal government agencies; extra rights require a written addendum","term":"public_sector_carve_out","value":"US federal government end use limited to customary commercial rights under FAR 12.211/12.212 and DFARS 252.227-7015 / 227.7202-3","clause":"25.5 (U.S. Government Use Terms)","source":"^terms","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":"Suspension has no impact on the Term duration or Fees owed","term":"suspension","value":"Splunk may suspend a Hosted Service on at least 5 days' notice for a material or threatened material breach","clause":"19 (Suspension of Service)","source":"^terms","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":null,"term":"other","value":"Customer Content is available for retrieval for 30 days after termination, then deleted","clause":"4 (Return of Customer Content)","source":"^terms","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":"\"overdue charges may accrue interest monthly at the rate of 1.5% of the then-outstanding unpaid balance, or the maximum rate permitted by law, whichever is lower\"","term":"late_interest","value":"Overdue charges accrue interest at 1.5% per month, or the maximum rate permitted by law if lower","clause":"16 (Fees)","source":"^terms","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":"Cap does not limit the customer's payment obligations, service level credits, or Splunk's recovery for use beyond the purchased Capacity","term":"liability_cap","value":"Each party's aggregate liability is capped at the total paid for the affected Offering in the 12 months before the first incident","clause":"20 (Limitation of Liability)","source":"^terms","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":"UCITA and the UN Convention on Contracts for the International Sale of Goods are excluded","term":"governing_law","value":"Governed by the laws of the State of California; exclusive jurisdiction in the state or federal courts of the Northern District of California","clause":"23 (Governing Law)","source":"^terms","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":null,"term":"taxes","value":"Fees exclude taxes and duties; the customer pays taxes other than those on Splunk's net income, property and employees","clause":"16 (Taxes)","source":"^terms-oct","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":"Customer gives reasonable access to the installed On-Premises Product","term":"audit","value":"Splunk may request a signed usage certification, and for On-Premises Products a usage verification at most once every 12 months","clause":"11 (Certification and Verification)","source":"^terms-oct","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":null,"term":"refund","value":"Prepaid but unused Fees for the rest of the Term are refunded when the customer terminates for Splunk's uncured material breach","clause":"19 (Refund Upon Termination for our Breach)","source":"^terms-oct","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":"Changes also may not add fees or restrictions during the Term or alter the liability and indemnity allocation","term":"unilateral_change","value":"Splunk may update Offerings and policies prospectively if the change applies to all customers and does not materially reduce security or functionality during the Term","clause":"22 (Updates to Offerings)","source":"^terms-oct","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":null,"term":"other","value":"Trial Offerings are made available under the General Terms; after the trial Term expires, continued use requires payment of the applicable Fees","clause":"1.4 (Trials and Evaluations)","source":"^terms-2610","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":"Unless otherwise stated in the Order or required by law","term":"other","value":"Trial, Beta, Test and Development and free Offerings are provided as-is, without indemnification, warranties, maintenance, support or service level commitments","clause":"1.4 (Limitations and Termination)","source":"^terms-2610","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":"Unless otherwise stated in the Order","term":"other","value":"Splunk may terminate any Trial, Beta, Test and Development or free Offering at any time without prior notice and without liability","clause":"1.4 (Limitations and Termination)","source":"^terms-2610","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":"Splunk may discontinue a Beta Offering at any time","term":"other","value":"Beta Offerings are for internal testing and evaluation during the stated period; if none is stated, until the earlier of one year from start or general availability","clause":"1.4 (Beta Offerings)","source":"^terms-2610","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":"\"Despite any early termination above, and except for your termination of an Offering for our uncured material breach, you will still be required to pay all Fees payable under the Order.\"","term":"other","value":"On early termination, except the customer's termination for Splunk's uncured material breach, the customer still pays all Fees payable under the Order","clause":"19 (Termination)","source":"^terms-2610","agreement":"Splunk General Terms, Last Updated May 2026"},{"note":null,"term":"other","value":"Orders exclude preprinted terms on the customer's purchase order and any terms additional to or inconsistent with the General Terms","clause":"26 (Definitions: Order)","source":"^terms-2610","agreement":"Splunk General Terms, Last Updated May 2026"}],"identity":{"logo":"splunk.png","name":"Splunk","parent":"vendor/cisco","status":"acquired","aliases":["Splunk Inc.","Splunk LLC"],"founded":"2003","website":"https://www.splunk.com/","wikidata":"Q1835753","hq_country":"US","logo_source":"https://www.splunk.com/content/dam/splunk2/images/icons/favicons/apple-touch-icon-57x57.png","agreement_url":"https://www.splunk.com/en_us/legal/splunk-general-terms.html"},"relations":[{"from":null,"note":"Splunk's about page says it is \"part of Cisco\"; Wikidata lists Cisco (Q173395) as parent organization","role":"subsidiary_of","until":null,"source":"^about-oct","status":"verified","target":"vendor/cisco","buyer_note":null}],"references":[{"ref":"about","url":"https://www.splunk.com/en_us/about-splunk.html","hash":"sha256:2f84e088c4b503c1f611eb71b18e43db89425dcec97c929e7562b94027e920d1","kind":"vendor_page","title":"About Splunk | Company Overview | Splunk","locator":"Our story (\"Since 2003\"); \"Supercharged by Cisco\" / \"As part of Cisco\"","screenshot":null,"captured_at":"2026-09-24T08:03:47Z","verified_by":null,"extracted_by":"enterpricey / claude-opus-4-8"},{"ref":"wikidata","url":"https://www.wikidata.org/w/api.php?action=wbsearchentities&search=Splunk&language=en&format=json","hash":"sha256:a203c6f2b99cd8e410ac40b71978b4fe5af0251f52a86e3ba7a6c0414e145dfe","kind":"reference_db","title":"Wikidata wbsearchentities: Splunk","locator":"search[0] = Q1835753, \"Splunk Inc.\", \"American technology company\"","screenshot":null,"captured_at":"2026-09-24T08:01:50Z","verified_by":null,"extracted_by":"enterpricey / claude-opus-4-8"},{"ref":"terms","url":"https://www.splunk.com/en_us/legal/splunk-general-terms.html","hash":"sha256:2fe105e9ee959ceafd05d3709b22a85cadfccf3d49b6770d03d6b79c40f9b73e","kind":"msa","title":"Splunk General Terms | Splunk","locator":"Preamble (\"Last Updated: May 2026\"); §19 Term/Termination/Suspension; §16 Payment; §11 Overages; §4 Return of Customer Content; §22 Updates; §25.5 U.S. Government Use","screenshot":null,"captured_at":"2026-09-24T08:52:44Z","verified_by":null,"extracted_by":"enterpricey / claude-opus-4-8"},{"ref":"pricing","url":"https://www.splunk.com/en_us/products/pricing.html","hash":"sha256:45692d5821eacc925296083bcf4221c73e20a7738acbd80f54fea666c35d47d3","kind":"vendor_page","title":"Pricing | Splunk","locator":"Splunk Platform, Splunk Security and Splunk Observability product sections","screenshot":null,"captured_at":"2026-09-24T08:02:21Z","verified_by":null,"extracted_by":"enterpricey / claude-opus-4-8"},{"ref":"terms-oct","url":"https://www.splunk.com/en_us/legal/splunk-general-terms.html","hash":"sha256:84888dcf38ecef0e85e5fc818ca55e126f74b332f4d895785877701e68694756","kind":"msa","title":"Splunk General Terms | Splunk","locator":"Preamble (\"Last Updated: May 2026\"); §11 Certification and Verification; §16 Taxes; §19 Refund Upon Termination for our Breach; §22 Updates to Offerings","screenshot":null,"captured_at":"2026-10-13T11:12:40Z","verified_by":null,"extracted_by":"enterpricey / claude-opus-5-5"},{"ref":"about-oct","url":"https://www.splunk.com/en_us/about-splunk.html","hash":"sha256:05511daf53c40de1ca9a3ef34828c96df1a69c2649e5221ba3f11ba4cfb892ef","kind":"vendor_page","title":"About Splunk | Company Overview | Splunk","locator":"\"As part of Cisco\" (Making a difference; Careers)","screenshot":null,"captured_at":"2026-10-13T11:12:59Z","verified_by":null,"extracted_by":"enterpricey / claude-opus-5-5"},{"ref":"wikidata-entity","url":"https://www.wikidata.org/wiki/Special:EntityData/Q1835753.json","hash":"sha256:ea59cea6be1e62b08b427a37ef8b92559678fb1e55f8955d2917f55b0d6bb336","kind":"reference_db","title":"Wikidata entity Q1835753 (Splunk)","locator":"claims P749 (parent organization) = Q173395 Cisco","screenshot":null,"captured_at":"2026-10-13T11:13:05Z","verified_by":null,"extracted_by":"enterpricey / claude-opus-5-5"},{"ref":"terms-2610","url":"https://www.splunk.com/en_us/legal/splunk-general-terms.html","hash":"sha256:6766079b27d47e8c2409c2a2b3694170830428dadd24290c8bab5f2c90ccf930","kind":"msa","title":"Splunk General Terms | Splunk","locator":"Preamble (\"Last Updated: May 2026\"); §1.4 Trial, Beta, Test and Similar Offerings; §19 Termination; §26 Definitions (Order)","screenshot":null,"captured_at":"2026-10-21T23:37:02Z","verified_by":null,"extracted_by":"enterpricey / claude-opus-5-5"}]},"derived":{"observations":[],"events":[],"sources":[{"id":"d480cbf5-a960-4298-84aa-2b69cac61e0c","entity_id":"6615d5e7-3e6b-454a-9ac3-73f5373bbf74","ref":"about","url":"https://www.splunk.com/en_us/about-splunk.html","kind":"vendor_page","captured_at":"2026-09-24T08:03:47.000Z","hash":"sha256:2f84e088c4b503c1f611eb71b18e43db89425dcec97c929e7562b94027e920d1","title":"About Splunk | Company Overview | Splunk","locator":"Our story (\"Since 2003\"); \"Supercharged by Cisco\" / \"As part of Cisco\"","extracted_by":"enterpricey / claude-opus-4-8","verified_by":null,"version_id":"9286b1d3-4f04-4f45-bb62-9364da3d0f32"},{"id":"a7940e23-21b8-4829-b410-ca95bb293dfc","entity_id":"6615d5e7-3e6b-454a-9ac3-73f5373bbf74","ref":"wikidata","url":"https://www.wikidata.org/w/api.php?action=wbsearchentities&search=Splunk&language=en&format=json","kind":"reference_db","captured_at":"2026-09-24T08:01:50.000Z","hash":"sha256:a203c6f2b99cd8e410ac40b71978b4fe5af0251f52a86e3ba7a6c0414e145dfe","title":"Wikidata wbsearchentities: Splunk","locator":"search[0] = Q1835753, \"Splunk Inc.\", \"American technology company\"","extracted_by":"enterpricey / claude-opus-4-8","verified_by":null,"version_id":"9286b1d3-4f04-4f45-bb62-9364da3d0f32"},{"id":"fe6c968f-8488-4bd5-b830-bb59bf5a58d9","entity_id":"6615d5e7-3e6b-454a-9ac3-73f5373bbf74","ref":"terms","url":"https://www.splunk.com/en_us/legal/splunk-general-terms.html","kind":"msa","captured_at":"2026-09-24T08:52:44.000Z","hash":"sha256:2fe105e9ee959ceafd05d3709b22a85cadfccf3d49b6770d03d6b79c40f9b73e","title":"Splunk General Terms | Splunk","locator":"Preamble (\"Last Updated: May 2026\"); §19 Term/Termination/Suspension; §16 Payment; §11 Overages; §4 Return of Customer Content; §22 Updates; §25.5 U.S. Government Use","extracted_by":"enterpricey / claude-opus-4-8","verified_by":null,"version_id":"9286b1d3-4f04-4f45-bb62-9364da3d0f32"},{"id":"eeace2ee-fb2c-4de6-b099-ac3352a5ce99","entity_id":"6615d5e7-3e6b-454a-9ac3-73f5373bbf74","ref":"pricing","url":"https://www.splunk.com/en_us/products/pricing.html","kind":"vendor_page","captured_at":"2026-09-24T08:02:21.000Z","hash":"sha256:45692d5821eacc925296083bcf4221c73e20a7738acbd80f54fea666c35d47d3","title":"Pricing | Splunk","locator":"Splunk Platform, Splunk Security and Splunk Observability product sections","extracted_by":"enterpricey / claude-opus-4-8","verified_by":null,"version_id":"9286b1d3-4f04-4f45-bb62-9364da3d0f32"},{"id":"58be400f-4d3e-4818-b70a-fbe8051f2dea","entity_id":"6615d5e7-3e6b-454a-9ac3-73f5373bbf74","ref":"terms-oct","url":"https://www.splunk.com/en_us/legal/splunk-general-terms.html","kind":"msa","captured_at":"2026-10-13T11:12:40.000Z","hash":"sha256:84888dcf38ecef0e85e5fc818ca55e126f74b332f4d895785877701e68694756","title":"Splunk General Terms | Splunk","locator":"Preamble (\"Last Updated: May 2026\"); §11 Certification and Verification; §16 Taxes; §19 Refund Upon Termination for our Breach; §22 Updates to Offerings","extracted_by":"enterpricey / claude-opus-5-5","verified_by":null,"version_id":"9286b1d3-4f04-4f45-bb62-9364da3d0f32"},{"id":"e7c72dd8-ff5f-4779-a619-bcba3510fd95","entity_id":"6615d5e7-3e6b-454a-9ac3-73f5373bbf74","ref":"about-oct","url":"https://www.splunk.com/en_us/about-splunk.html","kind":"vendor_page","captured_at":"2026-10-13T11:12:59.000Z","hash":"sha256:05511daf53c40de1ca9a3ef34828c96df1a69c2649e5221ba3f11ba4cfb892ef","title":"About Splunk | Company Overview | Splunk","locator":"\"As part of Cisco\" (Making a difference; Careers)","extracted_by":"enterpricey / claude-opus-5-5","verified_by":null,"version_id":"9286b1d3-4f04-4f45-bb62-9364da3d0f32"},{"id":"e0cbba26-3658-4c47-a411-ce65b5d3d0f6","entity_id":"6615d5e7-3e6b-454a-9ac3-73f5373bbf74","ref":"wikidata-entity","url":"https://www.wikidata.org/wiki/Special:EntityData/Q1835753.json","kind":"reference_db","captured_at":"2026-10-13T11:13:05.000Z","hash":"sha256:ea59cea6be1e62b08b427a37ef8b92559678fb1e55f8955d2917f55b0d6bb336","title":"Wikidata entity Q1835753 (Splunk)","locator":"claims P749 (parent organization) = Q173395 Cisco","extracted_by":"enterpricey / claude-opus-5-5","verified_by":null,"version_id":"9286b1d3-4f04-4f45-bb62-9364da3d0f32"},{"id":"7e804d2f-1a81-471f-a0b2-d809a2e35220","entity_id":"6615d5e7-3e6b-454a-9ac3-73f5373bbf74","ref":"terms-2610","url":"https://www.splunk.com/en_us/legal/splunk-general-terms.html","kind":"msa","captured_at":"2026-10-21T23:37:02.000Z","hash":"sha256:6766079b27d47e8c2409c2a2b3694170830428dadd24290c8bab5f2c90ccf930","title":"Splunk General Terms | Splunk","locator":"Preamble (\"Last Updated: May 2026\"); §1.4 Trial, Beta, Test and Similar Offerings; §19 Termination; §26 Definitions (Order)","extracted_by":"enterpricey / claude-opus-5-5","verified_by":null,"version_id":"9286b1d3-4f04-4f45-bb62-9364da3d0f32"}],"edges_out":[{"id":"5e249241-ca5e-4f42-99ec-0ff6989a0db8","from_entity_id":"6615d5e7-3e6b-454a-9ac3-73f5373bbf74","role":"subsidiary_of","to_type":"vendor","to_key":"cisco","to_entity_id":"45b815fb-fa47-4c3c-9241-7c893704267f","from_date":null,"until_date":null,"status":"verified","source":"^about-oct","note":"Splunk's about page says it is \"part of Cisco\"; Wikidata lists Cisco (Q173395) as parent organization","version_id":"9286b1d3-4f04-4f45-bb62-9364da3d0f32","created_at":"2026-10-21T23:37:39.916Z","buyer_note":null}],"edges_in":[{"id":"1cc7280c-3b03-4a60-9e13-45bdfd9ba15a","from_entity_id":"45b815fb-fa47-4c3c-9241-7c893704267f","role":"acquired","to_type":"vendor","to_key":"splunk","to_entity_id":"6615d5e7-3e6b-454a-9ac3-73f5373bbf74","from_date":"2024-03-18","until_date":null,"status":"verified","source":"^splunk-press","note":"\"Cisco ... today announced it completed the acquisition of Splunk\"","version_id":"838c6912-6a62-441b-a5f3-09fb33fd005f","created_at":"2026-10-21T23:22:23.701Z","buyer_note":null,"from_type":"vendor","from_key":"cisco","from_title":"Cisco"}]},"terms":"All rights reserved. Cite enterpricey.com. No bulk copies."}