{"type":"vendor","key":"slack","title":"Slack","url":"https://enterpricey.com/slack","version":3,"updated_at":"2026-09-16T13:14:42.513Z","indexable":true,"data":{"about":"Slack sells the team messaging product of the same name and has been a Salesforce company since 2021; its customer agreement is the Salesforce Main Services Agreement together with the Slack Supplemental Terms.[^msa-page] Billing on self-serve plans follows the Fair Billing Policy: every active member is paid for, members added during a period are charged pro rata, inactive members earn a prorated credit, and a paid workspace is billed for at least one member.[^fair-billing]","terms":[{"note":"The page links the Salesforce MSA PDF, which salesforce.com's robots.txt disallows; its clauses are not captured here","term":"other","value":"The customer agreement is the Salesforce Main Services Agreement plus the Slack Supplemental Terms","clause":null,"source":"^msa-page","agreement":"Slack Terms, last updated 2023-04-25"},{"note":"Applies to plans bought on the website and paid by card or self-serve invoice","term":"true_up","value":"Members added mid-period are billed pro rata; 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Cite enterpricey.com. No bulk copies."}