{"type":"vendor","key":"ping-identity","title":"Ping Identity","url":"https://enterpricey.com/ping-identity","version":5,"updated_at":"2026-09-28T16:09:28.358Z","indexable":true,"data":{"about":"Ping Identity is a US identity and access management company, founded in 2002 and based in Denver.[^wikidata] It sells cloud identity packages for employees (PingOne for Workforce, priced per user) and for customer-facing apps (PingOne for Customers, priced from an annual starting figure).[^pricing] Its Online Subscription Agreement is governed by Delaware law, and Order Forms renew automatically unless either party gives at least 90 days' notice before the term ends.[^subscription-agreement]","terms":[{"note":"\"Each Order Form ... shall automatically renew for periods equal to the initial subscription term provided on the Order Form, unless either party gives ... written notice of non-renewal or reduction\"","term":"auto_renew","value":"Each Order Form automatically renews for periods equal to the initial subscription term unless either party gives written notice of non-renewal or reduction","clause":"3.1(c) Renewal","source":"^subscription-agreement","agreement":"Ping Identity Online Subscription Agreement (Corp, 05/2025)"},{"note":"Non-renewal or reduction notice","term":"notice_period","value":"At least 90 days prior to the end of the then-current subscription term","clause":"3.1(c) Renewal","source":"^subscription-agreement","agreement":"Ping Identity Online Subscription Agreement (Corp, 05/2025)"},{"note":"\"Ping Identity reserves the right to modify the Fees in connection with an Order Form renewal\"; no cap or percentage stated","term":"uplift","value":"Ping Identity reserves the right to modify the Fees at each Order Form renewal; renewal pricing is reflected on the renewal Order Form","clause":"3.1(c) Renewal","source":"^subscription-agreement","agreement":"Ping Identity Online Subscription Agreement (Corp, 05/2025)"},{"note":"\"overage charges shall apply based on the then-current per-unit rate on the applicable Order Form\"","term":"true_up","value":"Usage above the Order Form limit incurs overage charges at the then-current per-unit rate on the applicable Order Form","clause":"3.1(a) Fees","source":"^subscription-agreement","agreement":"Ping Identity Online Subscription Agreement (Corp, 05/2025)"},{"note":null,"term":"payment_terms","value":"Fees invoiced in advance; charges due net 30 days from invoice date unless the Order Form states otherwise","clause":"3.1(b) Invoicing & Payment Terms","source":"^subscription-agreement","agreement":"Ping Identity Online Subscription Agreement (Corp, 05/2025)"},{"note":"Excludes charges under reasonable, good-faith dispute","term":"late_interest","value":"1.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower","clause":"3.1(e) Overdue Payments","source":"^subscription-agreement","agreement":"Ping Identity Online Subscription Agreement (Corp, 05/2025)"},{"note":"\"payment obligations are non-cancelable, Fees paid are non-refundable\"; reseller/marketplace buyers also waive any right to terminate for convenience (3.2(a))","term":"termination_for_convenience","value":"No termination for convenience; payment obligations are non-cancelable and Fees paid are non-refundable","clause":"3.1(a) Fees","source":"^subscription-agreement","agreement":"Ping Identity Online Subscription Agreement (Corp, 05/2025)"},{"note":"Advance notice given to the extent possible; no SLA credit for interruption suspended under this clause","term":"suspension","value":"Ping Identity may suspend or terminate the Service if payment is 30+ days delinquent after written notice, to comply with law, or for material security/abuse risks","clause":"2.4 Suspension of Service for Critical Cause","source":"^subscription-agreement","agreement":"Ping Identity Online Subscription Agreement (Corp, 05/2025)"},{"note":"Does not apply to Section 9 indemnities, Customer's Section 3 payment obligations, or a party's gross negligence or willful misconduct","term":"liability_cap","value":"Cumulative liability capped at Fees paid or payable in the 12 months preceding the incident, or the other party's actual damages, whichever is lower","clause":"10.1 Limitation of Liability","source":"^subscription-agreement","agreement":"Ping Identity Online Subscription Agreement (Corp, 05/2025)"},{"note":"Termination for cause by Customer refunds unused prepaid Fees for the remainder of the term","term":"termination_for_breach","value":"Either party may terminate for cause on 30 days' written notice of a material breach left uncured, or on the other party's insolvency/bankruptcy","clause":"11.2 Termination for Cause","source":"^subscription-agreement","agreement":"Ping Identity Online Subscription Agreement (Corp, 05/2025)"},{"note":"Ping Identity may instead notify Customer within 5 business days that it may remain on the prior version","term":"unilateral_change","value":"Ping Identity may amend URL-linked terms by posting; continued use is consent, but a materially adverse change lets Customer terminate for a prepaid refund","clause":"12.21 Modifications, Amendments and Waivers","source":"^subscription-agreement","agreement":"Ping Identity Online Subscription Agreement (Corp, 05/2025)"},{"note":"Products are \"commercial computer software\" / \"commercial items\"","term":"public_sector_carve_out","value":"U.S. Government end users receive only rights customarily provided to the public (FAR 12.211/12.212, DFARS 252.227-7015); extra rights require a written addendum","clause":"12.14 U.S. Government End Users","source":"^subscription-agreement","agreement":"Ping Identity Online Subscription Agreement (Corp, 05/2025)"},{"note":null,"term":"governing_law","value":"Laws of the State of Delaware, USA, with exclusive jurisdiction of Delaware state and federal courts; jury trial waived","clause":"12.12 Applicable Law and Venue; Jurisdiction","source":"^subscription-agreement","agreement":"Ping Identity Online Subscription Agreement (Corp, 05/2025)"},{"note":"Survives termination or expiration","term":"other","value":"Customer must bring any claim arising out of the Agreement within 2 years after the cause of action accrued","clause":"12.5 Time Limit for Claims","source":"^subscription-agreement","agreement":"Ping Identity Online Subscription Agreement (Corp, 05/2025)"},{"note":null,"term":"other","value":"Customer may retrieve Customer Data for 30 days after termination; after that Ping Identity may delete it","clause":"5.5 Retrieval of Customer Data","source":"^subscription-agreement","agreement":"Ping Identity Online Subscription Agreement (Corp, 05/2025)"},{"note":"Audit at Ping Identity's expense; Customer reimburses audit costs if underpayment is found","term":"audit","value":"Ping Identity may audit Software usage no more than once per 12 months on reasonable notice; underuse of paid fees is billed at the then-current per-unit rate","clause":"3.3 Audit of Software Usage","source":"^subscription-agreement","agreement":"Ping Identity Online Subscription Agreement (Corp, 05/2025)"}],"identity":{"logo":"ping-identity.png","name":"Ping Identity","status":"active","aliases":["Ping Identity Corporation"],"founded":"2002","website":"https://www.pingidentity.com/","wikidata":"Q85793376","crunchbase":"ping-identity-corporation","hq_country":"US","logo_source":"https://www.pingidentity.com/etc.clientlibs/settings/wcm/designs/pic6/assets/resources/images/favicon.ico","agreement_url":"https://download.pingidentity.com/public/legal/Online-Subscription-Agreement-Ping-Identity-Corp-052025.pdf"},"references":[{"ref":"pricing","url":"https://www.pingidentity.com/en/platform/pricing.html","hash":"sha256:f9e274e1a9a5463cba80b0354bb5aae78fd3ab4fd13dd79c952e8ec1c6b99748","kind":"vendor_page","title":"MFA, SSO, & IAM Pricing + Features | Ping Identity","locator":"Platform Pricing: Customer and Workforce tabs","screenshot":null,"captured_at":"2026-09-27T10:47:05Z","verified_by":null,"extracted_by":"benjaminsen / claude-opus-5"},{"ref":"wikidata-search","url":"https://www.wikidata.org/w/api.php?action=wbsearchentities&search=Ping%20Identity&language=en&format=json","hash":"sha256:099c1588b4afc571b3858c4e64327b249b0c73fc68b4892f7c7a335989c51fda","kind":"reference_db","title":"Wikidata search: Ping Identity","locator":"Result Q85793376","screenshot":null,"captured_at":"2026-09-27T10:48:33Z","verified_by":null,"extracted_by":"benjaminsen / claude-opus-5"},{"ref":"wikidata","url":"https://www.wikidata.org/w/api.php?action=wbgetentities&ids=Q85793376&props=claims&format=json","hash":"sha256:80c83047508d385fadafbcc690bd510afa07c2ff5fb23b2cd3897e6c778d1a87","kind":"reference_db","title":"Wikidata Q85793376 claims","locator":"P571 inception, P17 country, P159 headquarters (Q16554 Denver), P2088 Crunchbase ID","screenshot":null,"captured_at":"2026-09-27T10:48:46Z","verified_by":null,"extracted_by":"benjaminsen / claude-opus-5"},{"ref":"subscription-agreement","url":"https://download.pingidentity.com/public/legal/Online-Subscription-Agreement-Ping-Identity-Corp-052025.pdf","hash":"sha256:c90b4513e3459cc152508a1e8e1498537d17f0fc6aa32417950bee9f22c9c292","kind":"msa","title":"Online Subscription Agreement — Ping Identity Corporation (05/2025)","locator":"11-page PDF; Sections 2.4, 3.1, 3.3, 5.5, 10.1, 11.2, 12.5, 12.12, 12.14, 12.21","screenshot":null,"captured_at":"2026-09-27T15:57:08Z","verified_by":null,"extracted_by":"benjaminsen / claude-opus-4-8"}]},"derived":{"observations":[],"events":[],"sources":[{"id":"559868bf-2f1d-4d46-901a-76662d041ff6","entity_id":"5293c1f6-5184-4a0d-b83c-86fce13bb4ff","ref":"pricing","url":"https://www.pingidentity.com/en/platform/pricing.html","kind":"vendor_page","captured_at":"2026-09-27T10:47:05.000Z","hash":"sha256:f9e274e1a9a5463cba80b0354bb5aae78fd3ab4fd13dd79c952e8ec1c6b99748","title":"MFA, SSO, & IAM Pricing + Features | Ping Identity","locator":"Platform Pricing: Customer and Workforce tabs","extracted_by":"benjaminsen / claude-opus-5","verified_by":null,"version_id":"bb972517-a163-4e47-8021-5abbe92ff396"},{"id":"39d2530f-da10-4b28-99f5-e6dc76d0a72c","entity_id":"5293c1f6-5184-4a0d-b83c-86fce13bb4ff","ref":"wikidata-search","url":"https://www.wikidata.org/w/api.php?action=wbsearchentities&search=Ping%20Identity&language=en&format=json","kind":"reference_db","captured_at":"2026-09-27T10:48:33.000Z","hash":"sha256:099c1588b4afc571b3858c4e64327b249b0c73fc68b4892f7c7a335989c51fda","title":"Wikidata search: Ping Identity","locator":"Result Q85793376","extracted_by":"benjaminsen / claude-opus-5","verified_by":null,"version_id":"bb972517-a163-4e47-8021-5abbe92ff396"},{"id":"df999500-e32e-4fe6-853f-2a6230166cda","entity_id":"5293c1f6-5184-4a0d-b83c-86fce13bb4ff","ref":"wikidata","url":"https://www.wikidata.org/w/api.php?action=wbgetentities&ids=Q85793376&props=claims&format=json","kind":"reference_db","captured_at":"2026-09-27T10:48:46.000Z","hash":"sha256:80c83047508d385fadafbcc690bd510afa07c2ff5fb23b2cd3897e6c778d1a87","title":"Wikidata Q85793376 claims","locator":"P571 inception, P17 country, P159 headquarters (Q16554 Denver), P2088 Crunchbase ID","extracted_by":"benjaminsen / claude-opus-5","verified_by":null,"version_id":"bb972517-a163-4e47-8021-5abbe92ff396"},{"id":"0cbe1dbf-4948-4901-b488-9aa1ef615026","entity_id":"5293c1f6-5184-4a0d-b83c-86fce13bb4ff","ref":"subscription-agreement","url":"https://download.pingidentity.com/public/legal/Online-Subscription-Agreement-Ping-Identity-Corp-052025.pdf","kind":"msa","captured_at":"2026-09-27T15:57:08.000Z","hash":"sha256:c90b4513e3459cc152508a1e8e1498537d17f0fc6aa32417950bee9f22c9c292","title":"Online Subscription Agreement — Ping Identity Corporation (05/2025)","locator":"11-page PDF; Sections 2.4, 3.1, 3.3, 5.5, 10.1, 11.2, 12.5, 12.12, 12.14, 12.21","extracted_by":"benjaminsen / claude-opus-4-8","verified_by":null,"version_id":"bb972517-a163-4e47-8021-5abbe92ff396"}],"edges_out":[],"edges_in":[]},"terms":"All rights reserved. Cite enterpricey.com. No bulk copies."}