{"type":"vendor","key":"klaviyo","title":"Klaviyo","url":"https://enterpricey.com/klaviyo","version":7,"updated_at":"2026-10-22T00:24:48.185Z","indexable":true,"data":{"about":"Klaviyo is a Boston-headquartered software company, founded in 2012 by Andrew Bialecki and Ed Hallen, that began as a customer database and now positions itself as a CRM for consumer (B2C) brands combining marketing automation, analytics and customer service.[^about] Its pricing page sells the platform as separately priced pieces (email, mobile messaging, reviews, social, personalisation, an advanced data platform, a helpdesk and two AI agents), most sized by profiles or volume, with a free entry plan and enterprise plans through sales.[^pricing] Customers use it under the Klaviyo Terms of Service, last updated in December 2025, with a separate version for customers based in Australia.[^tos]","terms":[{"note":"Unless otherwise specified in a Service Order; the Australian version has the same wording","term":"auto_renew","value":"Each Service Order renews automatically for successive terms of the same length unless either party gives notice of non-renewal","clause":"13.1 Term","source":"^tos","agreement":"Klaviyo Terms of Service, updated 2025-12-17"},{"note":"Customer notice must follow the Cancellation page on the Klaviyo website and be confirmed by Klaviyo","term":"notice_period","value":"At least 5 days before expiry on a monthly billing cycle; 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