{"type":"product","key":"okta/customer-identity","title":"Customer Identity","url":"https://enterpricey.com/okta/customer-identity/pricing","version":2,"updated_at":"2026-09-16T14:07:19.240Z","indexable":true,"data":{"about":"Customer Identity is Okta's line for securing sign-in to a company's own applications rather than its employees' access.[^pricing] Every configuration starts from a required Enterprise base platform priced at $3,000 per month and billed annually, with B2C and B2B suites and usage-priced add-ons quoted by sales; a free Integrator plan covers up to 10 monthly active users in a non-production org that does not expire but deactivates after 180 days of inactivity.[^pricing]","plans":[{"from":null,"name":"Okta Integrator Free Plan","note":"FAQ: \"The Okta Integrator Free Plan allows you to explore our platform capabilities in a non-production environment for up to 10 active users.\" Non-production only","plan":"integrator-free","rank":1,"unit":"monthly active user","until":null,"source":"^pricing","status":"active","audience":"individual","seat_max":null,"seat_min":null,"former_names":null,"custom_priced":false},{"from":null,"name":"Enterprise base platform","note":"Card: \"$3K per month*\"; \"All of our Customer Identity solutions start with the Enterprise base platform\". Flat platform fee, not per user","plan":"enterprise","rank":2,"unit":null,"until":null,"source":"^pricing","status":"active","audience":"enterprise","seat_max":null,"seat_min":null,"former_names":null,"custom_priced":false},{"from":null,"name":"B2C Suite","note":"Card has no price and a \"Contact us\" button; \"Everything in Enterprise, plus\" 50 Workflows, Multi-Factor Authentication, Single Sign-On with Unlimited OIN apps","plan":"b2c-suite","rank":3,"unit":null,"until":null,"source":"^pricing","status":"active","audience":"enterprise","seat_max":null,"seat_min":null,"former_names":null,"custom_priced":true},{"from":null,"name":"B2B Suite","note":"Card has no price and a \"Contact us\" button; lists Inbound Federation and Identity Governance","plan":"b2b-suite","rank":4,"unit":null,"until":null,"source":"^pricing","status":"active","audience":"enterprise","seat_max":null,"seat_min":null,"former_names":null,"custom_priced":true}],"addons":[{"kind":"add_on","name":"DynamicScale","note":"\"Support traffic bursts and extended use of up to 500,000 authentications per minute for the most highly trafficked apps.\" No price published","unit":null,"addon":"dynamicscale","source":"^pricing","applies_to":["all"]},{"kind":"add_on","name":"Identity Governance","note":"Listed under \"Customize the base platform with add-ons\". No price published","unit":null,"addon":"identity-governance","source":"^pricing","applies_to":["all"]},{"kind":"add_on","name":"MFA","note":"\"Add a second level of security with a comprehensive set of strong authentication factors like Okta Verify Push, SMS, and biometrics.\" No price published","unit":null,"addon":"mfa","source":"^pricing","applies_to":["all"]},{"kind":"add_on","name":"Adaptive MFA","note":"\"Add intelligent, risk-based authentication policies.\" No price published","unit":null,"addon":"adaptive-mfa","source":"^pricing","applies_to":["all"]},{"kind":"add_on","name":"Access Gateway","note":"\"Enable modern, secure authentication for on-prem web applications without modifying the source code.\" No price published","unit":null,"addon":"access-gateway","source":"^pricing","applies_to":["all"]},{"kind":"add_on","name":"API AM M2M","note":"\"Securely authorize machine-to-machine use cases that use the OAuth “Client Credentials” grant type.\" No price published","unit":null,"addon":"api-am-m2m","source":"^pricing","applies_to":["all"]},{"kind":"add_on","name":"Inbound Federation","note":"\"Allow partner or external users to easily connect to your applications using their existing identity provider.\" No price published","unit":null,"addon":"inbound-federation","source":"^pricing","applies_to":["all"]},{"kind":"add_on","name":"Workflows","note":"\"Automate complex customer identity processes at scale using no-code logic and pre-built connectors.\" No price published","unit":null,"addon":"workflows","source":"^pricing","applies_to":["all"]}],"events":[{"date":"2026-09-16","item":"integrator-free","kind":"new_plan","note":null,"after":"Okta Integrator Free Plan","before":null,"source":"^pricing"},{"date":"2026-09-16","item":"enterprise","kind":"new_plan","note":null,"after":"Enterprise base platform","before":null,"source":"^pricing"},{"date":"2026-09-16","item":"b2c-suite","kind":"new_plan","note":null,"after":"B2C Suite","before":null,"source":"^pricing"},{"date":"2026-09-16","item":"b2b-suite","kind":"new_plan","note":null,"after":"B2B Suite","before":null,"source":"^pricing"}],"limits":[{"item":"integrator-free","note":"\"up to 10 monthly active users\"; the FAQ says \"up to 10 active users\"","unit":"users","value":"10","metric":"monthly active users","source":"^pricing"},{"item":"integrator-free","note":"FAQ: \"Our Okta Integrator Free Plan has a default rate limit of 100 authentications per minute.\"","unit":"authentications per minute","value":"100","metric":"rate limit","source":"^pricing"},{"item":"integrator-free","note":"FAQ: \"orgs deactivate after 180 days of inactivity unless you submit an app to the OIN\"","unit":"days","value":"180","metric":"org deactivation after inactivity","source":"^pricing"},{"item":"enterprise","note":"FAQ: \"Our paid plans start with a default rate limit of 600 authentications per minute, which can be significantly increased with the DynamicScale add-on.\"","unit":"authentications per minute","value":"600","metric":"rate limit","source":"^pricing"},{"item":"enterprise","note":"Card: \"Unlimited OIDC & Outbound SAML apps\"","unit":null,"value":"unlimited","metric":"OIDC and Outbound SAML apps","source":"^pricing"},{"item":"b2c-suite","note":"Card: \"50 Workflows\"","unit":"flows","value":"50","metric":"workflows","source":"^pricing"}],"identity":{"name":"Customer Identity","status":"active","vendor":"vendor/okta","has_api":true,"free_tier":true,"deployment":["cloud"],"pricing_url":"https://www.okta.com/pricing/","pricing_model":["flat","per_usage","contact_sales"]},"freshness":{"next_review":"2026-10-16","last_verified":"2026-09-16","review_interval_days":30},"references":[{"ref":"pricing","url":"https://www.okta.com/pricing/","hash":"sha256:27f6fa270780b6f8e848649a034ee36273005d85120fa3502644cc973e478e0d","kind":"vendor_page","title":"Plans and Pricing | Okta","locator":"Workforce Identity and Customer Identity plan cards, Compare Plans table, FAQ and footnotes","screenshot":null,"captured_at":"2026-09-16T13:59:04Z","verified_by":null,"extracted_by":"benjaminsen / claude-opus-5"}],"observations":[{"item":"integrator-free","note":"\"Start building for free ... for up to 10 monthly active users.\" The FAQ adds that the plan does not expire","unit":null,"amount":0,"period":"month","region":null,"source":"^pricing","billing":null,"channel":"vendor_page","currency":"USD","buyer_type":null,"price_type":"list","observed_at":"2026-09-16","promo_terms":null},{"item":"enterprise","note":"Card shows \"$3K per month*\"; the FAQ states \"the required Enterprise base product at $3,000 per month, billed annually\". 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Cite enterpricey.com. No bulk copies."}