{"type":"vendor","key":"onelogin","title":"OneLogin","url":"https://enterpricey.com/onelogin","version":8,"updated_at":"2026-10-22T00:43:03.748Z","indexable":true,"data":{"about":"OneLogin sells cloud identity and access management in two product lines: Workforce Identity, which gives employees single sign-on and multi-factor authentication across their work applications,[^aws-workforce] and Customer Identity, which handles sign-up, login and profiles for an organisation's own customers.[^aws-customer] The company was founded in 2009 and is based in San Francisco.[^wikidata] Today the products are sold by One Identity: Workforce Identity is priced per user per year by plan, Customer Identity as a yearly fee for a band of monthly active users, and larger volumes or other terms are quoted through private offers.[^aws-workforce][^aws-customer] Its published customer terms are the OneLogin Service Subscription Agreement; the EU edition renews for one-year terms unless either party gives 30 days' notice, caps yearly fee increases at 10% and is governed by German law.[^ssa-eu-2018]","terms":[{"note":"\"will automatically renew for successive, one-year periods ... unless either party provides the other party with written notice of non-renewal\"","term":"auto_renew","value":"renews automatically for successive one-year periods unless either party gives written notice of non-renewal","clause":"SSA 4.1","source":"^ssa-eu-2018","agreement":"OneLogin Service Subscription Agreement (EU) v03-2018"},{"note":"non-renewal notice only","term":"notice_period","value":"at least 30 days' written notice of non-renewal before the end of the then-current period","clause":"SSA 4.1","source":"^ssa-eu-2018","agreement":"OneLogin Service Subscription Agreement (EU) v03-2018"},{"note":"clause titled \"Innovation Increase\"; 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GDPR Art. 33/34 breach-notification duties to the supervisory authority and data subjects remain unaffected","term":"other","value":"the knowledgeable party must assess and act on a Security Incident within 48 hours of becoming aware","clause":"SSA 1.7","source":"^ssa-eu-2018","agreement":"OneLogin Service Subscription Agreement (EU) v03-2018"},{"note":null,"term":"other","value":"on termination OneLogin deletes all Subscriber-uploaded information, including archives, backups and log files, within 30 days","clause":"SSA 4.3","source":"^ssa-eu-2018","agreement":"OneLogin Service Subscription Agreement (EU) v03-2018"},{"note":"OneLogin objects to differing terms in a Subscriber's purchase order; no unilateral change right is stated","term":"other","value":"any modification or waiver requires a written agreement signed by an authorized agent of both parties","clause":"SSA 7.8","source":"^ssa-eu-2018","agreement":"OneLogin Service Subscription Agreement (EU) v03-2018"},{"note":"excludes Force Majeure and planned downtime given at least 48 hours' prior notice","term":"other","value":"OneLogin warrants 99.9% availability of the Services","clause":"SSA 5.1","source":"^ssa-eu-2018","agreement":"OneLogin Service Subscription Agreement (EU) v03-2018"},{"note":"\"All amounts payable are denominated in Euros, and Subscriber will pay all such amounts in Euros.\"","term":"other","value":"fees are denominated and payable in Euros","clause":"SSA 3.1","source":"^ssa-eu-2018","agreement":"OneLogin Service Subscription Agreement (EU) v03-2018"},{"note":null,"term":"taxes","value":"Subscriber is responsible for all taxes associated with the Services, except U.S. taxes based on OneLogin's net income","clause":"SSA 3.1","source":"^ssa-eu-2018","agreement":"OneLogin Service Subscription Agreement (EU) v03-2018"},{"note":null,"term":"refund","value":"all fees are non-refundable, except where Subscriber terminates with immediate effect under Section 4.2 or is permitted to reduce prepaid fees","clause":"SSA 3.1","source":"^ssa-eu-2018","agreement":"OneLogin Service Subscription Agreement (EU) v03-2018"},{"note":"\"To the extent of any conflict or inconsistency between the terms of this Agreement and the Quote, the terms of the Quote shall prevail.\"","term":"other","value":"where the Agreement and the Quote conflict, the Quote prevails","clause":"SSA 7.8","source":"^ssa-eu-2018","agreement":"OneLogin Service Subscription Agreement (EU) v03-2018"}],"identity":{"logo":"onelogin.png","name":"OneLogin","founded":"2009","website":"https://www.onelogin.com/","wikidata":"Q7092382","hq_country":"US","logo_source":"https://www.onelogin.com/favicon.ico","agreement_url":"https://resources.onelogin.com/legal/agreements/OneLogin_Online_Access_MSA_(EU)_v03-2018.pdf"},"references":[{"ref":"wikidata","url":"https://www.wikidata.org/w/api.php?action=wbgetentities&ids=Q7092382&props=claims|labels&languages=en&format=json","hash":"sha256:a5174fd97683bf0b0bd4a0be97aaca4cb79cf7249f4a03fb60988a2d2e80de62","kind":"reference_db","title":"Wikidata entity Q7092382 OneLogin","locator":"Claims P571 inception, P17 country, P159 headquarters location","screenshot":null,"captured_at":"2026-09-25T12:13:31Z","verified_by":null,"extracted_by":"enterpricey-bot / claude-opus-4-8"},{"ref":"ssa-eu-2018","url":"https://resources.onelogin.com/legal/agreements/OneLogin_Online_Access_MSA_(EU)_v03-2018.pdf","hash":"sha256:0f0d58bea0935159fbd92cd7654a056e539b729b13f72c635cf642635de53e58","kind":"msa","title":"OneLogin Service Subscription Agreement (EU) v03-2018","locator":"Sections 1.7, 3.1-3.3, 4.1-4.3, 5.1, 6.1, 7.6, 7.8 (incl. 7.8 precedence)","screenshot":null,"captured_at":"2026-10-22T00:42:45Z","verified_by":null,"extracted_by":"enterpricey-bot / claude-opus-4-8"},{"ref":"aws-workforce","url":"https://aws.amazon.com/marketplace/pp/prodview-34hg4cki72gj2","hash":"sha256:581eccf9463c02847fdbe86673d5f2f8694f8e78dac51bd21b7957a5c9472a46","kind":"marketplace","title":"OneLogin Workforce Identity | AWS Marketplace","locator":"Overview; 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