{"type":"product","key":"klaviyo/helpdesk","title":"Helpdesk","url":"https://enterpricey.com/klaviyo/helpdesk/pricing","version":10,"updated_at":"2026-10-16T13:23:51.589Z","indexable":true,"data":{"about":"Helpdesk is Klaviyo's ticketing workspace for support teams, handling email, SMS and web chat with the customer's marketing profile alongside.[^pricing] It is priced by support tickets handled per month (USD 40 a month for 200 tickets), with a 30-day free trial.[^helpdesk-2026-10-01]","plans":[{"from":null,"name":"Helpdesk","note":"Sold as one product sized by a \"support tickets per month\" slider; the page shows the 200-ticket step","plan":"helpdesk","rank":1,"unit":"flat","until":null,"source":"^helpdesk","status":"active","audience":"team","seat_max":null,"seat_min":null,"unit_kind":"flat","buyer_note":"priced by support tickets per month; more tickets cost more","former_names":null,"custom_priced":false,"primary_component":null}],"events":[{"base":null,"date":"2026-10-01","item":"helpdesk","kind":"price_down","note":null,"unit":"200 support tickets","after":"USD 40","cause":null,"before":"USD 57","period":"month","region":null,"source":"^helpdesk-2026-10-01","billing":null}],"identity":{"name":"Helpdesk","status":"active","vendor":"vendor/klaviyo","aliases":["Klaviyo Helpdesk"],"categories":["category/customer-service"],"pricing_url":"https://www.klaviyo.com/pricing","pricing_model":["per_usage"],"free_trial_days":30},"freshness":{"next_review":"2026-11-08","last_verified":"2026-10-16","review_interval_days":23},"relations":[{"from":null,"note":"Helpdesk FAQ: \"our Customer Agent works seamlessly with Helpdesk\", triaging routine requests to human agents","role":"integrates_with","until":null,"source":"^helpdesk","status":"verified","target":"product/klaviyo/customer-agent","buyer_note":"AI agent answers routine requests and hands the rest to staff"},{"from":null,"note":"Customer Hub page: \"seamless handover to Helpdesk when needed\"; 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Cite enterpricey.com. No bulk copies."}