{"type":"category","key":"crm","title":"CRM","url":"https://enterpricey.com/category/crm","version":1,"updated_at":"2026-09-22T13:33:59.111Z","indexable":true,"data":{"about":"The sales team's system of record: accounts, contacts, leads, opportunities, pipeline and forecast, plus the automation that moves a deal along. Priced per user per month in editions, typically with a small starter tier and a steep step up to the professional and enterprise editions where forecasting and territories live. Industry-specific editions have their own category.","identity":{"name":"CRM","parent":"category/sales-and-marketing","aliases":["customer relationship management","sales CRM","sales force automation","SFA"],"summary":"Systems of record for accounts, contacts, leads and deals, with pipeline, forecasting and sales workflow on top."}},"derived":{"observations":[],"events":[],"sources":[],"edges_out":[],"edges_in":[]},"terms":"All rights reserved. Cite enterpricey.com. No bulk copies."}